Power Outage ReportingUpdating your phone number on your account is the most important thing you can do to report a power outage.
In advance of a potentially historic blizzard, the state’s utilities are predicting possible widespread and prolonged outages.
The company is pre-staging employees and materials in locations across the state, and is preparing vehicles for safe travel on slippery roads and in poor weather conditions.


With an accurate phone number, our outage system can identify your address when you call, so you can report an outage by simply pressing one! Simply login to your account and look for the "Activate Text Options" under the "Account Options" feature and then follow the instructions. CL&P also reminds customers to stay at least 10 feet away from any downed power lines and immediately call 911 to report them.


Any customer using a generator should make sure it has been installed properly for their own safety and the safety of line workers restoring power.



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Rubric: Business Emergency Preparedness



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