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As the leader of Quorum’s Clinical Operations practice, Pat Cooper provides thought leadership and direction to Quorum’s clinical operations, performance measurement and improvement, staffing efficiency and effectiveness, and human resources consultants.
Erika Sundrud has overseen numerous projects focused on improving the patient care experience and transition in care, while stabilizing or reducing per capita cost. Enderson Miranda works closely with OnSomble’s clients, as his duties include directing and overseeing the client support division. Boyede serves as the senior consultant for workforce efficiency and clinical operations for Quorum Health Resources. Judy Krempin is a data-driven, outcomes oriented performance improvement specialist with 15 years of hospital experience.
Roger Gruneisen is a Lean and Six Sigma Black Belt who leads the operations and analyst consultants to oversee data collection, interpretation, analysis and project delivery. Michael Corbett brings over twelve years of healthcare leadership experience to his role as senior consultant. Anita Tinsley has over twenty years of experience working in the health care industry, including six years as a registered nurse in Bone Marrow Transplant intensive care and various Oncology units. Quorum Learning Institute is an approved provider of continuing nursing education by the Tennessee Nurses Association, an accredited approver of continuing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Participants who attend at least 85% of the program and complete a course evaluation will earn up to 11 contact hours.
You may need to adjust the event times in your calendar application for variations in daylight saving time (DST) or summer time. Her philosophy on patient satisfaction is that hospitals must address the root cause of their problems head on – rather than just implementing customer relations programs that mask underlying issues. She is a prominent authority on improving quality at small hospitals and healthcare systems alike.
Enderson’s strategic management functions involve developing and implementing procedures pertinent to the effective and efficient operation of the client support function, such as aligning the best facilitator for each client, as well as ensuring that client service policies and systems support the client’s objectives. She holds a master's degree in Applied Anatomy and Physiology, is a Certified Professional in Healthcare Quality, and is certified in Lean Six Sigma. His areas of expertise include case management, process improvement, data analytics and patient flow and throughput. Prior to joining Quorum, she was a health care consultant for two of the "big five" consulting companies, where she provided a broad range of services to develop and improve processes for health care delivery systems, employer groups, and health care providers.
Sustainable improvements in patient satisfaction are critical, she says, because they drive HCAHPS scores and can even impact other areas of hospital business, including employee satisfaction. Spitzer has many years of executive leadership at a number of healthcare organizations and a dedication to helping healthcare organizations and nonprofits thrive. Most recently, Pam served as the director of quality innovations for LifePoint Hospitals in Brentwood, Tennessee. Prior to joining Quorum, Boyede most recently worked for Huron Consulting group, in the Clinical Operations practice. Prior to joining Quorum, he served as an associate for Huron Consulting Group assisting numerous hospitals achieve positive, sustainable results in length of stay reduction, denial reduction, financial outcomes and patient satisfaction. Anita’s areas of expertise include care management program and wellness program business process analysis and redesign, consumer health care strategy development, business requirement composition and documentation, and system migration and transformation. You will learn how to develop your clinicians, measure your clinical teams’ performance, engage physicians as partners, efficiently deliver care, drive quality improvement, and more. Spitzer currently serves as the Vice-President, Executive Strategist for OnSomble, and is an active member of OnSomble’s Board of Directors.
Teague, who is Board Certified in Internal Medicine and Pulmonary Medicine, has maintained a keen interest in health services process improvement while leveraging technology for greater quality patient outcomes and improved process productivity. She has also served as the COO at Vanderbilt University Medical Group Satellite network, the CEO of Managed Care for MEDICUS systems, Corporate Vice President of St.
These interests have manifested in numerous leadership roles within physician private practice, academic medical centers, large and small hospitals, and entrepreneurial businesses.
Prior to LifePoint Hospitals, Pam served as the director of education and development at Williamson Medical Center in Franklin, Tennessee, where she developed innovative educational programs for hospital employees. In this role, she restructured the hospital’s quality department, as well as improved the overall quality within the hospital. Experience also includes coaching, leading, managing, and directing interdisciplinary teams to reach their full potential, despite challenging economic conditions.
Joseph Health System in Orange, California, and Executive Vice-President of Good Samaritan Hospital, Vice President Patient Care Services for Cedars-Sinai Medical Center. Teague has successfully started three businesses in healthcare services and three turnaround operations in clinical care operations.

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