The myBCFerries account is used to plan trips, track trips, and proactively manage subscriptions to route-specific service notices.
If you already have a myBCFerries account and want to update your profile or make a reservation in the Travel Centre sign in on the left hand side using your email address and account password. If you have not signed up and are creating a new myBCFerries Account, you will be presented with the initial account creation window.
If you did not check off the "Yes, I want to receive email notifications from BC Ferries regarding service changes" you will be prompted with a second chance to enable service notices.
Otherwise, if you did check off the "Yes, I want to receive email notifications from BC Ferries regarding service changes" you will be prompted to choose the routes you wish to receive automated service notices for by checking the respective boxes. Please check your email and follow the account activation instructions to complete your account setup. If not used, the account activation link will expire after 14 days and you will need to repeat the registration process and activate the newly registered account. This step provides our BC Ferries customers with the utmost in internet security, our customer must activate their account by clicking on the link provided in their confirmation email. Once your sign up is complete, you will be prompted to sign in as a new myBCFerries customer. You can manage your active reservations if applicable on this tab and see your reservation history.


If you forget your password the system can only email you a new one if you remember the answer to this question. When you make a reservation through the BC Ferries online Travel Centre, your profile information will populate your reservation for you.
If you change any of your contact information during the travel reservation, BC Ferries will update your profile to match your new address details.
Your consent to receive email notifications or information from BC Ferries will be effective immediately. On the sign in window, click "Forgot Your Password" and follow the prompts to reset your password. If you do not remember your security answer, you will need to contact our Customer Service Support. Once you have initiated the Change Email request, BC Ferries will immediately sent you a Change Activation Request email.
Your account will continue using your old email address until you confirm using the Change Email confirmation email.
This step provides our BC Ferries customers with the utmost in internet security, you must activate your new email address by clicking on the link provided in the confirmation email. Once your activation is complete, you will be prompted to sign in using your new email address.


If you do not confirm the change, the activation link will expire in 14 days and you will continue using your old email address.
The item you have requested is not currently available in English and you have been redirected to the next available page.
Future updates to your information can be performed at any time within your myBCFerries Account Contact Information page. You must activate your account before you can save or modify reservations or receive email notifications, so we recommend you do this right away. Your email address is your unique identifier and how we ensure only you are making reservations within your myBCFerries account. It is recommended to change your password as soon as possible if you ever have your password reset to a temporary password. You can update your preferences by selecting the service notices, news releases and special offers options and clicking the SAVE button. Details of the cookies we use and instructions on how to disable them are set out in our Cookies Policy.



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