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You Are Here:Leadership Coaching Resources Articles Emotional Intelligence: Why is it Good for Business? This topic has captured the imagination of the business world especially over the last decade or so where we are now studying what it takes for people to be able to step up and for a leader to be able to really lead.
In recent years, many different aspects of emotions, motives, and personality that help determine interpersonal effectiveness and leadership skill have been placed under one comprehensive label of Emotional Intelligence. EI is something you are born with As hinted at above, EI is based on attitudes and habits, neither of which you are born with.
EI is just a fad It certainly was popularized in the 1990s, but it has been used widely in education since the 1980s and different terms have been around for similar concepts since 1920. EI is really just naval gazing Developing EI certainly demands self-awareness, but it goes beyond that to doing something about your thoughts and feelings and taking action that is observable to others. EI is just soft stuff As is the way with many things, the soft stuff is really the hard stuff. Women are more emotionally intelligent There is evidence that females are better than males at empathy and relationship skills for example, while for some other factors (eg., achieving and reaching goals) males tend to do better. EI is simply about being nice to others EI is definitely about having regard for others, but this does not mean that you have to like their behaviour.
James came to see me because he worked in a government department, but had now been passed over twice for a promotion. James reported that he was feeling much happier at work, and that people were more friendly towards him.
Frank on the other hand, had been recommended to receive coaching by the HR Manager in Sydney. Goleman put forward the notion that there were 5 major components associated with EI, namely, Self-Awareness, Self-Regulation, Motivation, Empathy and Social Skill. If you had to choose one or two of these hallmarks to work on over the next few weeks, what would they be?


Through solutions focused coaching sessions I can help you to develop yourself and your business.
As the client you are the “expert” in your own situation and my role is to help you identify and harness your experience, skills and resources and apply them to achieve what you want. This is an approach that clients’ say is engaging, energising, enjoyable and creates quick and sustainable change for the better. We build teams which gel quickly, stay focused on key objectives, and maintain momentum, all the while transcending differences in personality, skills, work habits, and decision-making styles. Our customized LeaderPerfect® Solutions develop teams noted for their trust, open communication, mutual respect, shared accountability, and clear goals and procedures. To attain these goals we customize every team-building engagement to the specific needs of the client. In these activities teams enjoy an extended period together in a fun-filled setting which encourages team unity and fosters discovery learning within the team. Their expansive indoor facility allows them to provide scores of team-building games and activities in any season of the year.
Should teams lose focus or momentum, outside intervention often is the key to rejuvenating them.
In a nutshell, it’s about being aware of our thoughts and feelings, managing these, and therefore being able to connect more effectively with those around us. Having an open and honest conversation with someone, delegating work that is not popular, disagreeing with someone, resolving conflict are all hard for most of us. Skills such as assertiveness can support EI, but need to be backed up by deeper attitudes and changes in behaviour. The difficult part is still valuing a person despite maybe disapproving of their behaviour. James agreed to try some different things since what he had been doing to date certainly hadn’t been working.


He hadn’t had a chance to apply for any jobs, but he was feeling more confident about the prospect.
Hosting over 800 team-building events each year, Group Dynamix is one of the nation's premier providers of recreation-based team-building experiences. Because of its multi-functional design, their facility can accommodate clients who want to combine experiential learning with more formal training in a single location, whether as as a one-day or multi-day program. We also excel at facilitating teams as they form to help them clarify goals, set rules and guidelines, and establish healthy communication patterns from the outset. We are particularly effective at helping teams get back on task with renewed vision and vitality. When new players come into an executive leadership team, for instance, this combination of team-building and coaching is frequently pivotal in helping them optimize team performance at the earliest possible date.
In the mid 1990s, Daniel Goleman popularized the notion of Emotional Intelligence and indicated that this was the main factor contributing to job performance. He didn’t take breaks like others might or hang around the photocopier or the watercooler and chat. We instituted a 360 degree feedback for Frank so that he could receive information regarding his personal performance from those above him, his peers, and his direct reports.
The results showed his inability to listen and empathise, his poor communication skills and his inability to develop team relationships. He was somewhat shy and didn’t attend any of the functions that the social club organized.
We will institute another 360 survey in about 6-9 months time to see how he has progressed.



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