We interact with others on daily basis and our communications can influence different aspects of our lives. This course follows on from Communication Skills and aims to expand deeper into many sources of miscommunication.
During this course delegates learn to manage their emotions better so that these emotions don’t leak or burst into conversations at the wrong moment. What is the relationship between intentions and their impact and how should you respond to them? How can you use a simple formula in conversations to easily share your feelings with others? What is the “Drama Triangle” and how can it be used to improve your communication with others? This course is designed to explore several important topics in conversational communication, in more depth.
The course relies heavily on examples for teaching so delegates can easily see the problem with some conversations and then learn to improve on them. Once payment has been processed, you will receive instructions by email and will be given links to the download pages. Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development. We can also provide this training course for your staff or your organisation anywhere in the UK.
Knowing how to communicate well can have a significant impact on an individual’s success and so it pays to constantly train on it and aim to improve your performance.
It provides several easy-to-use soft skills techniques that can be employed in establishing rapport with others, strengthening relationships and avoiding common conversational traps. Techniques are provided to manage difficult conversations and to avoid getting trapped in a psychological game going back and forth on certain points rather than moving forward to focus on underlying issues or concerns. Many example conversations of poor communication are provided and delegates are encouraged to analyse them.


This course can be combined with the Communication Skills course to form a two-day course or you can use this course to extend any other related course to help participants improve their skills. In our experience, example-driven training is extremely powerful as not only it makes the content more memorable, but also reduces the dryness of certain topics which some delegates may find too overwhelming.
Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results. Download our training resources and extend your portfolio to meet market demand and deliver state-of-the-art interactive training courses. In particular, the course covers areas such as probing and understanding other people’s perceptions, understanding intentions and their impact, taking responsibility and avoiding blame.
This is then followed by in-depth training on why and how these conversations fail and what can be done to avoid them. For example, you can combine this course with courses such as Listening Skills, Difficult Conversations, Assertiveness Skills, Conflict Management or others. This approach will help you as a trainer to deliver a better and more engaging course and helps to maximise skill transfer. So when Hashem told Adam not to eat from one of them, it may seem like arbitrary meanness – unless we reframe it as G-d’s way of telling us, “It’s natural to feel excited about physical pleasures.
This is subsequently followed by improved examples so delegates can see exactly how to use the techniques and what to expect of them. Each victory adds to your sense of self-respect and strengthens your connection with Me.”A fish cannot choose whether or not to swim nor can a cat choose not to chase a mouse.
Exercises are carefully designed to help the delegates memorise these techniques during the course and learn to apply them in real-time in realistic situations encountered in the real world. When we choose spiritual victories, such as kindness, faith, patience, courage and self-control, we feel heroic. We have thousands of victories a day!All we need is to pay attention to them and take the time to feel a little “buzz” of pride at having overcome an impulse! Rav Abramsky was hesitant to answer, but when the visitor persisted, he said: “A few minutes before you entered, I had an urge to take a candy from the dish on my table.


That’s why I’m happy.”Thus, while eating candy is physically pleasurable, learn to make not it eating  spiritually joyful!Make a conscious effort to create excitement and enthusiasm for victories.
Stay tuned to hear how these smart kids solve the problem.”It is essential to notice victories with enthusiasm! Keep a notebook by the phone or put a paper on the fridge with a pencil on a string to write your own you’re your family members’ victories!
The more we acknowledge our power to choose a victory, the more we see ourselves and the world as G-dly.
If we fail to value our victories, life seems dull and meaningless and we feel like helpless victims of painful events, irresistible cravings, bad moods and annoying people.
With a victory mindset, we gain self-worth and faith and give meaning to the most mundane tasks as well as the most painful events. It’s amazing how quickly they learned to be proud of their ability to practice self-control. I was furious at first, but then asked him, ‘How many times did you want to knock but didn’t?’ He said, ‘90’. I was shocked and angry, but I knew that my victory was to remain silent in order to regain my equilibrium, knowing that she would dismiss my feelings as insignificant if I spoke up.”Get in the habit of simply noticing any act of self-discipline or kindness that you are already doing Call it a victory!
This course will give you the tools to better communicate with yourself, your spouse and your children. Miriam Adahan is a psychologist, therapist, prolific author and founder of EMETT ("Emotional Maturity Established Through Torah") ­- a network of self-help groups dedicated to personal growth. She lives in Jerusalem, and has recently written on the struggles of life in the terror-beset land.Latest posts by Dr. Miriam Adahan (see all) How to Win Cooperation and Influence People - August 3, 2015 How to Master the Art of Self-Control - July 27, 2015 Immature Vs.



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