We will see about this 7Cs for effective communication  in detail one by one in another post. Lawyers spend the majority of their time communicating – writing emails, briefs, letters, agreements, talking, negotiating, running or attending meetings, training,  – the list goes on. Be clear and concise, using specific examples, recommendations, statements, and observations. Use follow-up open ended questions to make sure your communicated idea was understood as you meant it to be understood.


Prepare an agenda for all meetings and follow it so that you cover what needs to be covered succinctly and efficiently.  If you follow a well thought out agenda you won’t waste your client’s time and money. Choose the right time for your intended communication.  Timing of a difficult conversation or delivery of an email can make an important difference to the outcome. If you would like coaching on how to communicate more effectively, please contact me , Irene Leonard, Business Lawyer Coach to see how I can assist you. This entry was posted in Business Plan, Client relationships, Delegation, Law Practice Management, Marketing, Networking, Staff Management and tagged client relationships.


Prepare an agenda for all your meetings whether in person or telephone.  Ensure the meeting’s agenda content is consistent with your client’s Legal Strategic Plan. The client’s Legal Strategic Plan is the plan you created or designed to solve your client’s legal matter.



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