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17.12.2014
Join APMG and the Change Management Institute UK Chapter for a free webinar on Thursday 5th May. Dealing with change and more importantly, the impact of change is a high priority for all organizations. APMG’s refreshed Change Management certification is fully aligned with the change management body of knowledge. The Change Management certification is delivered by APMG’s Accredited Training Organizations (ATOs). Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process. Understand the various types of change that affect organizations, and know how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative.
Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement. Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change.
Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’. Build the organization’s capability and capacity to deal successfully with change, improving agility.
Minimize risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.
Align change initiatives with established, process-driven methods (like PRINCE2® and MSP®) to develop a unified approach to change.
Develop and sustain employee commitment and alignment with organizational purpose during times of change.
Build and maintain the engagement of internal and external stakeholders with new initiatives. Manage more effective change communications with internal and external constituencies so that change is understood and supported. Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organization. The purpose of the Foundation certification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informal member of a team working on an organizational change initiative. The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation.
A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. The Change Management Examination Board has determined that all Change Management Practitioners should be re-registered within 3-5 calendar years of their original certification (failure to pass the Re-registration Examination after 5 calendar years as a Registered Practitioner will result in withdrawal of your registered status). Those who qualified after August 2013 or have voluntarily undertaken the re-registration certification are designated as Registered Practitioners, which enables employers and prospective employers to be confident with their recency of knowledge and commitment to Continuing Professional Development.
Many Accredited Training Organizations (ATOs) offer briefing sessions to bring you up to date and help you to prepare for the examination.
Authenticity and excellence are evident throughout; the care taken with admin, comfortable training environment, and the awareness of learning styles. Amazingly well delivered, with a perfect balance between theory, activities and exam techniques. The course was amazingly well delivered, with the perfect balance between theory, practical examples. Everything was great, Ranjit is an amazing trainer a€“ so much knowledge and so supportive.


To be honest the trainer suited my learning style, her enthusiasm, practical examples and visual managing made it a great learning experience. Excellent trainer: Ranjita€™s delivery tailored everyone in the class and she gave us one-to-one training to ensure we understood. Our prices include course materials, the official manual, exam fees, pre and post course support, meals and refreshments. ChangeQuest was founded in 2005 by Ranjit Sidhu, following over 20 years' training and consulting with organisations seeking to improve project and change management capability. Ranjit Sidhu and ChangeQuest have been accredited to deliver APMG-International's Facilitation Certification, Agile Project Management and Change Management qualifications. Delegates have told us that the two key things that make this course so valuable are also what make it challenging, and able to really stretch people as they build their confidence with the new materials.
The content covered aligns with the Body of Knowledge for Change Management (CMBoK) – based on several years of research from the Change Management Institute. There is a fairly equal mix between change management theory, and practical tools and ideas.
Typically, delegates have said they enjoy and get a lot of benefit from the practical aspects and exercises. The course intentionally does not lay out a prescriptive set method, instead it offers a high-level framework that can be adapted.
Every course is different because people bring their own stories – which enrich discussions and add deeper insights to the material. If you would like to join me on the journey, the next course is running 21st – 25th September. In our session, it was invaluable to work with the real changes participants brought to the session from both military and civilian organizations. We quickly discovered that, regardless of what the change was or what organization was attempting to make a change, common change management themes and challenges existed in all of our situations. To celebrate Veterans Day, LaMarsh Global the Managed Change™ Academy will continue to offer those who have served the opportunity to attend Managed Change™ Agent Certification at a significantly reduced rate. While the conclusion of the event signals the end of our year-long We Care About Veterans Campaign to help military members transitioning to the civilian workforce and help military veterans increase their marketability for employment, we remain committed to the cause.
As part of the 2015 We Care About Veterans Campaign, LaMarsh Global made a donation to the Pat Tillman Foundation, a non-profit organization that supports veterans pursue education through academic scholarships. Are you a military veteran committed to change and interested in improving your marketability for employment? Join the thousands of subscribers who receive regular email updates and other change management tips from our newsletter The Case for Change Monthly.
By passing both Foundation and Practitioner examinations – candidates will have acquired the knowledge needed to receive CMI’s ACM (Foundation) accreditation.
The Foundation certification is also a pre-requisite for the APMG Practitioner certification.
Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. This Re-Registration comprises a 1.5 hour examination set at the same standard as the Practitioner examination. Details of the training organizations can be found via our Accredited Organization Search Facility. With the residential package you can study in comfort, avoid stressful commuting - and maybe even use the gym or spa in the time you've saved.
Ranjit observed that rigorous project processes and technology weren’t enough for success – excellent communication and interpersonal skills were critical to all projects.
I recently wrote a blog for APMG International containing some reflections and observations from running this course with 6 very different groups, and I’d like to share these with you too.


Delegates say it can seem daunting when they first receive their copy of The Effective Change Manager’s Handbook, the source book for this qualification. It incorporates topics from different disciplines such as organisational development, the social sciences, and project and programme management. From the people perspective, it looks at what causes resistance and anxiety, and describes motivation theories for supporting individuals through change.
They see that there are a lot of theories and models to learn, which can feel heavy going at times, but they recognise that knowing the theory helps them understand how the practical bits come into play and how best to apply them.
The nature of change can vary so much, along with the complexity triggered when dealing with people impacted by change. Especially when there is so much to do and tight deadlines are looming, or when people have been used to working in very structured, process-oriented environments. As a USAF retiree, I’m so excited to share that LaMarsh Global recently facilitated a custom Managed Change™ Agent Certification program designed specifically for veterans last month in San Antonio, Texas. With this, the group learned how the open framework of the Managed Change™ Model and Methodology can benefit changes of all shapes and sizes. To celebrate Veterans Day, LaMarsh Global and the Managed Change™ Academy will continue to offer those who have served the opportunity to attend Managed Change™ Agent Certification at a significantly reduced rate. Before, she served as a Senior Organization Effectiveness Consultant at Cargill, managed the Training, Change Management and Organizational Development functions at Harley-Davidson, and worked in Launch Planning and Training at Ford. They offer successful candidates a simpler route to personal accreditation, with only the experience element to complete.
Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation. ChangeQuest’s training offers a powerful base of traditional project management skills, blended with a deep understanding of the behavioural issues behind communication and change management. The course also shows how different types of organisational cultures emerge and can be propagated.
It builds a solid foundation of change management know-how and equips people with a rich toolkit for managing change. I thought the journey finished 3 months ago, when this course was launched, but that’s not the case at all. It was amazing that both active military members and current military veterans attended the session and that all participants received full certification. If you are active duty military or a military veteran interested in the valuable skills that come with change management certification, please contact us for more information. They can draw on the wide range of tools, techniques and checklists as needed, for whatever type of change that comes up. It depends on factors such as the type of change, the culture that you’re working in, the wider organisational context and constraints, the extent of the impact on people and so on. It’s not until day three or four of the course, that all the pieces start to slot into place and the bigger picture becomes clear.
Even better, LaMarsh Global has agreed to support and coach these new Change Agents as they continue to develop to make sure all of their new skills are put to work. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager.



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