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Listening skills is perhaps one of the most important skills used when communicating with others. This course aims to help delegates master the art of listening in professional and personal settings.
All sessions include exercises to allow delegates practice the listening skills discussed in each session. The training materials come complete with all the necessary content such as workbook, slides, course notes, exercises, etc.
We all develop certain listening habits and some of these habits are unfortunately not very effective. The course is designed specifically around example conversations rather than simply taking the delegates through a number of bullet points.
Once payment has been processed, you will receive instructions by email and will be given links to the download pages. Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development.


We can also provide this training course for your staff or your organisation anywhere in the UK. Imagine what happens when people discover that you are not listening to them or don’t care much about them. Various areas are explored such as listener personalities, types of listening, bad listening habits, use of toxic words, questioning skills to encourage constructive conversations and many others.
The listening skills course aims to increase the delegate’s awareness about these particular habits and show, usually through many examples, how their conversations can be improved. In our experience, this is much more effective since delegates can draw up guidelines themselves based on the examples they go through and the exercises they participate in. Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results. Download our training resources and extend your portfolio to meet market demand and deliver state-of-the-art interactive training courses. This course is designed around numerous examples as this is the most effective way to learn.


Critically, delegates will learn that this can be achieved quite easily by following guidelines which produce incredible results.
Everyone loves to be listened to, but unfortunately we never seem to be doing enough listening. The course is full of examples that clearly demonstrate what each listening guideline suggests. People are deprived of listening and those who can master this skill and establish themselves as good listeners stand to gain enormously as they can make long lasting friendships with others. In particular, several examples of bad listening are provided so delegates can see clearly which method works and which doesn’t.
By developing a reputation of being a good listener an individual can transform his life in many dimensions.



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effective communication strategies to establish rapport with clients



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