Your company is growing rapidly and you are beginning to experience the pain associated with aligning the company vision with an evolving business strategy. Start-ups and lean businesses alike benefit from close quarters communications, Marketing can glance over at Sales and with a single nod everyone understands what is required of them and what steps are required to accomplish the next task. What happens when you move from 4 people in Sales and 1 in Marketing to 25 in Sales and 10 in Marketing? Suddenly what could be simply considered Tribal Knowledge can now formally be referred to as Institutional Knowledge. You see, as a body of proprietary information grows and communication channels multiply organizations become faced with the realization that standardized practices become critical in order to execute initiatives effectively. Said another way, information, and by contrast communication within an organization can be, and often is, the source of pain, frustration and even worse, failure. Centralizing data critical to the performance of job functions as a single source of truth for everyone in your department can be tedious, let alone your organization as a whole.
Playbooks, job aides, reference materials, product manuals and strategic white papers begin to pile up.
Bloated and disorganized data repositories can further complicate communication both internally as well as customer facing.

Conduct an audit of these materials and abstract the theme that presents itself across all pieces of content. What are your experiences with communication and an expanding workforce? How are you leveraging technology for better communication? A long time learning specialist and performance improvement analyst, Adam's credentials include consultative experience working with CalSTRS, California Department of Education, Avalon English Ltd.
Click on the images below to view The Visual Communication Guy’s good and bad resume posters. More helpful tips can be found in Laszlo Bock’s article Five Errors That Immediately Get Your Resume Rejected at Google. Enter your email address below to subscribe to this blog and receive notifications of new posts by email. The impact of poor communication or bad information can, and will, adversely impact your company's ability to execute. If it does, congratulations, now all you have to do is manage its dissemination in a way that encourages effective communication.

Additionally, centralizing systems via integration will promote a full, 365 degree view of the company and how it performs on all fronts. Grab everything you can with your Senior Subject Matter Experts and use it to inspire, create, persuade, encourage, and ultimately engender a culture that is responsive to thoughtfulness and rewards research, training and coaching! Today these items can be found on disparate computers owned by varying employees and silo-ed shared drives hidden behind different network portals throughout the your organization. Leveraging Instructional Design and Performance Analysis in order to deliver comprehensive self-paced e-training content with measurable results.

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