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Changes ultimately come to life through the individuals who have to do their jobs differently as a result of a project or initiative. This tutorial shares artwork Prosci commissioned from Bill Cigliano in an attempt to visually depict one change where the people side was managed effectively and one where it was not. Here at Prosci, customers and consultants often ask for references or articles to help them make the case for change management based on research data and studies by various organizations. The cost-benefit analysis for change management is not unlike other cost-benefit analyses - you are attempting to show the relationship between what it costs to manage the people side of change and the benefits of applying a structured approach to enabling and encouraging employees to adopt a change. Founded in 1994, Prosci is a change management firm focused on helping individuals and organizations build change management capabilities. Whether the project involves a process impacting 15 people, a new technology impacting 150 or a transformation impacting 15,000 - the success of the project is inextricably linked to the success of each of those individuals. Did they get on board, or did they stay on the shore?


It ties the project to why it is happening, to what specifically will be changing, and most importantly to who will be impacted by the change. The intended audiences for this type of exercise include project leaders, project teams, senior managers and change sponsors.
However, one of the keys to successfully managing change is the use of an individual change model. Best practices research acts as the foundation for Proscia€™s world-renowned change management training programs and tools, including the Prosci ADKARA® Model. However, in one that ship was left isolated and empty, while in the other the ship was full of life and people who "got on board". This tutorial presents some tips and thoughts on how you can be more successful at building buy-in and support for change management by changing how you talk about change management.


This tutorial presents the cost components of change management and five benefit perspectives you can use to make the case. Understanding how an individual experiences change is critical for change management activities and interventions to be successful. Prosci has certified over 30,000 change leaders worldwide through the Prosci Change Management Certification program. Below is the artwork and the types of things you might hear from a project leader in each situation.



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