Cyber bullying (also called 'online bullying') is when a person or a group of people uses the internet, email, online games or any other kind of digital technology to threaten, tease, upset or humiliate someone else.
Sometimes it can seem like cyber bullying will never end, but there are some things you can do to make it stop. Nobody has to go through online bullying alone. Often the first step in stopping it is telling someone about it. Someone you trust could help you report the cyber bullying and give you more confidence to deal with the situation.
There are lots of great things about using social networks, but sometimes people use these sites to be abusive or nasty towards other people. Remember that you have the right to block anyone who bullies you and report them to the social network so they can take down anything offensive.
There are lots of ways to deal with bullying on sites like Facebook, Twitter, Instagram, Tumblr, YouTube and many more. Mobile phone operators can't stop or block a particular number from contacting another phone, but you can do this on some types of phone. If you are being bullied at school, you can usually go somewhere after school to get away from the bullying.
Cyber bullying can also be really scary as it might involve a lot of people. It can often be done without anyone knowing who is behind the bullying. Nobody has the right to make you feel this way If you are experiencing online bullying, it's a really good idea to talk to someone you trust. Some people who are bullied find themselves doing things they would not normally do in order to cope like harming themselves or running away. Bullying hurts. It can really start to knock your confidence if it seems like lots of people are doing the bullying. Check out our tips on building your confidence back up if you’ve been affected by online bullying. Sometimes people choose to embarrass, upset, pick on or intimidate other people using the internet or a mobile phone because it feels safer this way. Online bullying is easier as it means the person doing the bullying can’t see how much it hurts the other person.
If someone is bullying or threatening you, something can be done to stop them and you should report it to an adult you trust. Nobody really likes to think they are involved in bullying and we can often make excuses for the way we treat people. If you use digital technology to upset, anger or embarrass someone on purpose, this means you are involved in online bullying.
It might be as simple as ‘liking’ a mean post on Facebook or spreading a rumour on Twitter. Never underestimate the impact that bullying can have on someone. It can make the person feel deeply upset and hopeless. Thing about what you're doing: The first step is realising that you have been involved in bullying. Being bullied is often a very difficult experience – so it could really help to have a good friend to listen and offer support. Getting support for yourself If someone you know is being bullied, it can be tough for you to deal with too. Sometimes when people tag posts with ‘self-harm’, ‘depression’ or even ‘suicide’ it can lead to other people sending them nasty messages.
There are lots of different ways that someone can experience bullying through the internet or mobile phones. Text messagesSending abusive, nasty or threatening text messages to someone is a type of bullying.
Instant messaging (IM) and chat rooms Sometimes people might get nasty messages when they are using instant messaging or chat rooms. Social networking sites Social networks can be used in lots of different ways to bully someone. Online gaming Being abusive towards someone or harassing them on an online multi-player gaming site is also a kind of online bullying. Abusing personal informationSometimes people involved in bullying might post someone else's photos or personal information without that person's permission.
Find out how you can stay in control and what to do if a sexual photo of you has fallen into the wrong hands.
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Siri, Apple's virtual assistant for the iPhone and iPad, has become a useful companion for many users wanting a shortcut to make calls, set alarms or open apps. Hey Cortana Call Siri "Cortana", the name of Microsoft's virtual assistant, and it becomes even more cheesed off.
With Call Director you can quickly and easily create interactive menus to direct callers to the correct department or individual. Call Director presents customers with a menu of choices when they dial your telephone number. Our advanced settings allow you to do things like choose the number of times to repeat the menu before something else happens, or choose the number of seconds to wait for a customer to press a button.
Call Recording allows you to keep a searchable record of all calls received on your account for up to 6 years. Enabling Call Recording creates a searchable database of your inbound and outbound phone calls. Voicemail to EmailVoicemail is quick and easy to setup and can be accessed Online, via Email or by Phone at any time day or night.
Every time a customer leaves a voicemail, the system will send you an email telling you who called, when they called and a .wav file of the message that was left for you. Select 'Voicemail Online' on your control panel and assign a voicemail box to your account. Out of Hours RoutingOne of the features that's often missed by other business VoIP providers is the ability to have an alternative routing plan in place when your business is closed.
It allows you to specify routing depending on the time of day, and whether or not it’s a bank holiday.
Select 'Out of Hours Routing' on your Control Panel and choose if you would like to include Public Holidays. Call Delivery AssuranceCall delivery assurance is a feature that ensures that a call, when forwarded, is answered by a real person before the call is connected.
When forwarding calls to different destinations, it is possible that a forwarded call may by answered by a voicemail system should the operator be unavailable. Our system plays a short message to the receiver, asking if they would like to accept the call.
Scroll down to 'Advanced Settings' and click on the drop down menu next to 'Call delivery assurance'.
You can also answer a colleague's phone by dialling 22 and pressing 'send' on your handset.
Voicemail Live allows you to listen to a message as someone is recording it then either choose to answer the call whilst the message is being left, or leave the caller to finish their voicemail.
Click the option beside 'Finish by sending the call to voicemail' to display parameters below.
Music Whilst RingingChoose for customers to hear music, or a short message whilst the call is ringing. As well as music on hold, customers can be greeted with music or a short audio message while their call is ringing.
Select the audio file you want to play from the drop down menu next to 'Message to play' or alternatively scroll to the bottom of the menu to upload a new recording.
Line Display NameLine Display Name allows you to pre-set a display name that will appear on your VoIP phone when a call arrives. If you have multiple numbers with Usomo, it is often useful to know which number has been dialled by your caller.
This feature is particularly useful when analysing the success of marketing campaigns where a different number has been provided to customers, when you have different numbers in different area codes, or for entrepreneurs who have different businesses but one office. WhisperOur Whisper facility allows you to define a recording that is played to you when an external call is connected to you. Our Whisper facility allows you to define a recording that is played to you when an external call is connected. Implementing the Whisper feature will allow you to answer the call appropriately depending on which phone number or area has been called. Scroll down to 'Advanced Settings' and click on the drop down menu next to 'Connection whisper'. Our Three Way Calling feature means that you have the ability to connect with two others in order to have a mini telephone conference.
With our personal control panel, a member of staff is able to log in to their own telephone number.
Instead of logging in with an email address, a member of staff simply needs to log in using their VoIP username and password, and they'll be presented with a basic Control Panel. Customisable Music on HoldUpload your own sound file to use when a caller is placed on hold. You don't always want your caller to hear what you're saying, for example if you're asking a colleague for information. When making a call, you can show or hide your caller ID either globally or on a call by call basis. Dial by URLOur dial by URL feature enables you to integrate external applications such as Call Management with our service.


Once we've received a dial request, we will ring the IP telephone you've specified to originate the call from.
If it's possible, it's better to set up your profile so that you have control over who can see anything you post. With online bullying it can sometimes feel like there is no escape as it can happen anywhere and at any time. It’s not always easy, but there are things you can try to help you build up your confidence. They may want to be popular and might think that humiliating someone else will make them to look better. That means if someone keeps making you feel scared on purpose, what they are doing could be illegal. Sometimes it can make people self-harm or, in some very serious cases, might contribute to someone feeling suicidal. If they are being bullied they might be going through a lot of emotions and it can be really helpful for them to have someone to talk things through with. Sending those types of messages using someone else’s account without their permission is also online bullying. Learn more about how to stop bullying on different social networking sites like Facebook, Twitter, Tumblr, Instagram, YouTube and many more.
All calls are stored for 1 year, though for an additional cost you can choose to store them for 6 years.
From here, you can search for calls made on a particular date, to a specific extension, or from a particular number. Recordings appear in a list with the choice of; download, delete, mark as listened and mark as unlistened. For example, you can choose to play a certain message when your business is closed, rather than the call just ringing out. The Out of Hours Routing Wizard is programmed with Public Holidays as published by the DTI for England and Wales, Scotland and Northern Ireland. This could cause both annoyance to the caller, and also result in wasted time as the customer keeps phoning back. If the receiver fails to accept the call, it will be diverted to the next step on your routing plan. You can then tick the box next to each individual number to specify which are to be included. Our Line Display Name feature allows you to pre-set a display name that will appear on your VoIP phone when a call arrives. You can have a different recording for each number that you have with us, so you will know exactly where each call comes from.
From here you can select a recording that has already been uploaded to 'My Audio Files' or upload a new audio file via the options box.
This means that they don't have access to all numbers, but are able to do things like configure their own routing, set their caller ID and listen to their voicemail. Our VoIP service provides a selection of professional quality music which your customers can hear once they're placed on hold. Furthermore, with our Inbound Caller ID, if you choose to forward a call, the recipient will see the ID of the original caller, eliminating any confusion. Mobile phone companies can only take action on the bully's account, such as blocking it, if the police are involved.
There are ways to stop cyber bullying and talking to someone is often the first step in getting help. Sending a nasty message or text can be done so quickly that the person doing the bullying might not think about how hurtful it is. It could also be on a site or community especially for young people going through a certain issue. Usomo Call Delivery Assurance ensures that a real person answers the forwarded call before it is connected.
This feature could be used across different rooms in an organisation, with home workers, or with an individual anywhere else in the world provided that they have an internet connection. With our VoIP service, you can display an alternative caller ID to your call recipient, providing you have verified ownership of the number you'd like to display. Talk to someone you trust or visit the ChildLine message boards to see what other young people have done in your situation. It only takes one person to start making a big change Say sorry: Apologise to the person who was bullied and offer them support. Learn from this: Sometimes we do things without really thinking them through but the important thing is to learn from it and change the way you act in the future.



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