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When it comes to skills in employment, the first line of emphasis is typically towards abilities, training and knowledge of specific skill sets. Soft skills are personal attributes that enhance an individual’s interactions, job performance and career prospects. This is a difficult skill to quantify, but employees will typically either display a strong work ethic and the drive to complete tasks, or they won’t. Being able to make quick decisions, think on their feet and solve simple problems are important employee traits. When your workforce has lots of technical skills but an absence of soft skills, you have a soft skills gap.
If you’re really good at getting clients, and not so good at retaining them, chances are you have a soft skills gap.
If you have lots of staff turnover and have to keep retraining people, chances are you have a soft skills gap. It’s important for you to recognize the vital role soft skills play within your team and not only work on developing them within yourself, but encourage their development throughout the organization. At New Horizons, we’re talking about technology everyday—and not just with a variety of clients, but with leading vendors—about industry trends and real-life challenges. Soft Skills Training is an important part of management training as it has a significant impact on leadership development.
Soft Skills greatly impacts the emotional intelligence of employees making them better leaders. Many organizations we have worked with think that soft skills are priority in the list of requirements for global business hence it forms an important part of management training.
With the expansion of the global marketplace, organizations are increasingly conducting business across the globe.
Our Business Etiquette Training program focuses on presenting oneself with finesse and making others comfortable in a business setting. The most critical element in effective collaboration of different cultures is good communication skills. Our Leadership coaching provides significant shifts in performance as it evokes the spirit of commitment and direction within the participant.
Creativity & Innovationis the single most important factor that keeps you ahead of the competition. With the emergence of the global market-place, the English language has found its place as the global medium of business communication. A couple of years ago we had excessive demand but low supply of qualified man power; today the situation is reversed.
While interviewing an eligible candidate, it is necessary for HR professionals to be well acquainted with appropriate interviewing questions. British Leading The Way In Training Ambitions - October 1, 2015 Work-life Balance Programmes most effective at reducing Staff Stress - October 1, 2015 1bn Working Days Lost Every Year To Multitasking - October 1, 2015 Most Powerful Arab Women 2015 - September 18, 2015 Enterprise Study Growth Supported By Appointment of New CEO - September 18, 2015View all We Need Your Feedback! Soft skills are gradually becoming more and more the hard skills of today’s workforce requirements. Technical skills can easily be acquired through education and training whereas soft skills are more difficult to change and develop. Let’s look at some real life examples to shed more light on the importance of soft skills. In these situations and other similar situations, knowing how to get along with people and displaying a positive attitude are crucial for success.
Interpersonal skills: The ability to work in teams, relate to people and manage conflict goes a long way in showing that you can work well with others. Adaptability: We live in an ever changing world, therefore having the ability to adapt to changes, manage multiple tasks and adjust to changing surroundings is important. Strong work ethic: Employers are looking for people who can take initiative, are reliable and can do the job right the first time.
While technical skills may get your foot in the door for a new job, role or position, its the people skills which open most of the doors to come.
Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Participants in Inteq's Soft Skills training course receive a comprehensive course workbook, supplemental materials, and a personalized Certificate of Completion indicating CEU (continuing education unit) credits awarded.
Business Analysts, Systems Analysts, Data Modelers and Data Analysts, Project Managers, Business and IT Professionals, Subject Matter Experts and anyone in involved in elicitation, critical thinking, problem solving, decision making, business cases,communicating business requirements and business decisions or leading change.
Participants in Live Virtual training, Traditional Classroom training and Onsite training also have access, upon completion of the class, to the Anytime eLearning version of the course for 30 days.


The Soft Skills Training programs of ocean Academy encompass a wide range of skills that most organizations find to be integral and necessary part of everyday business. To stay competitive in today's environment, organizations must provide client-focused business solutions. Our leading-edge approach to training and professional education includes workshops, webinars, professional skills training, executive coaching, and train-the-trainer and customized training material created to suit the needs for each organization. OCEAN Academy has a team of experienced Soft Skills Trainers who approach training with both passion and knowledge.
Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable. While a work ethic is largely an innate skill, it can be learned with proper training and motivation. The ability to communicate through the spoken and written word is a necessity in nearly every industry and in every workplace.
Some employees may naturally feel comfortable working within a group, while others may have problems and prefer to work alone. Even simple problems, such as a copier being out of toner can grind an office to a halt if no one displays these simple skills.
Soft skills are what accompany the hard skills, and help your organization use its technical expertise to full advantage. The acts of listening, presenting ideas, resolving conflict, and fostering an open and honest work environment all come down to knowing how to build and maintain relationships with people.
And because of our close partnership with leading vendors, New Horizons is positioned to help businesses like yours leverage our knowledge experts to discuss strategies, implementation and troubleshooting. The Soft Skills Training conducted by YasRon Consultants focuses on elements of training and development that require changes in behavior and thinking.
Organizations today recognize that the professional development of their employees play an important part in maintaining relationships with their customers and developing a successful business. They have found that soft skills such as Cultural Sensitivity, Business Etiquette and good Communication Skills (telephone etiquette, email etiquette, information gathering and listening skills) make a greater impact on clients from across the world rather than a high degree of technical skills. Assertiveness is defined as the ability to stand up for yourself without being overly rude or aggressive at the same time. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures, especially telephone etiquette and email etiquette. This program also has a component of Personal Grooming that is targeted at young professionals who are just entering a business environment. Superior workplace communication skills will directly reflect upon operational smoothness and increase in productivity. Leaders have been traditionally viewed as "mythological creatures", separate from the rest of humanity and empowered by some mysterious quality that smoothes their path towards inevitable success. A confident person with a clear sense of direction makes a good leader as the deeply held values and principles provide the road map for the way we lead, and the way other people respond. When providing training for development, creative thinking is identified as one of the key programs. Most of us would like to believe that fluency in English is the capability to read, write, speak and understand English. As a representative of the organization, how do HR professionals portray and choose the most suitable candidate for a job? Because the supply is excessive, professionals involved in recruiting for a company should not be lax about the process of choosing the best candidate as attrition should be avoided at all costs.
Our trainers and consultants are dedicated to providing you with the most useful and up-to-date information available at the most reasonable price.
It’s just not enough to be well educated or trained in technical skills without developing the interpersonal and relationship building skills that help people to communicate and collaborate effectively. You have two doctors of equal ability to choose between – which one would you choose go to? The one with the positive, upbeat attitude, who is always willing to help or the one who is inflexible and has a hard time admitting mistakes? That’s why it is so important to focus as much on soft skills training and development as you do on traditional hard skills. Communication skills involve active listening, presentation and excellent writing capabilities.
EI is a highly sought after skill that relates to one’s social skills, social awareness and self-management abilities. Work ethic, attitude, communication skills, emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for life and career success.


That’s why over 300,000 business and IT professionals worldwide choose Inteq's business analysis training courses - Including Inteq's Soft Skills training course. From basic communication skills to strategic management, we offer a gamut of training programs in our quest to address every business training need. Even for people who are providing IT solutions, the reality is that soft skills is still an integral part of the interaction with clients and teams - from gathering needs to implementing solutions and all else that happens within.
Soft skills, however, are often overlooked, yet they also play an important role in day-to-day operations.
Some employees, of course, may be able to develop a stronger work ethic with incentive-based pay or monetary rewards, such as bonuses if they reach a certain goal.
At least one employee needs to have the ability to take charge of a situation and guide the others through if they have difficulty.
It’s those relationships that allow people to participate fully in team projects, show appreciation for others, and enlist support for their projects. We understand your needs and challenges and train you on the key skills and knowledge that we know will make a difference. We provide the context and the tools that every professional needs to succeed in a business world that is rapidly shifting to a relationship-based model of partnering and association. Hence it is important that a leader must first understand and then communicate one's own value systems to other people. Creative Thinking provides unconventional techniques that help people escape from their usual patterns of thinking to produce enhanced results. But in business communication, there are a lot of rules that need to be remembered at all times. We take the participants through the process of identifying the core competencies to conducting the interview.
Our trainers and consultants will exceed your expectations by providing best quality training that will meet your training objectives.
The one who is pleasant and takes time to answer your questions or the one who treats you like a number in a long line of people? They tend to assume that everyone knows and understands the importance of being on time, taking initiative, being friendly and producing high quality work. Since each is an essential element for organizational and personal accomplishment, developing these skills is very important and does matter… a lot! This fact has prompted OCEAN Training Solutions to enter into a wide array of Soft Skills training which makes it an end-to-end training solutions provider. It may take time for employees to learn effective communication skills, particularly if they have a naturally shy disposition.
Every team should have a diverse set of personalities that mesh together as a cohesive whole.
The employees who display these decision making skills are often excellent candidates for promotion to management level.
Each program is interactive, participatory and includes readiness and reinforcement activities. With patience, persistence and hard work, Executive Leadership Training is so highly sought after during these uncertain times when only the resilient will survive.
It is always the leader's personal value system that sustains them in their quest, whether they are a person of impeccable moral fiber, or quite disreputable. Hence our Recruitment Training program was developed to enable the participants to develop this critical skill.
A doctor with diplomas and years of studies under his belt in understanding and diagnosing illnesses means nothing without empathy, understanding, active listening and a good bedside manner.
It’s your roadmap for developing enterprise-level professional skills.Why are soft skills so valuable?• Business is increasingly complex, rapidly changing and chaotic. Team building exercises, as well as interpersonal communication training, can be very beneficial in helping employees develop this skill.
Hence this is an integral part ofexecutive leadership training as it is of critical importance to have self-awareness to lead and manage other people. However, there is little tolerance for getting it wrong.Inteq's Soft Skills is a highly interactive high-energy training program.



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