I’m sure you don’t communicate the same way with your meticulous best friend as you do with your careless little brother, or with your overbearing mother-in-law as you do with your socialite neighbor. So, why would we follow different rules when it comes to communicating with each other in the workplace?
I’m sure many of you have taken an assessment at some point in your career that has labeled you a Bear, Turtle, or maybe Owl. I certainly collaborate with many D’s at work, and I very much value their unique strengths. The above scenario is just one example of different personalities in the workplace and how they can most effectively communicate with each other. Write down specific ways in which you can alter both how you send and receive messages during your exchanges with each one based on their styles. Enter your email address to subscribe to this blog and receive notifications of new posts by email.


Author’s NoteThe views expressed on my blog are personal and do not reflect the views of the organization I work for. A very blatant reminder of the differences in people was thrown in my face during my youngest son’s first year of life as I watched the two very distinct spirits of my boys emerge.  We don’t just see this with our children – we see it with our pets, siblings, friends, etc.
It is very important to (1) learn the style of those you interact with, and then (2) adapt your communication style to best suit their needs. I certainly learned very quickly that I cannot communicate the same with Jacob (the spit fire screaming in the picture) as I had always communicated with Ben (the “ham” on the right) and expect the same results.
And no, I’m not just talking about the quantity of emails, phone calls, and meetings; but rather the quality of those communications – the strategic effort you put forth to make sure the style in which you send and receive messages appropriately matches that which is most conducive for your audience. We all have a distinct style about us that affects our approach to tasks and relationships. In order to ensure my communications with D’s are effective, I tailor my approach to both sending and receiving messages during our exchanges.


There are several free assessments online that can be found by typing “communication styles inventory” into your search tool. To be a truly effective communicator and achieve desired results, you need to tailor how you send and receive messages. I would be happy to point you in the direction of practitioners who are certified to administer assessments such as this if you are interested.



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