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It used to be (back before the Internet, smartphones and social media) that if you wanted or needed to speak to a client, you picked up the phone a€“ or you sent her a letter. More information about text formatsPlain textNo HTML tags allowed.Lines and paragraphs break automatically. Wedding vendors are vital throughout the planning process – so knowing the best methods to stay in touch with them is important. Email is one of the main ways to communicate with your vendors, but it is easy to become disorganized.
Assigning a single point of contact is incredibly helpful when you’re planning your wedding with your future spouse, your mother and your future in-laws.
Your wedding vendors are there to help you create the wedding of your dreams and to make the process easier for you, not more difficult. As a professional photographer having the opportunity to capture the most touching moments for engaged couples and their families, I couldn’t be more pleased to be here at Kahn’s Catering where we not only cater weddings, but corporate and special events. Another way to Manage Transactions occurs when you need information and someone else has it. When you are responding to questions such as, “How are you?” or “What’s exciting to you these days?” or “What have you learned lately,” your interactions are Developing Relationships. Make sure you note the need to respond to their message in your tickler system so it does not slip through the cracks. So next time you are communicating with someone, make that conversation count by knowing if you are managing a transaction, developing a relationship, or dealing with a crisis.
He is the CEO and Founder of The Jason Womack Company, and an advisor to leaders worldwide and author dedicated to helping individual contributors, entrepreneurs and executives work effectively and efficiently so they have the time, energy and focus to achieve more in work and in life. Author of Your Best Just Got Better: Work Smarter, Think Bigger, Make More, Jason shows that working longer hours doesn’t make up for a flawed approach to productivity and performance. Sign up HERE and receiveThe Switch and Shift Change Playbook, by Shawn Murphy, as our thanks to you!
We recommend keeping your wedding related emails filed by vendor in individual folders within your inbox. Instead of sending five or six emails in a short amount of time, attempt to condense everything into one communication.
It’s possible they will all want to contact your vendor with different requests, but by having multiple people contacting your vendor with multiple requests – it is possible for something important to be missed. Manage your communications with ease by following these simple tips to effectively stay in contact with each of your vendors.


Frequently the issue under question has come up before and I can take a previous message response, re-shape it for this person, and send it along. If someone cares about you enough to ask how you are doing, they certainly deserve a thoughtful response. The people around us are an important resource to helping us create business success, and life balance. Entrepreneurs need to clarify their habits, build mindset-based strategies, and be proactive.
It means a lot to us to hear back from readers, especially when something resonates so solidly with them.
This isn’t a “people first, profits second” movement, but a “profits as a direct result of putting people first” movement. Always be sure to ask your vendors their preferred methods of communication and what their usual response time is, as well as the best and worst times to reach out to them.
Also, your vendors want to make your wedding a success, so it’s important to give them a heads-up about any unique circumstances so that there aren’t any surprises during the crunch-time of your wedding.
Putting requests and concerns in writing allows you the documentation your vendor and you will need to be sure that your expectations are met. Having a single point of contact is extremely helpful in communicating necessary information and making important decisions. You’ll find me on Facebook, Pinterest, and in our blog where we offer tips and advice and talk about trends and the art of entertaining while sharing Indianapolis’ momentous celebrations. We asked Jason Womack, author, speaker, business owner, and consultant, to share his work and wisdom with our readers. In that case you are getting in touch because you want to ask a specific person something about which they know best. When you receive such queries through email, respond as soon as you can to let that person know you received their query.
While email can work for these, often a phone call or maybe a handwritten note can lend a very personal touch as well. Often determining a solution to a sudden or long-term challenge frequently comes down to identifying the perspective of the concerned person and then examining other perspectives.
He has worked with leaders and executives for over 16 years in the business and education sectors.
Womack’s signature workplace performance techniques offer specific strategies to consistently and incrementally improve performance.


You’ll want to save your emails so you can refer back on them later – especially when decisions are communicated digitally. For example, weddings typically occur on weekends so receiving a response from a vendor on a Saturday might be tough.
When working with creative professionals such as florists, hair stylists or cake design, it’s always a good idea to provide photos to help them visualize the look you’re after. This type of conversation tends to be very content-specific and is often action-rich as well.
If you do not have time to respond within that message, be sure to let the person who contacted you know when they can expect a response. Of course, the more trust and understanding there is between the conversing parties, the easier it is to manage the crises and challenges as they come up.  If you can be with the person dealing with a crisis, it often makes the resolution much easier.
His focus is on creating ideas that matter and implementing solutions that are valuable to organizations and the individuals in those organizations.
Also, if you send a vendor an email before office hours, you will most likely get a response later in the morning as they go through emails as they were received from the end of the previous working day.
For example, when I am traveling I have an auto responder that tells people I am on the road and will get back to them within the next 5 days.
Dealing with charged topics often goes more smoothly when you can look at each other eye-to-eye.
Email allows you to a€?communicate in a way that respects the clienta€™s time and attention, as both are scarce resources,a€? says Anne Janzer, an author and marketing consultant.
Remember, your response time is important too – the general rule of thumb is to respond within two days if possible.
These interactions can happen through email, snail mail, texts, tweets, or by chatting with people. In all cases, be aware of the three typical types of conversations: managing transactions, developing relationships, and handling crises.
I say a€?pick up the phone!a€™a€?Indeed, while good for certain types of communication, a€?email responses at certain points can become counterproductive,a€? he says, and can lead to misunderstandings. Our phone communication is constant and we consistently receive excellent reviews from clients,a€? he reports.



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