London UK, 25 May 2016: New independent research from Towards Maturity, supported by Kallidus, reveals that the retail sector may be wedded to formal learning and has yet to explore the benefits of social and informal learning despite its growing commitment to investing in learning technologies and building its internal learning team. What can today's learning leaders teach us about using evidence to support performance and capability?
Louise Pasterfield from Sponge UK explores Towards Maturity data to uncover practical ideas that could inspire change in your organisation.Induction matters.
Mindset, behaviour, values and the ability to reflect, change and grow are all valuable characteristics - but are they being nurtured? Iora Health, a unique care delivery model linking patients with health coaches, and Children's Hospital of Philadelphia's patient experience team and outpatient clinical service leadership team received the John Q. Using open data provided by a government initiative, app developers in Perth, Western Australia, have constructed a free app that updates wait times for area hospitals in real time, ZDNet reports. The academic health system is building a new Stanford Hospital to meet California-mandated seismic safety standards and support the overall growth of the medical center.
Cleveland Clinic has appointed Linda McHugh as the health system's new chief human resource officer. Click here to download the whitepaper "Five Best Practices to Enable Population Health Management". Thank you for downloading "5 Staffing Strategies for Engaged Nurses and Better Patient Outcomes." The paper was sent to the email address you provided.
Click here to access the whitepaper "Implementing a Successful Telehealth Strategy: What Health-System Leaders Need to Know". Thank you for downloading "Outpatient Joint Replacement." The paper will be sent to the email address you provided. The Association of American Medical Colleges and a couple other university-based organizations are deeply concerned about a subpoena from a House panel asking for the identities of researchers, students, trainees, healthcare providers and other staff with any connection or involvement to research that uses human fetal tissue.
The "Disrupting Healthcare's Legacy Approach to Staffing" whitepaper has been sent to the email address you provided. The "Essential Elements of Care Redesign and Care Management" whitepaper has been sent to the email address you provided! There is a growing body of evidence that supports the clinical effectiveness of fecal microbiota transplantation, but little research has been conducted on the patient experience of undergoing FMT — until now. The "Leveraging Technology to Enhance Patient Care" whitepaper has been sent to the email address you provided! The "What Does it Take to Humanize Healthcare?" whitepaper has been sent to the email address you provided! The "Is Leadership in Healthcare Different?" whitepaper has been sent to the email address you provided! The "6 CFO Must Reads: Impact Cost and Quality with Workforce Strategies" e-book was sent to the email address you provided! The whitepaper "Three Keys to Optimizing Efficiency and Productivity in the Operating Room" has been sent to the email address you provided! Broadlawns Medical Center, a public hospital based in Des Moines, Iowa, is looking to cut its cut its property tax rate, according to a report from The Des Moines Register. The "Improving and Transforming the OR for Value and Quality" whitepaper has been sent to the email address you provided!
The "Consolidating Non-Clinical Purchased Services" whitepaper has been sent to the email address you provided! The "The New Rules of Healthcare Recruiting" whitepaper has been sent to the email address you provided! Merge Healthcare, an electronic medical imaging company purchased by IBM in August, has joined forces with health information service provider MedAllies to advance interoperable medical image ordering and delivery for the nearly 300,000 physicians using its platform.
Data from the West Virginia Health Care Authority showed 25 hospitals across the state saved $265 million last year in uncompensated healthcare, according to the Register-Herald. The Infectious Diseases Society of America has published updated guidelines in the journal Clinical Infectious Diseases on treating candidiasis, a serious, life-threatening fungal infection.
In addition to securing $2.3 million in a seed round, Austin, Texas-based Chiron Health's HIPAA-compliant telemedicine software launched for iPhone and iPad Wednesday. Participation in CMS' Bundled Payment for Care Improvement initiative decreased when those involved were required to accept downside risk in October, but remains fairly strong overall, even for clinical episodes that involve infections, according to a new Avalere report. The whitepaper "Maximizing Point of Service Collections" has been sent to the email address you provided! 7 Steps for Builing and Funding Sustainability Projects examines how hospitals and health systems have various options for funding energy-efficient and renewable-energy initiatives. The "Achieving Cost Savings by Looking at the Big Picture of Health System Supply Chain" E-Book has been sent to the email address you provided! The "Improve Care Delivery with Recorded Discharge Instructions" whitepaper has been sent to the email address you provided! The "7 Steps for Building and Funding Sustainability Projects" whitepaper has been sent to the email address you provided! However, they provide a great opportunity for constructive reflection.Everyone loves winning awards.
Kirsty GreanyWhile it's easy to slip on the rose-tinted glasses when looking at the challenges of business 20 years ago, it's fair to say that the landscape has significantly shifted in the last couple of decades. Founded in 1959 as the Palo Alto-Stanford Hospital Center, Stanford Hospital today has 613 licensed beds, about 1,500 faculty physicians and more than 1,000 interns and residents. Scheduled to open to patients in early 2018, the 824,000-square-foot building will include a larger Level I trauma center and an emergency department that is more than twice the size of the current one.
News & World Report ranked the hospital nationally in 10 pediatric specialties for 2015-16, which earned Lurie Children's a spot on the publication's children's hospital Honor Roll. Merlino served as chief experience officer and associate chief of staff at the Cleveland Clinic prior to joining Press Ganey. Baker, MD, executive vice president of healthcare quality evaluation for the Joint Commission, has released a statement to clear up any misunderstandings people may have regarding the organization's standards for pain management.
Terry McAuliffe's latest attempt to expand Medicaid under the Affordable Care Act was unsuccessful, according to a Richmond Times-Dispatch report. Census Bureau has released the results of the latest American Community Survey, including five year's worth of statistics on the social and economic characteristics of even the smallest communities in the nation. Organisations with effective induction are more likely to retain their new recruits for longer. Organisations are becoming more team-based, with flatter and less hierarchical structures that see five generations working together - often dotted across different locations, using technology to connect and work.
The process also enables learning professionals to reflect on five key issues that impact on designing and delivering a modernised learning strategy. We hope that our contribution will help shape an environment where real-world research informs organisational improvement.


Although your ideas may be compelling, it's not easy to execute a plan without support, co-operation and collaboration from peers, stakeholders and business leaders. He has written a book on how to improve the patient experience and has been published in a number of academic journals. In that role, he leads the nation's efforts to control health threats from infectious diseases.
Lois Capps, RN, of California have introduced legislation pushing to support comprehensive healthcare and mental health services to students at school-based health centers, or SBHCs, across the country. Entering awards can be a daunting and time-consuming process - an additional task on top of everyday work. They get new employees up to speed quicker and help them reach their performance goals earlier.In its 2014 report about on onboarding, Aberdeen Group found that 68% of companies had no formal process in place. Lurie Children's Hospital of Chicago has 288 beds, handled 10,997 admissions and hosted 4,926 inpatient and 13,342 outpatient surgeries in the last year reported. In fiscal year 2014, clinicians at Lurie Children's cared for more children than any other pediatric hospital system in Illinois. Frieden made a name for himself in tuberculosis control with the New York City Health Department. It provides L&D teams with the perfect chance to step back and think about what has led to current organisational successes, before sharing those stories and successes.There is nothing more satisfying at work than thinking over your recent activities and realising that there is a lot to be proud of! We'll be digging into Towards Maturity's data to see what it tell us about changes in onboarding practice, as well as picking out some practical ideas that could inspire change in your own organisation.
They not only need to meet fundamental business targets, but must be dynamic problem solvers who know how to roll with (constant) change.Leadership and management skills really matter - and this includes mindsets, behaviours, values and the ability to reflect, change and grow.
Top performing L&D teams are 3-5 times more likely to be delivering improved productivity and agility today and have much to teach us.
I have had the pleasure of working with them and their customers for a number of years and have seen first hand their commitment to identifying and sharing great practices that really work. Stanford Hospital has received Magnet designation from the American Nurses Credentialing Center, and Healthgrades gave the hospital its Distinguished Hospital Award for Clinical Excellence in 2015 and 2016. Lurie Children's was the first pediatric hospital in the country to earn Magnet designation from the American Nurses Credentialing Center, but that's not its only first. Only 13% of retailers are investing in blended learning while the average across all sectors is double that figure (26%), with top learning companies nearly three times more likely to be using blends than retail companies (35%).
Seek, support and develop leaders right and you'll have more engaged, productive, and profitable businesses. It provides contemporary measures that focus on performance improvement and great tactics that help L&D teams become more responsive to the changing needs of business.
This research highlights the fact that L&D teams must develop new mind-sets and skills, quickly. When it was founded in 1882 as Maurice Porter Memorial Hospital, it was the first hospital in Chicago dedicated solely to the treatment of children. Frieden led a program that rapidly reduced TB, including cases of multidrug-resistant TB, by 80 percent. This may be due to a lack of required skills and knowledge, as the research indicates over half lack the confidence in incorporating new media in learning design and only 4% believe their L&D teams have the skills for facilitating collaboration.
Benchmarking can help you get started on your way to winning and help you clarify what's been successful - here are 6 perfectly valid reasons to use it.How benchmarking can helpWe are not promising that benchmarking will definitely lead to trophies in the cabinet. So it's no wonder that companies spent nearly $31 billion on leadership programs last year. It leverages the data of its in-depth Benchmark Study, the largest learning technology benchmark in Europe. The hospital expanded and was renamed Children's Memorial Hospital in 1904, and remained as such until 2012.
What is more 71% do not believe that their own staff lack skills to manage their own learning.
Secondly, the scale of the work ahead, as 95% of respondents want to improve induction with only 39% meeting that goal.
Also, just 23% agree that their L&D teams have the skills to use technology for business advantage.
These are tried and tested approaches that we've used in partnership with our clients to produce effective and award-winning learning interventions that deliver impactful change.1. That year, the hospital moved from Chicago's Lincoln Park neighborhood to a newly built 23-story building in Streeterville, thanks to a $100 million donation from Ann Lurie.
With such a big gap between aspiration and performance, the induction challenge seems daunting but there is evidence that learning innovation is turning the tide. Frieden continues to be a vocal public figure as the CDC addresses the potential threat of the Zika virus to U.S. Here are six compelling reasons why benchmarking can help turn the possibility of being an award winner into a reality:1. The Towards Maturity benchmarking process gets organisations, and L&D in particular, thinking on the right track. Incredibly, ‘Top Deckers' are 50 times more likely than the lowest performers to improve talent strategies to keep their best people. These aren't the only source of future leaders, of course, as many other potentials are already in-house, out there to be recruited or returning to work after having children.
However, the world of work is changing and organisations are increasingly looking for more modern approaches to learning that support the fast-moving world of work and the needs of an increasingly digital workforce.
It’s a great place to start, if you want to establish a strong foundation for change.
Work with the subject matter expert or the business customer to identify the main objective of the programme. Our research with employees in this sector shows that staff are more able to learn for themselves than L&D give them credit for. Using real life ideas can help inspire new approaches that will make a difference in your own situation. The vast majority we talked with were frustrated by the lack of transfer back to the job after managers had participated in training. This will not only help you design the programme, but will also help you measure its effectiveness.
It's very easy in today's busy world to not make time for reflection, yet reflection is critical to success. Inspiration by example We've identified four techniques used by organisations in their induction programmes that relate to the tactics of the top performing organisations highlight in the Towards Maturity Industry Benchmark Report.
The purpose of the Show is to inform and inspire L&D professionals to improve not just their personal performance but that of their organisation.


They are three times more likely to use benchmarking as a performance improvement tool - benchmarking against the tactics that improve performance.
By benchmarking you enable yourself to reflect, take stock and focus on the activities that really make a difference.2.
While every organisation is different, examples of good practice and innovation in other companies can offer inspiration for change. First, it seems there's a lack of measures put in place for management and leadership training. By reflecting on and analysing organisational performance, activities and practices, L&D can identify organisational strengths and areas of high performance. Secondly, it seems that the learning strategy many apply to management and leadership training is often out of sync with the audience's needs.
The leading sports retailer has been providing online onboarding since 2013 with more than 25,000 employees, across the 19 countries going through the programme.
Data from Towards Maturity reveals that 83% of new starters like to learn at their own pace, with 44% using their own mobile to learn.With this in mind, Sports Direct used the Adapt multi-device responsive elearning framework for its online content. Receive your Personalised Benchmark report analysing current performance and tailored action plans valued at £300 - free until 15 July. Just as importantly, benchmarking identifies weaknesses and those areas of low performance. It means employees can access the elearning on a smartphone or tablet, giving them maximum flexibility. You can read more about Sports Direct's approach to induction in Inside Learning Technologies & Skills magazine.
Only 39% offer mobile content, and 30% have no plans to implement social media for leadership development. Towards Maturity data reveals that 87% of Top Deck organisations agree that top managers are involved in promoting learning, compared with an average of 37%.UK infrastructure company, Story Contracting features a video message from the company owner and Chief Executive, Fred Story in its new online induction. It's no wonder then, that there is a lack of transfer from learning to doing, if the learning doesn't fit in with everyday lives and habits in the first place and isn't focused on supporting performance there and then. The not for profit organisation champions better work and working lives and has been setting the benchmark for excellence in people and organisation development for more than 100 years.
Pinpointing strengths and weaknesses enables L&D and business leaders to really hone in on performance. This isn't to say there aren't some great examples of modern, blended, performance-focused leadership development - there are some cited in Towards Maturity's paper.
What can we learn from these?How leadership solutions can #makeithappenIt's time to close the gaps and deliver the type of learning solutions that will engage and really help leaders.
Benchmarking does what it says: it provides organisations with a benchmark to measure themselves against others. New staff and partners joining Specsavers are able to earn a virtual coin by completing the company's new induction course. To really help them, we need to offer easy to find performance support that is genuinely useful and relevant to leaders and managers' points of need.
You can use it to see how you are performing on various aspects of organisational practice compared to others. The business then makes a real cash donation to the charity chosen by employees in proportion to the number of virtual coins earned.You can read more about the Specsavers' approach here. Since 2003, over 4,500 organisations and 23,000 learners have contributed to Towards Maturity's leading benchmarks. For example, have you properly embraced mobile learning and are reaping the kinds of benefits that some organisations are enjoying? But we also need to help develop those deeper skills and behaviours in ways that fit with leader's (crazy) lifestyles.
What are the top performing companies in the Towards Maturity benchmark doing in terms of mobile learning? An average of 48% of Benchmark respondents reported that elearning not being tailored sufficiently was a barrier to success. As a baseline, that means moving away from solely ‘event' based learning - three-day workshops or long online courses - and embracing more resource or micro-learning approaches that provide short challenges and tasks as nuggets that help build skills and insights over time. It can be really useful to know what characteristics top performing companies have in common and what is driving their success.5. United Biscuits (UB), the company behind household names such as McVitie's, Jaffa Cakes and Penguin, wanted to make sure its induction programme was relevant to both new starters and any existing employees who might access the training. We would say that providing simulations, interactive videos and meaningful games can make smart use of a leaders' precious time, and build the competence and confidence leadership roles require - so ROI for L&D too. UB used video of real employees talking about their jobs to add relevance and authenticity to the content.You can read more about the experience at United Biscuits in HR Grapevine magazine. This report gives clear, insightful indicators about your strategy's current strengths and how that compares to your peers. Supporting or providing social spaces for informal learning and sharing is key too - the how will depend on who your audience is and how they currently work together.Measurement comes into play here as you have managers, teams, and peers providing tailored feedback about performance and application.
The aim is to help L&D professionals focus on one area of action that will help them deliver impact. But leadership and management development is often holistic, and ongoing - like a journey rather than a series of interventions.
And, if improving induction is your focus, there are more ideas in Sponge UK's Rough Guide to Induction.
To track what tools, learning, and performance support is used by an individual is a bit of a red-herring - especially if you're genuinely offering it up to help them in anyway that works for them. Louise PasterfieldManaging Director, Sponge UK Louise has more than 20 years' experience in learning and design and is passionate about making elearning absorbing so staff can apply what they have learned immediately into the workplace.Her interest is in how best to harness technology so people can learn, grow and make a difference to their organisations. There has to be some bigger, business goals to be measured, alongside the individuals' performance or growth targets, and it might take a little while for the data to come in for these.
In terms of those millennials as future leaders - don't leave it too late before you start developing them.
In Deloitte's report on this generation, Not only is this generation notoriously flighty and ready to up and leave within two years, but 70% of those ready to jump ship cite lack of leadership training as the reason why. Just think about how that Personalised Benchmark Report will help you deliver better results.Unsure if you are ready?Benchmarking will help you make up your mind if you should enter an award this year or wait until next year when you have had a chance to build further on current successes.
So to attract and retain talent, and build leaders of tomorrow, open up those digital, multi-device resources -  simulations, diagnostics, videos, podcasts, tools and more to anyone who's interested.



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