The Mitel 3300 ICP is a feature-rich communications system designed to support businesses with at least ten users, and can support thousands of users. Automatic call distribution - the ability to handle large call volumes, routing them to the correct extensions and providing statistical information for managers - an ideal solution for call centres, for example. Auto-attendant where callers choose from a list of options and are put through to the correct department without manual intervention.
Mitel 3300 VoIP has more than 500 telephone features which can be easily managed from your desktop, and the system can support a range of devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel’s track record of innovation at the desktop is continued through the Navigator. This is just an example of the systems that Inter-Group Communications can offer businesses of all sizes. Click here to ask our experts any questions you may have about the system you are looking for or the service that IGC provide.
InGenius syncs with your existing Mitel phone system so you and your users don’t have to change habits.
Increase productivity with no need to search for your customers information while on the phone. The software is highly (and easily) configurable and has allowed us to tailor it to our exact needs. The software is backed up with excellent customer support, both from the implementation team through to the technical support. AppSense BlogApplication Manager Basic Concepts and Troubleshooting April 29, 2016    With the recent surge in End-Point security concerns and the ever increasing prevalence of Ransomware attacks, what better time to cover one of the most basic principles of Application Manager (AM) and how it can be used to mitigate these kind of threats.
The 3300 ICP lets you select the system you need now and add functionality as your requirements change. Multi-level Auto Attendant gives your callers powerful options to choose where their calls are routed. ACD enables a number of help-desk applications, including priority answering, predictive overflow, silent monitoring, recorded announcements, and music-on-hold. Choose either the CXi Controller with integrated switch, router and firewall, or the CX Controller and add your own. No need for separate music equipment, the 3300 ICP will play music or messages to your called from within your system.


Integrated features include: forward voice mail to e-mail, auto attendant, recorded announcement devices, personal contacts, and a variety of other messaging solutions. Desktop devices and softphones give teleworkers, remote contact center agents and managers full access to voice and data networks equal to their head office colleagues. This seller is currently away until 03 May, 2016, and isn't processing orders at this time.
Youa€™ll see an estimated delivery date - opens in a new window or tab based on the sellera€™s dispatch time and delivery service. This item will be sent through the Global Shipping Programme and includes international tracking. Items delivered internationally may be subject to customs processing depending on the item's declared value.
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Programme terms and conditions - opens in a new window or tab. By clicking 1 Click Bid, you are agreeing to buy this item from the seller if you're the winning bidder.
The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless gateway. The Mitel® 3300 ICP supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. If you are interested in finding out more then please request a brochure or contact us to find out more.
With Click-to-Dial, you can call any number in your CRM with one click, without having to touch your dialing pad. Don’t worry, InGenius’ Intelligent Dialing knows, and when you call using our Click-to-Dial it will automatically convert for long distance, local, internal and external calls. InGenius’ Screen Pop is easily configuable to automatically pop leads, contacts, cases, or more using Caller ID information, before you’ve even picked up the phone. InGenius can easily integrate with your custom objects out of the box, so that you can easily relate calls to existing records, or create new records on the fly.
We require absolutely no desktop plug-ins, so there is no need to go computer to computer to install or update.


We were very keen to go with a pre-existing Open CTI adapter opposed to a custom build and have not been disappointed. It has been working very well for the past six months across two sites (London & New York) both using Mitel 3300MXe controllers. Currently Senior Technical Analyst in local government business supporting the Datacentre, VSphere infrastructure, Active Directory, Exchange, XenApp, LANDesk, Cisco, SAN, AppSense, Mitel VOIP estates and more. Delivery times may vary, especially during peak periods and will depend on when your payment clears - opens in a new window or tab. The item may have some signs of cosmetic wear, but is fully operational and functions as intended.
Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab. By clicking Confirm bid you commit to buy this item from the seller if you are the winning bidder. Import charges previously quoted are subject to change if you increase you maximum bid amount.
Often a simple and effective solution seen by the customer requires lots of work 'under the hood' - this is where my skill set puts me.Love being a dad, husband, family wallet and leading worship in my local church.
They actually improve how your business operates, making your people more productive, improving customer responsiveness and all the while, providing big business performance minus the big business price tag.
Mitel Your Assistant™ provides soft phone, presence availability, secure chat, file sharing, etc. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable.
This item may be a floor model or an item that has been returned to the seller after a period of use. We can still automatically log call controls whether you use a physical phone or a softphone.
Since we announced our intention to do this deal about a month ago, the feedback we’ve received from customers, partners, industry analysts and the media has been amazing.



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