Ask Different is a question and answer site for power users of Apple hardware and software. There is no way to reset your Apple ID security questions online after the Mat Honan hack and its aftermath.
I was able to reset my security questions by calling Apple Support on the phone, provided I could remember at least one out of three.
That means I have to live with forgotten answers, though I can always reset password through email, if I ever forgot it. This scenario very likely may have changed over time: when this happened to me recently, Apple Support sent a code to my iPhone, and had me generate and read back a code on the Apple ID site while signed in. You will get an email with a link to reset not only the security questions and answers, but correct your birth date which can be used to verity your identity when you are calling Apple or trying to reset a password. I don't have an Apple ID without a recovery email, so perhaps if you have not entered that second email, you might not be able to send the reset email and might need to contact Apple directly for help with your Apple ID. When I click on Password and Security option, it just ask me two of the three security question and a continue button, I can't go through them, unless I answer them. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site. Not the answer you're looking for?Browse other questions tagged password apple-id or ask your own question. How can you reset security questions on an Apple ID when you have the password, but the security email is incorrect? Discouraged from giving A's, but students are doing excellent work, what can a professor do?
You will select the above URL (which has blue print), and the URL will take you to the official Apple ID page where you can reset your security questions. Step #6: At the My Apple ID site, your account info will now appear on the page before you. If you want to save the Apple ID page so that you can get there from your Home screen with one tap, go to the top of the Safari web page and press the “square and upward arrow” icon. You can now click over to the Apple ID page in a matter of seconds, saving you the additional steps as presented above. As iDownloadBlog discovered, Apple Watches have a bug that allows someone (like a thief, for example) to do a hard reset on a unit without knowing its passcode (see video below). Apple has made progress closing this type of loophole on iPhones themselves, which has successfully reduced theft rates.
The Apple Watch is in its early days, so it's not surprising that there are issues Apple needs to work out.
Still I did not lose hope, and sent an email to Apple support, which instructed me to contact their security team via the phone number in this page. I tried contacting Apple Support in the US, but they claim that the device, as identified by its serial number is not covered by Apple support.
Just be persistent - keep good notes, provide a phone number where they can reach you and have all the details of the account you can muster ready. Worst case, you can add a new email address to the account, verify it, and then see if you can send a security question reset after that email is verified by Apple and in use for a week or so. Not the answer you're looking for?Browse other questions tagged iphone security apple-id accounts or ask your own question.
Does apple automatically sign out all connected devices when you change the apple id password? How do I encourage users to supply information that might not be available, if it is available?


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If you knew someone who had an Apple account, and also happened to know their e-mail and date-of-birth, you had everything required to reset their account password. While this flaw was discovered and subsequently patched quickly, the fact that the original implementation made it through to begin with is mind-boggling. An Apple account exploit allows anyone with your email address and date of birth to reset your Apple ID and iCloud account password. First reported by The Verge, the exploit uses Apple’s own tools to break into accounts, using a modified URL and entering someone’s date of birth of Apple’s iForgot page.
On Thursday, Apple launched two-step verification for Apple ID and iCloud account passwords. Much like the two-step verification process for other services, Apple's two-step-verification verifies your identity when your account is accessed from a new device. Not that I seriously need to do it now, but there might be a problem if I need to answer those in future.
This was apparently sufficient authentication for them to reset my questions, despite my not remembering any. I know of people that have gotten things reset over the phone even after the Mat Honan incident where his account was compromised over the phone with Apple's assistance. To change your security questions, go to the Security Questions section and select new security questions from those provided – along with your own, original answers to those questions. You will have the option to “add to home screen.” Select it, and the page will appear as an app icon on your home screen. You may prefer accessing My Apple ID from your desktop, but the settings process is there – should you ever need to fall back on it. When you put the watch on, you enter a passcode (or unlock your iPhone) and it senses contact with your wrist. Pressing and holding the Apple Watch's Contacts button initiates a sequence that includes the option to erase everything on the watch, including settings like the passcode. Apple introduced Activation Lock in 2013 as part of iOS 7, and the feature is turned on by default in iOS 8. But given that this is a particular security area where Apple has done a lot of mobile development, it seems like a strange and problematic oversight. She runs her company's website, manages a Facebook community, and shares pictures of her grandsons via Gmail. When she came to making her first purchase on the AppStore, she was asked the security questions. After trying out dozens of combinations, I resorted to resetting her security questions via her account page. The phone number provided for Israel does not work (I think it's disconnected or out of service). How can I help her salvage this one so she can answer the three security questions when they are asked for adding new devices or adding a credit card to the account? If no (and since your mom's correct (not typo) email address isn't assigned to any Apple ID, perhaps create a new Apple ID with the correct email address?
When you need support on a device and the software support window is over, you pay for that help. You always have to get a support person to call you since people that have access to the store accounts are a very limited subset of all the support personnel.
Things like purchase history, credit card bills so you can tell the person the last two or three purchases made from that account in terms of date, transaction number and amount.


Also - make more purchases from that account (free apps are fine) to show that the device that was registered to that account is still in use and still associated with the account even though the email address on file is new.
The phone number they have for Israel, a UK based one, is incorrect and the US number does not support Israeli customers.
Rarely, though, are such flaws actual features, such as one Apple just had to rush to patch up.
Someone had to design the mechanism, completely overlooking the fatal flaw, and then others would review it and likewise overlook it. When set up, two-step verification would prevent someone from using the vulnerability to access accounts. For instance, if you buy a new computer and sign into iCloud on it, Apple will send a numerical code to your iPhone via text message. Powered by its own proprietary technology, Mashable is the go-to source for tech, digital culture and entertainment content for its dedicated and influential audience around the globe. Oftentimes, we pick security questions and answers that seem easy at the time – but may prove too difficult to remember later. I know what you’re thinking: “I don’t know my security info, that’s why I’m changing it,” but do not worry: if you don’t know it, you’ll see a blue statement that says, “Forgot your answers? As long as you keep the device on and maintain that contact, the watch assumes that it's still safe with its trusted BFF. Activation Lock demands the owner's Apple ID and password to turn Find My iPhone off, no matter how many times someone hard resets a device. The questions were phrased in Hebrew, and for the life of her she couldn't remember the answers.
But alas, the security email points an email account with a typo, rather than her main defined email account. However, I cannot change the security questions or make a purchase on the App store, and only the security verification email is incorrect (and different than the one used to log in into the account). You might also just have to write off doing anything that requires a challenge and being happy with knowing the password and moving forward with a more carefully set up account.
Late last week, the company rolled-out two-step verification, where a pin code sent to your mobile phone could be used in conjunction with a regular password to amp-up the level of security on your account. Those two bits of information is all that would have been needed to take over the account, which in turn could allow someone to discover the user's personal info, such as address, phone number and of course, purchase history.
For a company with as many customers as it has, it seems a little foolish to let such a simple, yet major, issue like this creep out.
You take the numerical code sent to your phone, and enter it into your computer to verify you are in fact who you say you are. Note that this page will also allow you to edit your emails, contact info, addresses, and even your Apple ID should you prefer. Once the unit has been wiped, it's essentially brand new again, and ready to be paired with a new iPhone.
Almost surprisingly, there haven't yet been reports of anyone falling victim to this flaw, with Apple's super-quick action to thank. As mentioned, I don't want to open a different account as she already has data on that one. Even if you don’t want to reset your information but want to know it, Apple will help in this regard.



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