We happily accept returns for any new, un-used and sealed items within 30 days of delivery or if the product has developed a fault within its warranty period. If upon receipt of your goods you find they are damaged please notify us immediately and retain the damaged packaging. This item will be shipped through the Global Shipping Program and includes international tracking. Will usually ship within 3 business days of receiving cleared payment - opens in a new window or tab. Under the Distance Selling Regulations the buyer must be able to inspect a product within 7 days of receiving it as they would in a traditional shop environment and be able to return it for a full refund. Our courier requires notification within 24 hours of delivery and they may need to inspect the damage in person.
Should you require a specialist courier or you have any extra delivery details please do not hesitate to contact us. Contact the seller- opens in a new window or tab and request a shipping method to your location.


If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. If for whatever reason you are at all dissatisfied with your purchase please contact us prior to leaving negative feedback. If you have not received your order within 10 working days from the date of purchase please contact us immediately. If your parcel has not been delivered within 7 business days please contact us immediately. If your parcel is un-delivered due to incorrect address details you may incur an additional delivery fee.
You must report any un-delivered parcels within 14 days of the date of purchase or we may be unable to locate and re-deliver your parcel.
You must report any un-delivered parcels within 21 days of the date of purchase or we may be unable to locate and re-deliver your parcel. If you wish to change delivery address after the time of dispatch you may incur an additional delivery fee.


If you purchased an item by mistake and you wish to return it we will deduct the shipping fee from the refund, this also applies to items with free shipping.
If your parcel has not yet been dispatched we can change your delivery address without any additional charge.
You can open the outer packaging to inspect the product but it must remain in a brand new condition to qualify for a refund or exchange. Although we try our utmost to ensure your parcel is delivered in a timely fashion we cannot guarantee any advertised delivery times.
To ensure the safe return merchandise, items valued over GBP 50.00 should be returned using a trackable delivery service. If the order is valued at GBP 100.00 or more, we strongly recommend you insure your return for the value of the product and use a signature required delivery service.



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Comments

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  2. Ramil_Seferov
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