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For a full listing of CTC courses available for the current semester, click on the picture of the CTC catalog located on this page.
The OHRM Professional Development Office works with campus Human Resources Offices to offer many CTC courses at the campuses. The OHRM Professional Development and Learning Management Office serves as the Citywide Training Center’s “agency liaison" for CUNY employees wishing to register for CTC courses conducted at DCAS.  The PDLM Office partners with college Human Resources Offices to arrange for CUNY employees to participate in CTC programs and individual courses. Some features on this Website require JavaScript (if you see this message it's because the browser has JavaScript turned off or does not support it).


Hopefully, after reading the article, you have a better understanding of how to manage conflict, and how this knowledge can help you be a better supervisor. When you have finished reading the article, please complete the quiz below to check your understanding of the concepts presented.
You must score 80% or higher to receive credit and complete the training requirement for this topic. To learn more about the value of conflict and how to deal with it, click on the link below to read the article.





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