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Earlier this week, the local chapter fell victim to another issue that could have been avoided had we developed a stronger communication system. In the past, these kinds of problems caused unnecessary complications that do more harm than good. What I haven't told you is that my administration was all over the problem from the moment it reared it's ugly head. Moving forward, I would like to share a few recommendations on what I can do better next time. In closing, remember to recognize the problem when you are first made aware of it, control expectations by sharing your plans for resolution, and take action immediately.
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NURSING COMMUNICATION SKILLS POSITIVE AND NEGATIVELike it or not, every nurse engages in communication.
When Communication Skills are LackingLinda is sleep deprived and has beenworking too much overtime. As the president of the local chapter, I take responsibility for our lack of sharing and transparency.


As a result of that situation, I'd like to brainstorm some initial thoughts on the subject and identify a few recommendations for making things better in the future.
Instead of addressing the issue immediately, the problem festered and quickly grew out of control. While I use the fraternal organization to introduce the topic, this problem is not limited to our membership, region, or gender only.
Unfortunately, nobody outside the few called to fix it were aware of the strategy and the action to resolve  it. Instead of keeping silent, I would have reported what I knew and shared our plan to resolve it.
When I was first made aware of the issue, I should have recognized that there was a problem. You can do this by responding to an email or verbally expressing that you identify that there is a problem. As the week rolled on, the membership received no official word on what the next steps were going to be.
This is all incorporated in:- Assessment- Intervention- Documentation- EducationThese are just a few of the responsibilitiesof a nurse. As a result, people reacted the way you'd expect them to react in the absence of information.


Communications skills for the nurse is an essential part of a day's work.Good Communication SkillsAn ICU nurse is confronted with an angry family because of adying relative. The nurse also followsup later (per unit's policy) that medication has been effective.Wong Baker Faces Pain Scaleis one that is used for adults and children as young as 3 years of age. As a result, members grew concerned, upset, frustrated, confused, and ultimately distracted. The nurse takes the time to introduce herself,listen to their concerns and tells the other members of the medical team what their needs were. This brought calm to the situation.On admission to the surgical floor, a nurse walks into the room,never introduces herself and begins her daily routine. The patient is discharged and calls to find outone week later, when to remove the hose.ERPoor communication in the ER - The triage nurse who did notfully communicate to the paramedics the patient capacity of theEmergency Room. The paramedics arrived to a full ER and hadto travel to another Emergency Room.ConclusionFinally, there are no easy answers. It is obvious that not everynurse will communicate to suit every patient, family or coworker.However, every attempt should be made to improve effectivecommunication skills.



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