Conflict resolution and workplace bullying management training can help you create a healthy workplace culture. You may be unaware of some of the practises in your organisation that could be regarded as workplace bullying.
Tackling these issues – in particular cyber bullying- is not as daunting as it may first seem and Carole Spiers Group (CSG) has a range of cost effective interventions to support you.
With the help of CSG, trainers, counsellors and consultants, you can effectively raise awareness on workplace bullying and harassment issues, train key personnel in anti-bullying strategies and enable them to manage incidences effectively and provide support for victims ensuring that that are rehabilitated to work speedily and effectively.
Carole Spiers, Expert Witness to the UK Courts on Workplace bullying and International Authority on Corporate Stress, will explain exactly why your organization needs to take the issue of workplace bullying and harassment seriously. Early intervention with conflict resolution and remedial coaching solutions are crucial where Workplace Bullying and Harassment has been reported or identified. Whether you're a specialist running the HR department, or whether you're a general manager, you'll benefit from this one-stop workplace bullying and harassment training pack with PowerPoint slides and downloadable manual. This user friendly Train the Trainer toolkit takes a detailed look at Workplace Bullying and sets out a clear overview of the causes, symptoms and techniques to implement to defuse unacceptable behaviour.
Incorporated in this programme are case-studies and quotes by victims and details of the correct procedures for monitoring bullying and harassment situations. Even if you've never analysed workplace bullying and harassment before, you'll soon acquire a workable knowledge of this important subject, with the help of easy-to-understand charts, diagrams and listings written with the authority of a leading international consultant on bullying and harassment.

Problems with workplace communication will lead to low productivity, high stress and stalemate between co-workers.
Solution: Human Resource expert Hugh Murray shares the tactics and logic needed to navigate a wide variety of workplace relationship dilemmas.
This video series is perfect for regular staff meetings, team-building sessions, conflict resolution training, management training and any performance improvement initiative centered around office etiquette. Of all the skills managers must have to oblige the responsibility of developing and sustaining a comfortable, safe and reasonable working environment, conflict resolution might be the most important. However, this is far from being the only reason why companies should consider investing in conflict resolution skills training, as many of the types of knowledge acquired will be relevant to a wealth of other situations.
Diffusing explosive situations is the top priority of conflict resolution, and rightfully so. A workplace bully may be your manager or a co-worker and the act of bullying may be as simple as 'sending a team member to Coventry' or it may be a more covert act of cyber bullying. All our anti bullying training will be customised to incorporate details of your bullying and harassment policy and reflect the desired culture of your organisation. She will give examples of case law where individuals have successfully gained compensation from employers following instances of workplace bullying and harassment. For the last 20 years, CSG's nationwide network of employee counsellors, coaches and mediators has provided specialist employee coaching, counselling and mediation for the victims and perpetrators of Workplace Bullying and Harassment.

With special do's and don'ts when dealing with sensitive areas like sexual harassment, this toolkit is an invaluable training package. This might sound like a highly profound way of approaching conflict resolution, but it is in fact just a bit more advanced than cutting the lessons off at the point when employees have reached a detente. However, business leaders can significantly improve their professional relationships when they possess more refined versions of the relevant knowledge and understand how to apply it in real-life scenarios. She will demonstrate how bullying awareness and early conflict resolution can save your organization thousands of pounds and ensure that workplace bullying and harassment does not get in the way of sustained success.
You can call CSG any time and gain immediate access to our nationwide network of counsellors. Each module offers actionable strategies which learners will immediately implement to better manage workplace relationship challenges.
This series is loaded with techniques and strategies to navigate complicated interpersonal communication issues in today’s workplace.

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