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Our terms: We reserve the right to edit or delete any comment, so please post thoughtfully. Thoughtful, detailed coverage of the Mac, iPhone, and iPad, plus the best-selling Take Control ebooks. On my Mac, as soon as I did that, I received an alert that my phone number was available to use in Messages, and the iMessage account in Messages showed a checkbox next to my phone number. The iMessage system is designed to let you receive messages at any Apple ID-associated email address and now also any iPhone phone number. Just to clarify for anyone wondering, I believe you need to be using iOS 6 on your iPhone in order for this process to work. Noted in the first paragraph, but perhaps I'll make that clearer later, since it's easy to miss! I have tried everything you mention above, but I'm still not getting the pop-up allowing my ph number to work with iMessage. Is there a way to turn off message on mac so kids and family are not reading your business iphone messages during the day ? Another way to allow your Mac messages to use your phone number is to go to your message preferences (on your Mac) and click on the respective iMessage account.
Communicating with friend through iMessage becomes more interesting if we can create an amazing avatar by adding a beautiful image into iMessage picture profile. From iOS, create a new contact of your own number, and then you are able to add advanced information such e-mail, home-phone, and avatar photo. You can either take a photo immediately or use an existing picture from Photos app on your iPhone, iPad. Both FaceTime and iMessage use a virtually identical setup process, although each service is configured separately. Note that you will need normal cellular connectivity and the ability to send and receive text messages from your cellular phone number in order to complete FaceTime and iMessage activation. While an Apple ID can be used for an iTunes Store account, users do not require an iTunes Store account to have an Apple ID.
Note that a credit card is not required to create an Apple ID unless you are also signing up for an iTunes Store account. The e-mail address you enter for your Apple ID is only used to authenticate you to Apple’s servers. Once this process has been completed, you will be taken to the main FaceTime app and shown a list of contacts stored on your device.
Adding additional e-mail addresses will allow other FaceTime users to call you using any of the listed e-mail addresses. Any additional e-mail addresses that you add for FaceTime must be verified before they can be used. Note that once you have verified an e-mail address it becomes associated with your Apple ID and will not need to be re-verified again if you choose to add it for FaceTime on another device, or even if you remove and re-add it on the same device.
In late October 2010, Apple announced a public beta of a FaceTime application for Mac users, which was later bundled with the release of OS X Lion in the summer of 2011. As on iOS, you are initially only prompted for a single e-mail address to use with FaceTime, which defaults to the e-mail address of your Apple ID. From FaceTime’s Preferences, you can also switch FaceTime off or sign in with a different Apple ID.
Similarly, new iMessages will be received by the Messages app on OS X Mountain Lion even when the app is not running. For the benefit of family or business users, it should be noted that FaceTime calls between two devices only work if a call is placed from one device to a second device that is not using the same e-mail address. Outgoing FaceTime calls must be initiated by selecting a contact in your address book—there is no means to manually dial a FaceTime phone number or e-mail address. For iPhone users, FaceTime is integrated into the built-in Phone and Contacts applications. FaceTime for the Mac is essentially modeled after the iPad version and uses a similar interface for placing and receiving calls.
FaceTime on the Mac can receive calls regardless of whether the application is currently actively running or not. The FaceTime app opens once the user accepts the call; if they choose to reject it, the window simply disappears and the main FaceTime app remains closed. During a call, the FaceTime for Mac window will reorient into either portrait or landscape view depending upon the video being sent by the caller. Users can configure the same Apple ID and FaceTime e-mail address or phone number on more than one device. Again, to place calls between two FaceTime devices, the address you are calling to must not be configured on the device you are calling from. When receiving a FaceTime call on more than one device, a missed call indicator will only appear on other devices if the call was either not answered or declined by any device. The Messages app provides visual indicators of which network is being used in the form of the Send button and message bubble colours and watermarked text in the compose message field. Note that if the recipient is using multiple devices with the same iMessage address, the Delivered status will appear as soon as the first of the devices has received the iMessage. Delivered status notifications cannot be disabled in iMessage, however you can choose to disable the sending of read receipts under Messages in your iOS Settings app, or under your account preferences in the OS X Messages app.
In most cases this will not be a noticeable problem, but it can affect you if you haven’t configured all of your iMessage addresses across all of your devices. In contrast, iMessage generally works much better, since the protocols involved here are far simpler. It is also important to ensure that the date and time on your iOS device or Mac is set correctly, as this is used as part of the authentication process. If a FaceTime call fails immediately after initiating the call, this usually means that the phone number or e-mail address you are calling is not registered for FaceTime.
Outgoing FaceTime calls will also fail in this manner if you are trying to call the same e-mail address that is configured as your caller ID in the FaceTime preferences. The most common cause of FaceTime calls not being received is that the destination device is simply not within appropriate Internet-connected Wi-Fi or cellular coverage. This problem also commonly occurs at public Wi-Fi hotspots where users may not be logged in or their logins have timed out. Firewalls and certain router configurations can also prevent FaceTime calls from being received.
This problem can also occur if you are trying to call an e-mail address that is also configured on your own device in your FaceTime preferences. If you are having problems getting FaceTime working from your home network, the most useful troubleshooting step to isolate a home network problem is to try FaceTime from a known public Wi-Fi access point, such as an Apple Retail Store. For typical home users, FaceTime requires a router that supports the Universal Plug-and-Play (UPNP) or NAT Port Mapping Protocol (NAT-PMP).


Almost all home routers manufactured in the past several years have either UPNP or NAT-PMP support, however this is not always enabled by default.
Most personal home firewalls are adaptive and generally do not block any outgoing traffic, and with UPNP or NAT-PMP enabled should therefore have no problem establishing FaceTime calls.
Sadly, it seems that the only major disadvantage to both FaceTime and iMessage is the very Apple-centric nature of the system.
Does anyone know of a way to tell if a potential recipient of an iMessage is on a wifi network or not? I have an iphone 4s and an ipad mini, they are configured just the same but the ipad mini cant make or receive facetime calls. I guess is not a network problem because the 2 devices are connected to the same router, the iphone works but the ipad doesnt.
Can you have Apple ID on two devices and see facetime on both at the same time?  Ie My 2 daugers share and apple ID and I have my own—can I facetime them on their devices at the same time? Please check your email for a link that, when clicked, will verify that you're a real person and cause your comment to appear immediately.
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But I found it puzzling that when I went to my updated Mac’s Messages preferences, clicked Accounts, and selected iMessage, I didn’t see a phone number. That’s a nice change: the iMessage account now shows all associated email addresses, instead of requiring you to enter them. Click Yes on the alert to check that box, or you can later select the checkbox in Messages’ Accounts preference pane. You can pick an address or a phone number to use whenever you write a new message or reply.
I just tried it with an iPhone running iOS 5 and an alert only shows up on my Mac confirming my email address, not the phone number. I struggled with this for a while and logging out of the macbook and ipad and back in did the trick. Did you try logging out and back in both in Messages in Mac OS X and in the Messages preferences?
Uncheck the Enable This Account.However, that still lets someone check that again to re-enable while you're not there. The only thing is that I did not receive the notification on my Mac after signing out and back in on my iPhone. Although the concept of video calling on mobile phones was not new, Apple made the feature accessible by requiring virtually no user setup, and appealing by offering smooth 640x480-resolution video that was more lifelike than earlier alternatives on phones. If you choose to sign in with an Apple ID in the initial iOS Setup Assistant, you will be asked to choose whether you want to associate any additional e-mail addresses from your Apple ID with your device. On initial setup, the iPhone transmits an SMS message to Apple’s servers and awaits a confirmation message back to confirm that the phone number has successfully been registered. Today, the same Apple ID can be used to access services including the company’s online Apple Store, the iTunes Store, and product registration. To put it another way, every iTunes Store account uses an Apple ID, but not every Apple ID is used for an iTunes Store account. If users choose to use an existing Apple ID, an iCloud or iTunes Store account works, as does an Apple ID used only for online Apple Store purchases or product registration. Family users, however, may prefer to set up one or more new Apple IDs for devices that will be used by children or secondary family members. Apple will send a verification e-mail to each address you add, requiring you to click a link to validate that e-mail address as belonging to you. If you want to use your e-mail address with a different Apple ID, you must remove it from the first Apple ID. A similar trend was repeated with Messages for Mac, which came out as a public beta in January 2012 and was included in OS X Mountain Lion that summer.
You will also be prompted to choose which region you are in for the purposes of formatting local phone numbers from your OS X Address Book application.
Once configured, FaceTime for Mac remains running in the background to receive calls even when the application isn’t actually open. By default, a standard badge count is displayed on the Dock icon when a new iMessage comes in.
With a single Apple ID you can choose to use the same e-mail address on multiple devices, in which case each will receive all incoming calls and messages, or you can choose to use a different e-mail address for each.
Users who wanted to receive FaceTime calls or iMessages on multiple devices were forced to use an e-mail address across all of their devices, potentially creating additional confusion where friends and family were accustomed to using phone numbers. Rather than simply letting you specify your phone number and putting you through a needless manual verification step, Apple handled this simply by associating the verified number that is already set up on your iPhone with your Apple ID, thereby allowing it to be used on other iOS devices and Macs in the same manner as enabling an e-mail address.
A FaceTime button appears in the normal call controls to start a FaceTime session with the call in progress. FaceTime calls can be placed from the Contact list in the FaceTime app or from the Contacts app. When opening the app you will see a preview from your iSight or other web camera with controls to the right of the preview image similar to those found on the iPad, including Favorites, Recents and Contacts sections. FaceTime for Mac reads the OS X Address Book directly, displaying all of your contacts within the FaceTime app.
An incoming FaceTime call will display an incoming call screen very similar to the iOS version with buttons to accept or decline the call. By default, the camera view presented by the Mac user will follow the same orientation, however Mac users can force their sent video into either portrait or landscape orientation using an option on the Video menu. Doing this will result in any FaceTime calls to that address simultaneously ringing ALL of the devices that are configured with that address.
This allows each device to act as its own FaceTime device and place and receive calls independently. Note that this setting is applied on a per-device basis, so if you don’t want read receipts sent at all, you will need to disable it across all of your devices.
Since conversations only sync to those devices that are sharing the same iMessage address, you may find yourself missing conversations on your other devices. The fact that Apple has been able to accomplish this across a wide variety of network and router configurations is actually quite remarkable considering the complexity of the video conferencing protocols involved. Sending small bursts of text is much less complex than carrying on a live video conversation. This means that you must have an active cellular voice plan (a data plan is not required, however), and your cellular service must allow you to both send and receive text messages.
Calls to FaceTime-registered e-mail addresses and phone numbers should always attempt to ring through regardless of whether the target device is available or not—the caller receives no notification if the line is busy, or the device is out of Wi-Fi or Internet coverage. A phone number is automatically configured for FaceTime on the iPhone, but not every user may have taken the time to setup an Apple ID on their device.


If you have added a new e-mail address for FaceTime but not yet verified it by responding to the e-mail, FaceTime calls to that e-mail address will fail in this manner as it has not yet been fully registered. Once again, in order to call another FaceTime device, it must have an e-mail address that is not configured on the device you are calling from.
The calling user receives no notification of this—the outgoing call simply rings as if it is not being answered, while the called user never hears a ring. Many public Wi-Fi hotspots require a separate login through a web browser page in order to actually access the Internet. This can include a firewall that blocks FaceTime, or simply a home router that is incorrectly configured or does not support the protocols necessary for FaceTime.
In order to call another FaceTime address, it must have an e-mail address that is not configured on the device you are calling from. This should support FaceTime without any issues, and most public Wi-Fi hotspots in places like libraries, coffee shops and airports should also be configured to pass the necessary data required for a FaceTime call, even if the video quality is unimpressive.
You can check this setting and enable it if necessary by logging into your home router’s configuration page.
Not all home routers have this issue, and some like Apple’s Time Capsule and Airport Express Base Stations can handle both a DMZ host and NAT-PMP without any problems.
In this scenario, the Internet provider’s DSL or cable modem is performing its own network address translation (NAT) and assigning a private IP address to your own router. If you have a more complex firewall configuration and need to specifically enable certain ports, Apple provides a support article on Using FaceTime and iMessage behind a firewall that should be of some assistance. While Apple originally made promises that open standards were being used and the company would be seeking partnerships to expand the reach of these technologies, this has not happened, and users on other platforms such as Windows and Android are left out in the cold in terms of being able to efficiently communicate with their iPhone- and Mac-toting friends without resorting to third-party applications.
I installed the beta on a late-2011 MacBook Pro running Lion and then upgraded to Mountain Lion. Some people have not had to do that, but based on Twitter commentary, others are in the same boat.
I also received an alert from Messages containing the email addresses that were associated with my Apple ID on my iPhone. Then, I unchecked "enable this account" in Messages Preferences and when I rechecked it, my phone number appeared.
You can instead click Sign Out, and then Sign In when you return, which requires a password for the account. I had to go to Settings on my Mac and sure enough, my phone number was now there with a checkbox next to it.
This procedure allows FaceTime and iMessage to be seamlessly configured to use your phone number with no user intervention required while also authenticating your phone number. Note also that a single Apple ID can be used to have FaceTime calls ring and iMessages received on multiple devices—more on this later. This will default to the e-mail address associated with your Apple ID, but you can choose to use any other valid e-mail address that has not already been associated with another Apple ID. This allows you to turn off FaceTime entirely, sign in with a different Apple ID or add additional e-mail addresses.
Any new e-mail addresses you enter here will need to be verified before they can be used, unless they are already associated with your Apple ID. If you have multiple e-mail addresses available, you can also use a combination of e-mail addresses, with some addresses shared between both devices and some addresses configured only on one device or the other. A small FaceTime icon appears beside those numbers or e-mail addresses that have been successfully used for FaceTime already.
Once the orientation has been forced into portrait or landscape, it will only present the video in that orientation and will no longer follow the other user’s orientation. The user can then choose which device to answer the call on, or simply decline the call from any of their devices.
In this case, calls to an address will only ring on the device that is configured with that address. Simply configuring all of the addresses you plan to use on all of your devices will avoid this kind of confusion and this is even easier to deal with now that your iMessage phone number can be assigned to your other devices. The FaceTime and iMessage applications can be particularly unhelpful in providing you with this information—they will often simply tell you that your username or password is incorrect. He or she will receive a missed call notification only after the FaceTime call stops ringing. If you can get FaceTime working in another location but not at home, then this suggests a problem with your home router rather than your iOS device. This makes it necessary for your router to dynamically route incoming FaceTime communications to the proper device inside your home network.
Your home router then performs another layer of network address translation and assigns a different private IP address to your home network devices. This can also be a useful reference for IT support personnel that are willing to allow FaceTime and iMessage through their organization’s firewall. I always seem to receive messages just fine on the iPhone but whether a message makes it to the Mac as well seems to be hit and miss (and I’m talking about messages within the same conversation too).
Note that this registration process is the only way that a phone number can be assigned to FaceTime or iMessage.
FaceTime for Mac does not provide the ability to edit contacts from within the app—users must return to the OS X Address Book to change contact information.
For whatever reason, the orientation always defaults to portrait mode on the Mac, and needs to be switched to landscape manually. Note that this will only affect the selected message; the conversation will still continue using iMessage if possible. Below we provide some suggestions for things to look out for if you’re having problems with FaceTime. Sadly, this isn’t usually a problem that the end user can solve other than by flipping to a different Wi-Fi network or turning off Wi-Fi entirely and using a cellular connection instead, where available.
In this case, you can simply register an e-mail address with an Apple ID in the same manner as you would for an iPod touch, but you will not be able to use your device’s phone number without being able to complete the SMS registration process. Either set up different Apple IDs for each family member, or at least ensure that different e-mail addresses are enabled on each device. FaceTime cannot handle these two layers of address translation and will simply fail to work in such a configuration. I have the email and phone number selected on both devices and have received the verification messages on both as well. Solving this will generally require contacting your Internet service provider to get them to disable this feature.



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