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A successful business owner, corporate trainer and former military officer, STEVEN WELLAND’s experience as a trainer has brought high demand for his presentation and consulting services. Twenty-first century managers must lead as visionaries and entrepreneurs, mentors, team builders and change agents. The Parkland College Leadership Series consists of 15 classes offered between January - December.   Participants must complete a minimum of 45 hours consisting of 4 required courses AND 7 of 11 optional courses in order to qualify for the Leadership Certificate. Today’s competitive marketplace demands that organizations do more with less—not an easy task. Paid registrants will be issued an access code in order to complete an online DiSC personal profile assessment.
More than ever, everyone in an organization needs a deep knowledge of leadership best practices and help in tailoring those practices to their own situations.  Discover the five universal leadership qualities and six basic principles that help individuals become genuine leaders who can translate intentions into reality.
In Communicating for Superior Teamwork™ you gained a new understanding for why we act the way and say the things we do – after all it is who we are!  Using the DiSC model to evaluate our team members can be useful, but what do we do once we know their preferred communication style?  Using the New Everything DiSC Management Profile, you will explore the differences between an individual’s primary communication style and their preferred leadership style. Individual contributors face regular challenges in performing their work, and a supervisor’s job is to help them work through these challenges. Traditionally, CEO's have shouldered the responsibility for implementing organizational change.
No other responsibility distinguishes a supervisory role from others more than delegating tasks and projects. Emotions - happiness, surprise, frustration, anger - are as much a part of the workplace as the air we breathe.  They play a role in the choices we make and actions we take and can motivate, inspire, and add positive intensity to our work. Over the long term, excellent performance and productivity are rewarded with improved customer loyalty and organizational success. Are your team members global or geographically dispersed?  Discover how to develop your team when you can’t be face to face. Victoria Darragh is an award winning Executive Assistant with over 10 years' experience working in the public, not-for-profit and corporate sectors.
A Fellow member of the Association of Personal Assistants as well as a member of the Institute of Professional Administrators, EUMA and the Global PA Network, Victoria regularly presents at conferences and companies across the UK and Ireland, Europe and internationally. Victoria recently won an award at the Mayfair PA Awards for 'Outstanding Contribution to the PA Profession' and has a wealth of experience in creating internal and external PA networks and  working with top companies in the UK helping them to achieve this.
Victoria is extremely passionate about the role of the PA and actively encourages it as a truly fantastic career choice. Lucy Brazier is CEO of Marcham Publishing, specialist publishers of Executive Secretary and The VA Magazine - global training magazines dedicated to the professional development needs of senior and aspiring administrative professionals. As editor of the magazines, Lucy works with some of the best trainers of Executive Assistants in the world to deliver the most up to date and current training in the market.
Lucy runs a LinkedIn group for assistants which currently has over 11,500 international members who share information, network and learn. A sought after trainer in her own right, Lucy regularly speaks at and chairs conferences & webinars all over the world.
She collaborates with trainers including Susie Barron-Stubley, Sue France, Julie Perrine, Melba Duncan, Dewoun Hayes, Eth Lloyd, Dr. Outside of work Nicky enjoys all aspects of the Barcelona sunshine but when it gets slightly too hot you can find her at the cinema or in the shops. She has worked as a Legal PA for the past 15 years in a variety of Entertainment companies including Sony Music (PA to Director of Business Affairs), MTV Networks Europe (PA to SVP Business Affairs) and the BBC (PA to Head of Independent Drama). Alison took a year-long career sabbatical in 2006 to live and work in Oslo, Norway as an English teacher and in her spare time is writing her first novel. Katie’s role working for Jacqueline is quite extensive and has grown in recent years to include people management, business project management and also the leadership of the (small but mighty!) Ann Summers internal PA network. Laura began her career in marketing, and was lucky enough to work on a number of Britain's best loved brands, including Wall's Ice Cream, Flora margarine and everyone's favourite spicy snack- Peperami!
Her active involvement on a range of company-wide initiatives earned her the promotion of EA to the CEO. Having worked in various administrative roles for 11 years and being raised in a family run guest house, Sherien brings a wealth of knowledge and adaptable skills to the PA role.
Sherien is an award winning PA whose achievements include being awarded PA Newcomer of the Year. Allan has built a network of very talented and successful partnerships across Europe, along with running his own consulting & coaching business in the last 10 years, with Innermetrix being at the forefront of this Journey.
A dynamic Training & Development Consulting specialist with extensive Management experience working with leading bluechip Companies. Ability to communicate effectively at all levels of an organisation has been pivotal to success. Gilly gained practical management experience in finance, sales, marketing and training in a variety of roles at Midland Bank, Mars Confectionery and Kettle Foods.
A lively, approachable and impactful presentation style makes Gilly a popular and sought after speaker.
Mel Sherwood is a pitch and presentation specialist who prepares ambitious entrepreneurs and business professionals to take centre stage, embrace the spotlight and present with more confidence, credibility and conviction.
Few people understand the importance of looking after high-profile figures than Joan Serafini. Our Leadership Training Certificate Program is designed to help future leaders gain a better understanding of what makes a great leader.


If you are interested in our Leadership Certificate Program click on Enroll Now at the top right of the screen. Ideally each participant would sign in for one class each day and then return to their regular work.
Our training is formatted to work on a desktop, laptop or tablet computer .   However, you must be connected to the internet.
Upon completion of each course the participant will have the ability to print a certificate of completion.
Upon completion of the Leadership Certificate program a completion certificate will be emailed to the participant.
His unique training experiences have provided a strong resource for many clients including Ameren, Archer Daniels Midland, Carle Foundation Hospital, Caterpillar, Christie Clinic, Kraft Foods, Tate & Lyle North America and ThyssenKrupp.
Develop and improve your leadership skills to help move your organization and people forward through Parkland's Leadership Certificate Series!  Discover how to work together as a team, manage time, delegate, and facilitate effective meetings.
To accomplish it, organizations need to find ways to work smarter and faster, relying more and more on the knowledge and skills of teams—specifically high-performing teams.
Learn about the critical leadership qualities that contribute to personal and organizational success, and discuss how applying the six Basic Principles can help leaders to develop the Qualities of Genuine Leadership. Providing constructive feedback not only helps solve problems, but also can work to prevent potential problems from growing to the point in which they have a negative impact on others and the organization. However, corporate cultures have streamlined and recent research tells us that change is effectively implemented when it's lead by those it affects most directly. When poorly executed, delegation negatively impacts productivity and leaves employees feeling frustrated and set up for failure. But in the short term, people want to hear from others around them that they are doing something right. Receive practical tips for improving your time-management skills in those areas that need work.
With access to the most forward thinking, passionate and knowledgeable trainers in the world as well as personally meeting and speaking to literally thousands of PAs over the last two years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day to day basis are second to none. She also launched adminchat in January last year – a weekly free training session presented on Twitter and hosted by a different world class trainer every week. This year alone she will have delivered training in the US, Canada, South Africa, Moscow, Milan and of course the UK. Monica Seeley, Marsha Egan and Bonnie Low Kramen as well as organisations including Pitman, OfficeTeam & Hays. Lucy has previously worked as a Publishing Director for Wilmington PLC, and has managed a team based in Singapore, New York, Germany & London responsible for 13 magazines, 12 international conferences, awards, trade show attendance and marketing for EMAP. Nicky blogs about her experiences and knowledge which has grown over the last decade working her way up from a Junior Administrator through to an Executive Assistant and Marketing Manager at a global events company.
Aspects of her PA roles have included drafting record deals for world-famous bands and working on the annual MTV Europe Music Awards. Within three months she had been promoted to PA to the Chairman, CEO and CFO, and in addition to her PA duties was appointed to a number of projects and forums.
As the most senior assistant in her company, Laura now manages her own assistant and works to expand and promote the roles of other PAs within ELEXON. Since winning she has really enjoyed presenting to PAs at numerous conferences and events in both the UK and internationally.
Sherien currently works as a PA to four directors, the Chief Executive and provides secretariat support to the Board of Trustees of a charity organisation. This has brought with it a vast amount of opportunities which she has taken full advantage of, networking and encouraging Scotland based PA’s to go for awards, connect with each other and share ideas. Certified Professional Behaviour Analyst, Professional Values analyst Attribute Index Analyst.
With a strong business background and interpersonal skills, Gilly is an enthusiastic and knowledgeable trainer and developer of people. With speeches full of helpful tips and practical suggestions that audiences love for their immediate benefits, Gilly’s approach is enjoyable, frank and very memorable.
She is a multi-award winning speaker, trainer and coach and the founder of Grow Your Potential, which specialises in supporting individuals and organisations to design and deliver winning pitches and presentations. The first was providing technical support for physiology and neurosciences departments in further and higher education, across Edinburgh. For the first time in their history, Assistants are starting to get the recognition that they deserve as strategic business partners and not just as a support mechanism. This program allows you to access over 37 training classes that will give you insight into leadership and ideas to help lead an engaged team. This offer is open to all, however in-person training takes place in the Seattle metro area. Explore the essence of teamwork – effective communication.  This program employs the Classic DiSC instrument to provide participants with a better understanding of their own communication style, while offering them expanded opportunities for team building practice. Discuss how to provide constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning.
As a result one's ability to lead change has become a critical performance measurement in today's unpredictable workplace environment.
On the other hand, when done well, delegation taps in to the full capability of others, building confidence and enhancing supervisor-employee relationships.


By recognizing and reinforcing positive behaviors, managers can encourage and reinvigorate individual contributors to repeat the behaviors that lead to positive results.
Receive an individual report that includes a Skills Gap Analysis, which provides data to quickly determine where to focus your time management efforts for greater professional success. Focus on two key elements for leading virtual teams—group cohesion and individual commitment. Other companies worked for include The Times, The Independent, Centaur Communications and Glass's Guide. Nicky has experience working in a variety of industries including accountancy, banking, insurance and in the public sector. Laura is also a passionate member of several different PA organisations and is very proud to be a Board Director of the Association of Personal Assistants. Laura is always keen to connect with assistants that also share her love of the PA profession and she feels that the highlight of winning PA of the Year has been the opportunities it has provided to meet and learn from so many different PAs from around the world.
Previous to this Sherien worked in such roles as Secretary to a group of Consultants, Marketing Assistant for an Architect firm, Facilities Coordinator for a construction company and Purchase Ledger for NHS Legal department just to name a few. In addition, Gilly has developed and grown Priority Management in Glasgow with year on year growth; her high standards and expectations throughout the business from administration to delivering training have resulted in a significant market presence.
By introducing people to new working processes and by leveraging existing IT, productivity and performance improvements are immediate, tangible and measurable. Her concept of an event management company seemed to fit in well as another arm of the organisation.The success has come from spotting the possibilities of business events and trips, to and from Scotland. This involved designing and developing practical teaching materials at a time where technology was developing.
Leadership training is about learning to adapt new skills to your environment and creating positive business results.
He is a Trainer Select member for VisionPoint, as well as a Certified Master Trainer for AchieveGlobal.
Participants will complete a variety of activities that explore the key actions for providing constructive feedback, techniques for encouraging involvement and handling challenging responses, planning a feedback conversation, and providing constructive feedback. Leading Change at Every Level identifies the five dimensions of change leadership that will help to garner support for any change effort.
Develop the planning, interpersonal, and follow-up skills critical for successful delegation. Learn about the impact of recognition, barriers to giving recognition, key actions for giving recognition, tailoring recognition to the recipient, and planning and practicing recognition.
She has worked for a number of high profile organisations and Executives in both London and Barcelona. Sherien realised that she wanted to be a PA early on in her career but knew she had a long way to go before being considered for such a role and natural progression in hand with determination and hard work would get her there.
History of successful delivery of a wide range of training solutions within blue chip organisations. Gilly now has a first class team working with her to deliver the Priority Management programmes. She has to organise possibly the most glamorous event ever to hit Scotland.She was the Scottish co-ordinator of the Braveheart film premiere in Stirling, liaising with BAFTA, 20th Century Fox and essential services, such as local police, to ensure the evening for the event went smoothly.
She has worked on computer aided learning for both Medical and Veterinary graduates and developed interactive practical programmes using video technology. They celebrate and recognise the role and its importance while encouraging Assistants to take control of their personal development, and drive their own career agendas.
Steven provides experienced training in Leadership, Customer Service, Sales, Quality, Personal Finance and Team Development.
Nicky plays an active part in the Assistant community and has written many articles for high level industry publications, presented at events, webinars and trade shows. As well as several science qualifications she has the Training for Trainers Certificate and joined the Institute of Trainers in 1993.
You will then complete a leadership challenge questionnaire to adapt the training to your specific situation. Since then she has gained a Certificate in Social Science, with a special interest in Scottish Politics, Equalities and Scottish Law. In 2002 she became a Quality Scotland accredited EFQM assessor and a Fellow of the Royal Society for the encouragement of Arts, Manufacturers & Commerce (RSA). This move was planned, having found she spent a great deal of time volunteering, training and developing youth organisations. She worked for the National Bible Society for Scotland, developing teaching programmes for schools across Scotland – including remote rural communiites.
This work involved high-tech computer simulations and often travelling back in time 2000 years, 3 times a day!
This company has expanded in 2007 and focuses on Training trainers and organisational development. For the last 7 years, Sheila has worked for the Scottish Council for Voluntary Organisations (SCVO), and now works part time for them assisting the sector access rural funding.



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