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Tell us your training requirment and the type of learning required we will send you a quote ASAP. Whatever business training courses you're looking for such as instructional design, train the trainer or any other business training course you have an extensive resource of professional development training programs with Preferred Training Networks. Discover the ease and assurance of working with Australia's largest national provider of non-technical training.
Our experienced trainers, facilitators, consultants and instructional designers are all referred by Senior Management from Australia's top 500 companies, and regularly set industry standards for excellence. Download our whitepaper “How employee engagement drives profit” to better understand the "Service-Profit Chain" concept as well as the relationship between engaged employees, customer satisfaction and superior profits. Over the past few years, mobile learning has rapidly developed and revolutionised the way we learn. To understand this better, Prosell sponsored two Aston University post graduates to conduct an independent study of mobile learning. Provide your customer services managers and supervisors with the skills to coach and develop their staff. Learn how to develop conversational selling skills and turn a conversation into a sales opportunity. Equip your sales managers with the skills to coach and develop their frontline staff on an ongoing basis.
Designed for frontline retail staff, this course will equip your teams with the skills to adopt a successful conversational selling approach. Appropriate for client facing staff, this course will equip technical experts with the required skills to cross-sell other departments and harness the potential of word-of-mouth referrals.

Suitable for sales and business development teams in industries where high value, low frequency transactions are the norm.
Gain the necessary skills to become an effective sales manager and develop your sales teams. This course offers a solid grounding in the basics of sales for those who are new to sales, recent graduates or people who have spent less than one year in the sales function.
This course is delivered completely ONLINE via our elearning system, with printed materials available for purchase (optional and subject to availability). Project, programme and change management are core capabilities for today’s organization.
Designed to complement skills and knowledge gained from PRINCE2 training and MSP training is an internationally accredited change management training course. We deliver training programs in Melbourne, Perth, Brisbane, Canberra, Sydney, Singapore and Kuala Lumpur and project and programme management training solutions across Australia and Asia. Change Management Courses, Workplace Resilience courses, Workplace Conflict Management courses are part of the 300 professional development business courses that are available to you. Can you imagine how much time you could save using one learning partner for all of your professional development needs? Read on to find out more about our instructional design course, negotiation skills courses, presentation skills courses, speed reading training, time management training courses, train the trainer course or view all of our professional training programs.
However, for many organisations the key questions still remain – is mobile learning here to stay? This intensive five day course ensures that your in-house trainers can confidently plan, develop and deliver customer service training programmes throughout your business.

Appropriate for new call centre recruits and more experienced operators, wishing to fine-tune their skills. Ensure they understand how they can actively contribute to lead generation and nurturing potential customers. A good workplace coach can lead to increased employee engagement, lower turnover and improved performance. This intensive five day course will ensure that your in-house trainers will be confident to plan, develop and deliver sales training programmes.
Whilst many frontline staff might not feel comfortable with what they regard as “selling” they are very happy to talk to customers, understand their needs and suggest solutions.
Suitable for those moving into key account management or wishing to improve their key account management skills.
Ideal for those new to sales management or for a refresher course for more experienced managers. A Supporting these functions are a number of internationally recognized management methods.
Our training programs are exercise based specifically designed to transfer knowledge gained from our many years of practicing and training in best practice methods. It is suitable for recent graduates through to those new to a frontline role, or who have spent less than one year in customer service.

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