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The Issue Tracking app can be used for customer service problems, helpdesk incidents, website updates, new tools releases, project management hurdles, or any scenario with a stream of ongoing issues. Like other list apps, the Issue Tracking app comes with a handy set of columns to get you started, and you can customize the app to fit your needs.
If your needs are fairly basic, you can create the Issue Tracking app in just a few minutes, update the categories and maybe a few more columns, and start inputting issues. If you have more complex needs, you can customize the app, such as with a custom column that tracks the number of days an issue is open. Review and change any columns you want by clicking on List in the ribbon,and then clicking List Settings. One column you’ll want to customize is Categories, since it just comes with placeholders, ie Category 1, Category 2, etc. Once you’ve finished customizing columns and making any other changes you want, then the list is ready to fill out. Begin learning software, business, and creative skills—anytime, anywhere—with video instruction from recognized industry experts. We've updated our terms and conditions (now called terms of service).Go Review and accept our updated terms of service. This entry was posted in Human Interest, Humor, Project Management, SharePoint on May 24, 2010 by Eamonn McGuinness. SharePoint 2010 and Project Desktop 2010 and Project Server 2010 – What to Use When for Work and Project Management? SharePoint is an amazing platform for collaboration and information sharing, but it is also the perfect solution for project management. Before we look at how to use SharePoint for project management, you must first think about how you want to manage projects in general. Lists: a place where you can store information to keep track of project items such as risks, issues, the project statement, a documents library, etc. Sites: made up of lists and web parts containing project information, creating a central location for project team members to view status and report on their work.
Advanced document sharing allows multiple users to collaborate on files with versioning and permission features.
Premiere Sharepoint provides a cloud-based platform for file sharing, collaboration, project-tracking and content management.
Premiere Sharepoint coupled with Premiere Flex™ email service alleviates two IT headaches with one trusted provider. Provides a secure a location to keep valuable records & documents: searchable, synchronized, and available, even on the go. Share ideas and expertise, create custom solutions, find the best business intelligence for optimal decisions, and cut training costs. With Premiere Sharepoint you get all the benefits of an in-house file server, a project management server and a document sharing service all in one easy-to-use, powerful solution! Visibility is central to Scrum projects and the Burndown chart provided gives you a real time view of how you sprint is progressing against the ideal.
This split allows you to have multiple independent Scrum teams working in the same site collection.
The beta release of 21Scrum is available to anyone to download and use,  it is not restricted in time-boxed so please feel free to use this on real life projects.
All we ask is that you provide feedback so we can make sure that when we release 21Scrum it is the best Scrum tool available.
This is an example of a widgeted area that you can place text to describe a particular product or service. You can also use other WordPress widgets such as recent posts, recent comments, tag clouds, etc.

These SharePoint 2010 Templates are free to use with your Alentus SharePoint 2010 Foundation plan. The main goal of these application templates is to provide a demonstration of the application building power in SharePoint and as a potential starting point for larger, more robust applications.
The SharePoint 2010 Foundation Case Management application template helps case managers track the status and tasks required to complete their work. Clinical Trial Initiation and Management · DownloadFor those who work in Academic Medical Centers, the SharePoint 2010 Foundation Clinical Trial Initiation and Management application template helps teams manage the process of tracking clinical trial protocols, objective setting, subject selection and budget activities. The SharePoint 2010 Foundation Employee Training Scheduling and Materials application template helps Instructors add new courses and organize course materials.
Absence Request and Vacation Schedule Management · DownloadThe SharePoint 2010 Foundation Absence Request and Vacation Schedule Management application template helps provider departments manage requests for out of office days and provides dashboards showing which users are signed up for a set of responsibilities. Team Work Site · DownloadThe SharePoint 2010 Foundation Team Work Site application template provides a place where clinical and business teams, can upload background documents, track scheduled calendar events and submit action items that result from team meetings. Document Library and Review · DownloadThe SharePoint 2010 Foundation Document Library and Review application template helps people to manage the review cycle common to processes like publication, knowledge management and project plan development. Knowledgebase · DownloadThe SharePoint 2010 Foundation Knowledgebase application template helps teams manage the information that is resident within their organization.
Board of Directors · DownloadThe SharePoint 2010 Foundation Board of Directors application template provides a single location for an external group of members to store and locate common documents such as quarterly reviews, shareholder meeting notes and annual strategy documents. Compliance Process Support Site · DownloadThe SharePoint 2010 Foundation Compliance Process Support Site application template helps both teams and executive sponsors to manage compliance implementation endeavors, such as HIPAA.
Expense Reimbursement and Approval · DownloadThe SharePoint 2010 Foundation Expense Reimbursement and Approval application template helps manage elements of the expense approval process, including creation and approval. Help Desk · DownloadThe SharePoint 2010 Foundation Help Desk application template helps departments manage the process of handling service requests. Inventory Tracking · DownloadThe SharePoint 2010 Foundation Inventory Tracking application template helps organizations track elements associated with inventory, including creation of inventory.
The SharePoint 2010 Foundation Budgeting and Tracking Multiple Projects application template helps project teams track and budget multiple, interrelated sets of activities. IT Team Workspace · DownloadThe SharePoint 2010 Foundation IT Team Workspace application template helps teams manage the development, deployment and support of software projects. Project Tracking Workspace · DownloadThe SharePoint 2010 Foundation Project Tracking Workspace application template helps small team projects manage project information in a single location. Inexpensive SharePoint hosting packages that allow you to get your website, portal or intranet up to speed quickly and easily. Dedicated SharePoint configurations consist of two or more single purpose servers - one with the SharePoint Services software (or Portal Server) installed and one with Microsoft SQL Server and Active Directory installed. A collection of SharePoint articles to help you discover the many ways you can extend SharePoint and build a powerful and feature-rich websites, portals and intranet applications. Find helpful tips and tricks, post questions, share information and communicate with other SharePoint users, developers and programmers.
When it comes to helpdesk snafus, customer service glitches, or hitches with the new website, do you need to keep track of who’s working on which project, what’s been done so far, and whether the project is still hanging open?
It can help you define and categorize issues, and wrangle them into a manageable heap with a systematic approach. Capture what’s been done so far, such as troubleshooting steps, results, next steps, additional requests, and so on. You may also want to review the Priority and Approval columns, as well as others, to make sure they suit your needs. In a recent webcast we looked at a simple way to set up SharePoint for project management out-of-the-box. The basic architecture of SharePoint lends itself to being configured for project management.

In project management terms this could be a Gantt chart, a risk list, or a project status report. There is a Free SharePoint Project Management Template will get you started managing projects with out-of-the-box SharePoint today. Powered by Microsoft Sharepoint 2010, its the total collaboration and content management solution. Premiere Sharepoint saves you time so you can concentrate on making your organization even more successful! When Andrew Woodward heard about it, he reminded me about the tool he has created for managing Agile projects in SharePoint. While these templates are fully functional and usable out-of-the-box, TechSol expects that users will tailor them to suit their own particular needs.
When a case is created, standard tasks and documents are created which are modified based on the work each case manager has completed. Employees use the site to schedule attendance at a course, track courses they've attended and to provide feedback. Users can monitor the status of their reimbursement request through a filtered view listing. Team members use the application template to identify a service request, manage identification of the root cause and track solution status. Users are notified when each part reaches the reorder quantity and helps manage customer and supplier information. Management tools such as assignment of new tasks, Gantt Charts and common status designators. It also includes help desk functionality, allowing team members to guide service requests from initiation to resolution. The application template provides a place where a team can list and view project issues and tasks.
The comments include a timestamp and the person’s name. For example, for a website update, Viola Barrios logs an issue about the title font size. For example, in a Shipping Issues app, you might be tracking a software problem that caused a shipping glitch, but you might also want to track any individual customer service issues related to the problem. The basic structure has been created, but you’ll want to update at least one of its columns before you use it.
You may want to fill out a sample issue or two to make sure no more tweaks are needed before your team starts filling out the list. Let’s compare our simple 4-step approach to project management and translate it into SharePoint. The template extends SharePoint 2010 to provide a collaborative workspace to manage a project. Advanced Sharepoint monitoring automatically identifies and responds to any issues, so you don't have to.
This article is a description of the tool and how you can use it for your next SharePoint project. If you are looking for support on customizations, please consider TechSol for any needed service and support.
Reggie updates the font, but then Sally Kerner would like to increase the font by one more point. Backup and Restore for Sharepoint Environment (optional) secures your critical Sharepoint data and offers added peace of mind.

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how to manage projects with sharepoint 2010

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