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Learn the details of perfect communicating lectured by foreign professionals with extensive business experience in China as well as abroad in your company or at our campus! The effective communication skills course is offered in an 8 week module including exam and the possibility for your employees to earn a valuable Jiao Tong University certificate! Alumni like to keep in touch with their Alma Mater and we will be happy to keep you informed on the latest news, developments, happenings and, maybe celebrations.
Additionally, this programme will provide delegates with the tools and methods to become more self-assured and adept. Impact Factory provides tailor-made professional personal development programmes from presentation skills, communication skills and team building, through to management training, leadership and executive coaching for individuals.We create and develop totally tailored programmes on any interpersonal skills issue you have. Your contact information will be forwarded to the course provider who will contact you with further information.When you enter your personal information via our website we will include you in our e-newsletter.
We interact with others on daily basis and our communications can influence different aspects of our lives. This course follows on from Communication Skills and aims to expand deeper into many sources of miscommunication. During this course delegates learn to manage their emotions better so that these emotions don’t leak or burst into conversations at the wrong moment. What is the relationship between intentions and their impact and how should you respond to them? How can you use a simple formula in conversations to easily share your feelings with others?
What is the “Drama Triangle” and how can it be used to improve your communication with others?
This course is designed to explore several important topics in conversational communication, in more depth. The course relies heavily on examples for teaching so delegates can easily see the problem with some conversations and then learn to improve on them. Once payment has been processed, you will receive instructions by email and will be given links to the download pages.
Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development. We can also provide this training course for your staff or your organisation anywhere in the UK. ISOC has run several customised media relations and writing training sessions for UPS, the world’s largest package delivery company. You will build a foundation of universal techniques to enhance the impact of your writing, then apply them in stimulating exercises across many specialised PR formats.
You will master press releases, features, case studies, speeches, website content, blog-posts and more. This is a universal course designed for learners at different levels and in a range of roles.
This course is recommended for PR and communication professionals at all levels who would benefit from an in-depth immersion course to raise the value of their writing skills. Every day follows a hands-on format, revolving around fun and fast-paced writing exercises.


Within each module, best practice and key concepts are covered off in a concise briefing, followed by stimulating learning activities like workshops, discussions, case studies and role-play exercises.
This one-day module covers essential writing skills that PR professionals should use daily to amplify the impact of everything they write, from press releases and case studies to emails and blog-posts.
Writing for news value: how to weave strong news angles through PR writing in order to grasp attention and drive coverage. This one-day module combines three key competencies: language and technical writing skills, news judgment, and tailoring news writing for the online space. This one-day module explores hands-on techniques to translate plain good writing into effective writing for the Web. This one-day module looks beyond the humble press release to harness the wide range of written formats that every PR professional should master. This one-day module covers the specialist techniques of speechwriting, from outlining a well-structured framework to mastering the fine art of rhetoric. Speech planning: strategic approaches and planning techniques to lay the foundations for effective speeches.
Structure and flow: how to outline and structure a speech framework for optimal narrative flow and development of concepts. Training consists of concise briefings on best practice, backed up by interactive learning activities like workshops, role-plays, case study analysis, coaching, brainstorms and structured group discussions. This course is interesting, intellectually stimulating and delivered in a relaxed and professional style.
All ISOC trainers are hands-on communication professionals with at least 15 years of experience. This course is delivered in an executive boardroom format, not classroom-style, and in a small group no larger than eight people.
ISOC is also accredited by the British Accreditation Council, a UK Government-mandated training standards body. The courses are tailor-made, cost effective, target specific and goal oriented to build team confidence, increase the company value and most important: a valued staff.
Delegates of this training programme will reflect upon what works in their own communication skills and what prevents them from becoming a better and more successful communicator. The training programme consists of hands-on exercises, games, and in-depth discussions to aid delegates in dealing with tricky or difficult situations. Based in London, UK, they offer personal and professional development, through dynamic and engaging training.
Knowing how to communicate well can have a significant impact on an individual’s success and so it pays to constantly train on it and aim to improve your performance. It provides several easy-to-use soft skills techniques that can be employed in establishing rapport with others, strengthening relationships and avoiding common conversational traps.
Techniques are provided to manage difficult conversations and to avoid getting trapped in a psychological game going back and forth on certain points rather than moving forward to focus on underlying issues or concerns. Many example conversations of poor communication are provided and delegates are encouraged to analyse them. This course can be combined with the Communication Skills course to form a two-day course or you can use this course to extend any other related course to help participants improve their skills.


In our experience, example-driven training is extremely powerful as not only it makes the content more memorable, but also reduces the dryness of certain topics which some delegates may find too overwhelming.
Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results.
Download our training resources and extend your portfolio to meet market demand and deliver state-of-the-art interactive training courses. Learning is pitched at a core level, designed to help you analyse core concepts and execute universal skills. This extended training format focuses intensively on a single set of competencies for five days. You will also receive personal coaching on your writing style – and feel free to bring along any speeches and other that you are working on, if you would like in-depth feedback and guidance. Over the course of five days, you will cover all of the core skills and concepts of writing for PR as well as specialist formats and applications. Your trainer will introduce the concepts clearly, then focus on real-world skills that connect the big picture to your job. Edexcel has audited ISOC’s systems for the design, delivery and management of training and inspects us regularly to assure quality control of all aspects of training and assessment.
All learners who are following CPD schemes can get CPD points from attending ISOC’s courses. Specifically Writing for the Web, the trainer (Felice Hawley) made reference to my website which was incredibly helpful and impressive. In particular, the course covers areas such as probing and understanding other people’s perceptions, understanding intentions and their impact, taking responsibility and avoiding blame. This is then followed by in-depth training on why and how these conversations fail and what can be done to avoid them. For example, you can combine this course with courses such as Listening Skills, Difficult Conversations, Assertiveness Skills, Conflict Management or others. This approach will help you as a trainer to deliver a better and more engaging course and helps to maximise skill transfer.
Courses are updated regularly and trainers are active in the industry so your knowledge will be fresh and relevant.
ISOC is owned and managed by Pinnacle International, the world’s largest specialist communications and PR training company.
Edexcel awards two million qualifications every year around the world and has 5,500 education partners in 110 countries. This is subsequently followed by improved examples so delegates can see exactly how to use the techniques and what to expect of them. As well as public courses, we provide private and customised programmes including media interview training, presentation training, and multi-year multi-competency postgraduate programmes.
Exercises are carefully designed to help the delegates memorise these techniques during the course and learn to apply them in real-time in realistic situations encountered in the real world.



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communication skills course bristol



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