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Almost every job specification out there has one thing in common: the need for good communication skills in the person that will perform the job particularly in jobs pertaining to the field of social business.
Many people think that communication is easy, but the truth is that it is much more difficult than you might think. Another major problem with communication in the work place is that listening skills are often very poor.
By making sure that you understand the perspective of others, and in being able to better frame your communications to be able to tailor them appropriately to others’ needs you stand a much greater chance of getting what you want from a situation and from appearing positive and helpful in the process.
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According to Karen Friedman there are some basic, straightforward ways that you can do this. Those that succeed at work are those that are able to best get their point across according to Karen Friedman, a respected communication expert. We spend excessive time thinking about what we will say and how we will say it when rather we should be empathising with the other person. It is in fact also about what people do with their body and eyes when they are talking with you and what they fail to say.


You may think you have told someone something and so you have communicated it, but they may not have understood.
The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written. People that have better job satisfaction will frequently be those that are able to communicate more effectively at work. This involves understanding their position and how they might be impacted by what we are going to say to them.
If someone says yes, and appears to be in agreement with you but has their arms folded and will not make eye contact then the chances are that they do not really agree at all, and their body language may be communicating to you what they really think. A good technique for making sure that a person has really understood what you are saying is to ask them to explain what you said and what they understand from that.
Friedman argues for getting to the main point quickly and concisely is critical to good communication. Communicating well at work leads to recognition and for those that work hard too, promotion in many cases. If we understand that then we can tailor the message according to their needs, making it increasingly likely that the communication will be received and understood.


You can use the same technique to show that you have understood what a person is saying to you. Another great tip from Friedman is to ask open ended questions as these can help to get more information from the other person that can help you to be able to clarify what the situation actually is. Understanding how communication through body language works can improve your communication skills no end, as you realise that there is a lot more being communicated than what spills out of a person’s mouth. It is always better to tell people what you can do rather than what you cannot, and putting a positive spin on information will help to avoid you from coming across as a naysayer. One final point from Friedman is that if you do not have something nice to say then do not say anything at all.



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communication at work quotes funny



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