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Sponsors of change, change managers and change agents, project and programme managers, line managers, staff leading business improvements at the local and organizational levels. Change and the Organization – The aim of this module is to provide models to define and approach organizational change.
Change Management Practices – Exploring models to assess the impact of change, prepare people for change (change readiness), approaches for tackling resistance and key elements for building and sustaining momentum.
The Change Management Foundation training course is a 3-day program that includes a mixture of facilitator presentation, class and group exercises. The Change Management Foundation certification exam is a 40 minute, 50 question multiple choice exam.
While there are numerous approaches and tools that can be used to improve the organization, all of them ultimately prescribe adjustments to one or more of the four parts of the organization listed above. Probably the greatest challenge to building organisations that are both sustainable and effective in achieving their goals is how to develop leadership and management skills throughout the organisation. This course is one of an integrated collection of courses developed by Fahamu in conjunction with the University of Oxford. The course will enable participants to define the aims and purpose of their organisation, to define objectives, and motivate staff to achieve the goals of the organisation.

Every participant will be provided with course materials including a course CD-ROM, which contains a comprehensive library of all relevant declarations, conventions and documents, as well as useful website addresses. Every participant who successfully completes a course will be awarded a certificate from the University of Oxford and Fahamu.
This course is aimed at leaders and managers of organisations that are working for social justice. We also cover the role of strategy, mechanisms to sustain the change, key change management documents, change management roles, including the role of line and middle management. Participants must score 25 or more marks for APMG Change Management Foundation certification. Change typically results as a reaction to specific problems or opportunities the organization is facing based on internal or external stimuli. Leadership is often seen as the role of a single charismatic person, whereas effective organisations comprise teams who understand both how to get the most from their members and how to be strategic in coping with a constantly changing external environment. The course enables organisations to develop strategies, to develop action plans, and to learn from their implementation.
These will help participants learn new skills, such as interviewing and dealing with conflict.

A resources section on the CD-ROM provides a glossary of frequently used terms, a list of recommended books, copies of documents, links to relevant websites and other useful resources. The role of project, programme and portfolio management and their links to benefits and performance management frameworks for tracking and measuring the results of change.
While the notion of 'becoming more competitive' or 'becoming closer to the customer' or 'becoming more efficient' can be the motivation to change, at some point these goals must be transformed into the specific impacts on processes, systems, organization structures or job roles. The most important resource that any organisation has is its people: this course looks at how to build people-centred organisations, how to develop staff, and how to manage conflict in a productive and constructive manner. The course will help managers and staff understand how to get the most from their governing board, and will enable them to reflect on the most effective organisational structures and systems. The course also considers the challenges of managing relationships within and outside the organisation, and how to make the best use of volunteers.

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