A study carried out by IBM on “Making Change Work” included the results of a survey from 1,500 Change Practitioners worldwide, the results were staggering. The question at the forefront of businesses today when faced with facts and figures such as those is how do we avoid change management failure?
In today’s dynamic work environment there are multiple enablers and accelerators of change, whether it is technology advances, complex multi-national organisations, the impact of globalisation or a challenging economic situation, businesses are required to re-frame their view of “normal”.
Leaders are confronted with an increasing rate of change and complexity and need to find ways to deal with it. For businesses to prosper, thrive and lead they will need to breakaway from expecting the day-to-day operations to continuously fall into a static and predictable pattern that may include short periods of change.


There is no single answer to delivering successful change, but there are clear steps that businesses can take to reduce and eventually eradicate the change gap between the failures and the successes. There is now a turning point in change management, where it needs to move from an ad-hoc, sporadic and reactive approach to a systematic approach based on intelligence and insight into what works and what does not, the application of better skills and a culture that embraces change as the new norm. Experienced senior executive, both at a strategic and operational level, with strong track record in developing, driving and managing business improvement, development and change management. In a world of rapid change, it strikes me that having employees that understand the economics of the business, so they can make decisions more autonomously. Leading companies through change has become different from how it was ten to twenty years ago.


People behaviours, working culture, priorities everything is changing at a much greater pace. Putting the people elements at the forefront of planning, preparing and implementing a change initiative, and managing these well will significantly increase the likelihood of achieving the objectives. Businesses that embrace this “new norm” will move from merely responding to trends, to shaping them and leading them.




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