The books in this series present and practice spoken English and practical writing for everyday communication; they feature key words and expressions which help you in a wide range of work situations. This comprehensive resource book contains an easy-to-use set of short activities essential for anyone teaching Business English. Business Grammar Builder helps students improve both their grammar and Business English vocabulary. Provides a ring-bound set of thirty-six games and activities, each consisting of one or more photocopiable worksheets. English Vocabulary in Use is a family of self-study and classroom texts for vocabulary development. In this blog post we look at library resources for Good Citizenship.  Part of RRC’s new College-wide learning outcomes. The first point to keep in mind is that Citizenship is a principle that expands over many levels for any given individual.  Citizenship can be that of a small group or community, an entire nation or cultural group.
From a Canadian perspective: “Good global citizenship is part of governing in the 21st century. Citizenship has been taught in school around the world for many years now, and is due to be introduced to the UK curriculum over the next few years.
International education and learn-abroad programs have received heightened interest in the knowledge economy, and universities are keen to create successful programs for students. The World Is My Classroom is the first book to examine pedagogical questions about the internationalization and globalization of higher education from an explicitly Canadian perspective. The goal of Community Engagement Service Learning is to provide graduates, with the skills and tools they need to successfully engage in the community, to build positive relationships, broaden learning, enhance their personal and social responsibility for sustainable practices and demonstrate strong intercultural skills. The essays in this volume address the idea of leadership education through civic engagement. At the heart of this engagement are community conversations, in which common goals are embraced by a diverse array of people with different backgrounds and needs, and influencers are drawn from multiple sectors, including community organizations, the various levels of government, and businesses big and small. In this practical text, public health students and practitioners will learn the fundamentals of applying community engagement, organization, and development principles to create successful community public health campaigns. There is an increasing proliferation of service-learning courses in colleges and universities in the U.S.
Check out the College-Wide Learning Outcomes display outside the Notre Dame Campus Library. Red River College is in the process of renewing the current College-Wide Learning Outcomes (CWLO), which are designed to be incorporated into RRC courses and programs. We’re proud to announce that last fall we completed a six-part blog series which highlighted hand-selected resources that would be useful in developing these learning outcomes, which are essential skills for success. In addition we have now placed many of our College-Wide Learning Outcomes resources in the Library Window Display at the Notre Dame Campus. Lead: Red River College graduates are confident and competent role models who inspire and motivate others to achieve success. Leadership is often a struggle, and yet strong taboos keep us from talking openly and honestly about our difficulties for fear of looking weak and seeming to lack confidence. Moral Courage in Organizations: Doing the Right Thing at Work (2011) underscores for readers the ethical pitfalls they can expect to encounter at work and enhances their ability do what they know is right, despite these organizational pressures. Red River College is in the process of renewing its College-Wide Learning Outcomes (CWLO), which are designed to be incorporated into RRC courses and programs. The ability to innovate has been described as the “secret sauce” of business success (Source: The Innovator’s DNA). Through step-by-step exercises, illustrated strategies, and inspiring real-world examples, this book will show you how to synthesize dissimilar subjects, think paradoxically, and enlist the help of your subconscious mind. In this documentary, nine creatively accomplished people reveal the secrets of their creativity. A comprehensive text covering the system for problem solving and creativity known as Creative Problem Solving (CPS). The real difficulty with innovation is not the execution, but coming up with great ideas in the first place. The College Library has everything to do with College Wide Learning Outcomes.  Providing a broad coverage of current topics, a comprehensive library collection is critical to informing and updating students and faculty with the latest knowledge in their fields. Libraries are not mere warehouses for books and other materials.  Through the teaching efforts of Library staff students learn information and digital literacy. Like many other skills, information literacy must be learned and practiced, even in an age where large student populations own electronic devices, if not more so.
By solving technical problems in the computer lab and explaining to students the likely causes and steps to take to troubleshoot, our staff members are often lifesavers to students, teaching them to find the answers and solutions for themselves and giving them the confidence to explore and hence grow their own skills. This fourth edition of our CWLO blog series explores Library resources for staff and students which deal with communication.
We interact in increasingly diverse schools, workplaces and social arenas in today’s world.
Promoting ideas and projects, and communicating persuasively is important in the business world. Getting to yes : negotiating agreement without giving in (2011) is a classic in the business world. In Exploring professional communication : language in action (2013) Stephanie Schnurr deals with various genres of professional communication.
Red River College is in the process of renewing the current College-Wide Learning Outcomes (CWLO), which are designed to be incorporated into RRC courses and programs. This six-part blog series highlights hand-selected resources that would be useful in developing these learning outcomes, which are essential skills for success.
This third edition of our CWLO blog series explores Library resources for staff and students on Contribute to the Community.
Passionate, committed people, working hard to make change they believe is possible, are profiled in We Make Change (2007).  The world of community organizing is explored by using the voices of men and women who are on the front-lines, trying every day to make a difference in their communities. Progressive Community Organizing (2009) is ideal for both undergraduate and graduate courses focused on community theory and practice, community organizing, community development, and social change and service learning. Take an in-depth look at adult learning and education for citizenship and civic engagement.
Social justice philanthropy provides direct services to alleviate suffering and works to transform the systems and institutions that cause that suffering.
Everything under the Sun (2012) includes telling facts and stats, the latest scientific findings, and examples of the positive actions people are taking today toward protecting what we have. Topics covered in Experiential Education (2010) include forms and issues in experiential learning, community-based learning and research, learning abroad, demystifying experiential learning in the performing arts, work-based learning, and empowering reflective ethical engagement in field settings. According to AAC&U’s 2013 employer survey, 93% of employers agree that a candidate’s “demonstrated capacity to think critically, communicate clearly, and solve complex problems” is more important than their undergraduate major. This second edition of our CWLO blog series explores Library resources for staff and students on Critical Thinking.
TEACHING FOR CRITICAL THINKING outlines critical thinking as a “learning process that focuses on uncovering and checking assumptions, exploring alternative perspectives, and taking informed actions as a result.
INFUSING CRITICAL THINKING INTO COMMUNITY COLLEGE EDUCATION: Faculty development leaders from five community colleges discuss their strategies for making critical thinking central to instruction. ADULT LEARNER’S COMPANION is a concise manual to help the adult college student succeed.

KEYS TO SUCCESS is designed to help students build their intelligence with an integrated focus on critical, creative and practical thinking skills. Red River College is currently renewing the current College-Wide Learning Outcomes which are designed to be incorporated into RRC courses and programs. The Library can point you in the right direction towards resources that would be suitable for each of the Learning Outcomes.
The first learning outcome is Career Readiness, one of our fundamental goals at the College – to make sure students are ready to not only begin their careers but to excel in them. Career Readiness includes academic subject expertise, teamwork skills, adaptability, personal accountability, interpersonal relations, continuous learning, creativity, communication, and intercultural competency among others. This skill set, argues the author, is what every graduating students needs to succeed and progress in the world of work. Scott has authored textbooks in the areas of Speech Communication, Interpersonal Communication and Public Speaking. The target language is introduced through short dialogues and texts, and developed in language notes and practice exercises.
It is designed for students studying at intermediate level or higher and can be used both in the classroom and for self-study. I highly recommend this book to anyone who is interested in a study guide with many examples that have been updated for the current business environment.
The books follow the successful format of the English Grammar in Use titles with presentation of new vocabulary on the left-hand pages and practice exercises on the facing right-hand pages. The goal of this learning outcome, is that graduates contribute to their communities with integrity and cultural sensitivity. More and more Citizenship is becoming a global concept, and the Practice of Good Citizenship expands globally. Teachers, Headteachres, administrators and policy makers have the opportunity to develop citizenship education programs for all their students. The World Is My Classroom presents diverse perspectives on these experiential learning programs and ways of globalizing Canadian classrooms. It features original reflections from students on their experiences in learn-abroad programs, as well a foreword by Craig and Marc Kielburger, founders of Free the Children and Me to We, on the benefits of international learning experiences.
However, up to now, the activities have not have been articulated by a consistent definition and coordinated across programs and schools. Whether improving economic conditions and reducing poverty, re-energizing citizens and social programs, reducing crime, or revitalizing a troubled neighborhood, they are engaging people from all sectors as never before to work together as equals to improve their quality of life.
Emphasizing nontraditional approaches and partnerships, and the need to readjust traditional strategies, it discusses organization and development methods optimal for public health practice, including public health ethics, faith-based initiatives in community health, community assessment and measurement methods, coalition building, frameworks for developing health policy, and more. This six-part blog series highlights hand-selected resources that would be useful in developing these learning outcomes, which are essential skills for success. Wasylyshyn merges her business background and training in clinical psychology to describe not only expected coaching objectives but how coaches can forge ongoing trusted advisor relationships. But Steven Snyder shows that this discussion is vital—adversity is precisely what unlocks our greatest potential. In Leadership and the Art of Struggle (2013), Snyder uses real-life stories drawn from his extensive research studying 151 diverse episodes of leadership struggle—as well as from his experiences working with Bill Gates in the early years of Microsoft and as a CEO and executive coach—Snyder shows how to navigate intense challenges to achieve personal growth and organizational success. Trust in a variety of institutions, including governmental and business, is at an all-time low.
To be a strong leader, our challenge is to find creative ways to be productive and speak with influence.
We want RRC grads to be equipped to innovate – to generate, build and transform ideas in their fields. This system helps individuals and groups solve problems, manage change, and deliver innovation. Duggan uses the neuroscience of innovation to describe the brain’s process of analysis to come up with the best new ideas, and to break down the process step by step.
These skills may not be taught explicitly in classrooms yet are necessary for students to be able to research and write papers, think independently and critically, and in general, be academically successful.
Students will communicate through a variety of formats, to diverse audiences in wide-ranging environments throughout their academic and professional careers.
Communicating effectively with diverse groups and individuals is crucial and is the subject of Communicating beyond language : everyday encounters with diversity. Building influence in the workplace : how to gain and retain influence at work (2010) introduces influence, power and responsibility in the workplace.
Roger Fisher’s message of ‘principled negotiations’ has influenced generations of educators, businesspeople and students who wish to achieve win-win outcomes in negotiations.
It tells inspiring tales of communities working for a future where local economies are valued and nurtured, where lower energy use is seen as a benefit, and where enterprise, creativity and the building of resilience have become cornerstones of a new economy. The second edition presents new case studies, including those of a welfare rights organization and a youth-led LGBTQ organization.
Adult Civic Engagement in Adult Learning (2012) presents the foundational connections between the adult education and civic engagement movements.
Underpinning it all is the recognition that Earth gives us everything we require to live, under a sun that provides the energy to produce food, transport, and all of our modern conveniences. Includes tips for college and career success, stress management, time management, study skills, and more. Chapter 6 is devoted to critical thinking and problem-solving. In this edition of our College-wide Learning Outcomes blog we will look at some fantastic resources for instructors who wish to integrate these outcomes into their courses, and for students who need to acquire the competencies required. A broad overview of career readiness can be found in 10 Things Employers want you to Learn in College : the know-how you need to succeed by Bill Coplin. A degree and a high GPA might get students an interview, but these competencies will get the job. Communication skills are also crucial to a successful career and are covered in Business Communication for Success by Scott McLean and Murray Moman. Collaboration, teamwork, supervision, organization and leadership skills are essential to a well-functioning workplace. With today’s technology and social networking, the world of work is wide open to our students.
Business Communications for Success benefits from Scott's extensive understanding of how students learn the art of effective communication.
They are aware of the impact their actions have on the social, economic, and environmental well-being of local and global communities. This book takes a pragmatic approach to the issue, and answers many of the crucial questions that will be emerging: what definitions of citizenship are to be followed, and how is citizenship taught? Examining themes such as global education, global citizenship, and service learning, it sheds light on current debates that are of concern for faculty members, administrators, international partners, and students alike. Universities considering developing, enhancing, and refining their learning abroad programs, as well as students considering these programs and experiences, will find this an insightful and useful book. This textbook addresses work in at-risk and diverse communities, and stresses the impact of urban change on the community engagement, organization, and development process. Anyone interested in the human side of leadership and harnessing leadership behavior as a competitive force will learn something from the tools and coaching techniques revealed through these cases. He details strategies for embracing struggle and offers a host of unique tools and hands-on practices to help you implement them.

In Leadership by Choice (2012), author Eric Papp looks at key strategies for leaders to excel not just through ability and smarts but connecting with others and establishing strong decision-making skills.
By giving readers who want to do the right thing guidelines for going about it, Moral Courage in Organizations: Doing the Right Thing at Work is a potent tool to foster ethical organizational behavior. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management.
Information competencies benefit students in the long run as they continue on with their future education and careers.
Reputation building, moral conflicts and working with challenging colleagues are also covered by the author, Aryanne Oade.
Everyone Leads: Building Leadership from the Community Up (2012) will inspire readers to see new leadership possibilities within themselves and their communities. There are also new sections on the capabilities approach, queer theory, the Civil Rights movement, and the practices of self-inquiry and non-violent communication.
It’s filled with studies on adult learning for participatory or deliberate democratic change and engagement at the local grassroots level.
McLean and Moman’s text covers understanding your audience, effective writing, giving presentations, crisis communication, teamwork, leadership and more. Valuing, understanding and respecting differences between cultures is crucial in today’s workplace. Working in the global economy [e-book] : how to develop and manage your career across borders by Roblyn Simeon shows how professionals can market themselves in the global business world, not just locally. Building the learning organization : achieving strategic advantage through a commitment to learning by Michael J. Students are provided ample opportunity to engage with the concepts, vocabulary and models covered in the text, including role-playing exercises, journal writings, case studies, small-group activities, games, and self-assessment activities. If our problems cross national boundaries, then surely solutions require a mobilization beyond national scope. What approaches will be taken by teachers and what is the likely shape of best practice for citizenship education? It also discusses the methodologies and theoretical frameworks underlying successful community organizing and development. Chapters in this volume are based on presentations given at the 2010 annual conference of the International Association for Research on Service Learning and Community Engagement held in Indianapolis, IN. Executive reflections written by the men and women Wasylyshyn has coached to success further illuminate the powerful relationship leaders can form with the executive coach and trusted advisor. By mastering the art of struggle, you’ll be better equipped to meet life’s challenges and focus on what matters most. Research shows that leaders are critical to building trust in organizations, and that trust in leadership is significantly related to a number of attitudes, behaviors and performance outcomes. The best leaders develop a system for reflecting on ideas and hold themselves accountable for their choices.
With The Essential Deming (2013), you have the rationale, insight, and best practices you need to transform your organization. It also offers a set of practices that will help leaders be more effective at bringing diverse people and groups together to solve problems.
Contributors consider civic engagement in their areas of research and practice and explore the formal and informal ways that citizens come to learn, to deliberate, and to act on the social issues they find important locally and globally. Bolt touches on many aspects of career readiness such as attitude, time management, ethics, etiquette, accountability, conflict management and customer service.
Wheelan is a practical guide for building and sustaining top-performing teams, describing why teams are important, how they function, and what makes them productive.
The Cultural Intelligence Difference by David Livermore is designed to help students reach this goal.
This resource provides professionals with tools to evaluate domestic and international career markets and presents strategies to package and market skills and competencies at home and abroad.
Marquardt is a toolkit for transforming an organization into one that learns from its experiences and transfers that knowledge into peak performance. How will the issue impact on schools and teacher training, and how should they rise to the challenge? The multidisciplinary public health scholars and practitioners contributing to this work identify the skills required to both analyze the health and health care delivery challenges of underserved communities, and to understand the social, cultural, environmental, and economic determinants of health and illness.
Becoming a Trustworthy Leader (2013), with its emphasis on the critical role of leadership in trust-building as well as the novel perspective on the trust circle of leadership, will be of interest to all students and researchers studying leadership, management and organizational behavior.
Leadership by Choice provides you with applicable ideas in an entertaining manner with stories and pictures for all the areas in which you lead. Many leadership books today focus on how to lead organizations; this book is about how to lead communities. It covers cultural intelligence (CQ) which is required to thrive in our multicultural workplaces and globalized world.
Readers will learn how to research national markets, spot new career opportunities, locate regions and companies where opportunities flourish, network, find training programs and more. Action learning is brought into the hands of managers who want to build, maintain and sustain learning organizations. While we know that many economic, social, and environmental issues require collaborative solutions, it remains difficult for thoughtful people to know what to do. The book includes a wealth of practical approaches and case studies drawn from the authors’ real-life experiences in developing successful community health campaigns. Although service-learning is valued as an active learning strategy across the globe, little is known about the ways that service-learning is similar or different in varied contexts. The power of CQ helps manage multicultural teams and serve a diverse customer base both locally and internationally.
Should we look to keep our own doorways swept clean as Goethe suggests, or go across the ocean and get busy on someone else’s doorway? Based on the analysis of data collected form over 700 teachers the book provides real solutions to questions raised by citizenship education, and makes recommendations for practice in schools and in the training and development of teachers. Understanding service-learning and community engagement from cross-cultural and cross disciplinary perspectives will improve both research and practice. To be a global citizen may sound like good thing but how exactly does one choose to behave? Together, these chapters represent the diversity, complexity, and creativity evident by scholars and practitioners in this field of study. How do you make a difference to people who are uneducated, malnourished, victimized by patriarchy and colonialization, make destitute by desertifcation, without becoming seduced by our own colonizing tendancies?

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