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In-house training is the most cost effective way of improving your manager’s performance.
Friends Provident, Xerox, Honda UK, Lloyds TSB, Capital One Bank, Taylor Wimpey, Starbucks, Mondial Assistance, Local & District Councils and over 3,500 other companies, both large and small, have benefited from the training expertise of our staff in providing them with a tailor made training solution to meet their specific requirements.
Whether it be for a group of new or existing managers we can design and deliver a course that is centred around your exact requirements and based upon your manager’s training needs. The training can be delivered at your premises or offsite at a hotel or training centre – the choice is yours! All you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will produce a course proposal for you along with the costs. What makes us unique is that every manager who attends the course will receive unlimited amounts of email and telephone support from their course leader.
You will most likely recognise BBFC from the opening credits of a movie at the cinema – they are the people who classify the film as a PG, U, 12 etc. BBFC also wanted the training to allow managers to understand their role, exploring the concepts of nurturing ability and skill, motivation and incentive, and the opportunity to participate. The main focus was on learning practical skills that the managers could actually use in the workplace rather than lots of theory.


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10 managers from cross functional areas attended the training that covered topics such as dealing with poor performance, coaching, performance management, staff development and delegation skills.
The First Group are the largest bus operator in the UK running more than 1 in 5 of all local bus services and carrying 2.8 million passengers every day. After a restructure they had 5 brand new managers who had never had any formal management or leadership training before so the requirement was to provide an in-house course that covered all of the main management disciplines so that they could be thoroughly prepared for their new roles. Their 5 managers went away with a toolbox of management skills ready and prepared for their new roles. OHT wanted some management courses delivered to ensure that every manager and team leader had a set of tools that they could use to stop the spanish customs that had spread throughout the company when it came to managing their staff. This included: Leadership for success, time management, effective delegation, coaching and providing feedback, performance management, effective communications skills, dealing with conflict and building high performance teams.
If you have got some training requirements in mind please call us on 0800 849 6732 or complete the online form below and tell us about what they are and we’ll get back to you with some options and costs. In-house courses are usually run for 1-5 days, if you are looking for a longer management development programme (3 months+) please click here.
This means that they can ask for some personal advice and tips whilst implementing what they have covered on the course.


We received a call from their HR department because they were looking to improve the skills of a group of their managers providing a good grounding in management and leadership skills.
This covered all of the main management activities – leadership skills, management styles, learning styles, coaching, appraisals, running one to ones,  running team meetings, dealing with under performers, how to motivate your staff and team, time management, delegation, how to deal with difficult people and communication and assertiveness skills.
Their aim is to empower people with learning disabilities to lead valued lives as participating members of local communities and to enjoy full citizens rights.
The course covered all of the main disciplines associated with management and leadership excellence. First operates the Croydon Tramlink network carrying approximately 20 million passengers a year on behalf of Transport for London.
The challenge that OHT were facing was that it had managers of different ages and with different levels of experience.



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