If you review our FAQ section on this subject you will see that the difference is really nothing. Often times people will hire our investigator and then use our database or another database like searchbug or intelius and receive conflicting information. Having an unlisted number can cut down on the number of prank calls that a person receives.
An unlisted phone number is a residential phone number that is not published in any phone directory or phone book provided to the general public.
Prior to the development of more advanced phone technologies such as caller identification, there was no charge to have an unlisted phone number.
While anyone with existing phone service can switch a published number to an unlisted phone number, it often makes sense to acquire a new phone number before making it unlisted.
Information on how an unlisted phone number may impact a person's phone service can usually be obtained from a local phone company.
Now there is no question that paying to not publish some personal information is a bit counterintuitive.
First, the entire concept of any database is to make the management of large volumes of data easier. Centurylink charges $3.50 a month for unpublished numbers, then if you look in the front of their book, it says if you buy caller ID they will give you the named and numbers of unlisted and unpublished numbers. The FCC is who mandates that all numbers be reported to a directory, and if people do not want their numbers reported there is a fee that varies by state and company, depending on how they are tariffed with the PUC. He switched from TDS Metrocom to Vonage and researched whether Vonage would list his phone number and address. Vonage does not publish or submit entries to phone books or directory assistance (411) listings.
If you are transferring your phone number to Vonage and your phone number was previously listed, specify Yes on the Number Transfer Authorization form when asked if you want to maintain your current directory listing with your incumbent carrier.
He also alleged that he was given various choices of boxes to check when he signed up on the Vonage website, and he requested that his number be unpublished. His relationship with Vonage was also governed by Vonage’s terms of service, which explained that numbers that are ported (transferred) “may be or remain listed,” as opposed to numbers that were originally provided from Vonage, which could be suppressed upon request. Deceptive trade practice: The court took a similar view of the deceptive trade practices claim. This is a pretty interesting case factually and legally, and is vaguely reminiscent of Nasser v.
Miller’s conclusion after his inquiry that his number would be kept private did not seem totally off the mark. A reasonable person, even one who wanted his or her address and phone number to be unlisted, would not find their disclosure in a phone book or other directory to be highly offensive.
Enter your email address to subscribe to this blog and receive notifications of new posts by email. That’s where you either start looking in old historical or archived databases or hire a private investigator to try and locate unlisted numbers. The problem is that often the information is conflicting because the database got the older info and the investigator got the most current info.


Since it would be irrational for a business to have an unpublished number, it applies primarily to residential phone service customers who do not wish for their phone number to be available to the public. However, most home phone service providers now charge a small fee for this service because of the complication that it causes to maintain separation in their large databases. Many companies offer to sell unpublished and unlisted phone number information to legal professionals, businesses, and individuals. Phone companies may work with consumers if there have been problems, such as harassment, that violate the law and help them to acquire a new, unlisted number if necessary.
No phone company has stated that they won't release your address and phone number, which is enough to at least spam you with annoying phone calls. Most people willingly give their address and phone number out to an enormous number of companies. And two, it's called a revenue stream and, if you haven't noticed, everybody is doing them to death these days. These are days of stolen identities and here the phone companies give addresses and phone numbers out to the world! It sounds like a phone company scam, and yet, I'd really like to remain unpublished as much as possible. In addition, when "unpublished numbers" are googled, a truckload of websites came up that promise to find any unpublished number. However, there are internet resources you can use to add, edit or remove your own listings. The TOS also contain an integration clause saying that it supersedes prior or separate statements. Miller’s claim sounds more a failure to perform (which may be actionable in contract) rather than a statement that Vonage had no intention of completing. Miller tried to argue that Vonage’s interpretation of the terms (that informed subscribers that previously published phone numbers may remain listed) rendered the website statements—that “Vonage does not publish or submit entries to phone books or directory assistance (411) listings”—misleading.
Since there’s an operative contract, Miller has to identify an independent duty that Vonage failed to fulfill. As described in the complaint, the explanation on Vonage’s website and the options given to onboarding customers left a customer’s understanding regarding non-publication far from clear. It pays Sprint to compile all its customers' names and numbers, and to then pass them along to whichever phone company dominates a particular market for inclusion in that firm's directory. Lazarus points out that the cost of unlisting a phone number is basically zero since it's just a matter of flipping a flag in a database, and that the only reason Time Warner gets away with charging so much is because that's what the market will bear. These are usually land line numbers that are not listed in the white pages or by calling directory assistance because the owner has requested to be removed from such listings. However, when you know you need accurate reverse phone number information and you want a human to speak with and do the work, most professionals turn to us.
Bestpeoplesearch is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.
While any individual can request that his or her phone number be unlisted, it is a practice common for people who work with the general public, such as doctors, lawyers, politicians, and school teachers. An unlisted phone number will not be published in public phone directories or books and will not show up on caller ID displays.
For residential customers, phone services like privacy manager make it impossible for people with unlisted numbers to call a phone line with privacy services installed without first identifying themselves.


And don't think that being on the Do Not Call Registry makes a difference, because the phone company doesn't care; they aren't the ones calling you. Whether you do or do not want your name, address and phone number published should simply be a check box on your phone bill.
Our phone number was published in a non-Verizon phone book and the company tells me there's nothing they can do because *they* still aren't publishing it.
Nevertheless, his number was published after he ported the number to Vonage, so he started getting business-related calls at home, which bothered him and his family. The facts also showed that a subcontractor errantly published the listing information, and the publication was a result of a mistake rather than misrepresentation. One key difference is that unlike the Whitepages case, this one involved claims against a provider directly, rather than against a directory service. But Vonage’s integration clause in the terms effectively neutralizes any website representations. The more people who choose not to be listed, the less valuable the directory becomes to advertisers, so the phone company wants to discourage people from leaving.
People who want unlisted phone numbers are willing to pay $24 per year in protection money to get one. But basically it means these numbers are not listed in the local Telephone Directory and not normally available through Directory Assistance (411) or telephone operators (0 or 00). While it is virtually impossible to keep a phone number completely private, having it unlisted can significantly cut down on telemarketing phone calls, prank calls, and public invasion.
Also shows up periodically on caller ID but there is nothing they can do about that either!!!
Finally, the integration clause neutralizes all of the extraneous statements that Miller tried to rely on for a promise. The court says the website statements are merely a description of the services that Vonage offers, and there’s no allegation that these statements were untrue or misleading when made. There’s no general duty to refrain from publishing someone’s phone number and contact information, and Miller can’t construct a negligence claim merely by arguing that Vonage failed to adequately perform the acts requested by Miller. The previous iteration of the complaint also alleged dealings Miller had with Vonage’s customer service representatives, but luckily for Vonage, the court says that these discussions do not inform the issue of whether Vonage breached the operative contractual provision. If I want phone service, I have no choice but to contract with a tiny number of suppliers who then have privileged information about me. It usually means you can’t get the name and address thru normal means and you need a private investigator to get accurate up-to-date information. They have absolutely no right to reveal your personal information to the world, let alone extort “hush money” from you! Should I also pay them protection money for withholding my Social Security number or my date of birth from their phone books?
However you come out on this dispute, Vonage’s explanation for when a number would remain unlisted was lackluster at best.



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