Frontline staff spend most of their communication with customers, therefore good communication skill over the telephone is essential to business success and first impression is important. Sales Team and Tele-marketers who wish to have breakthrough in their sales performance are strongly recommended to attend this WorkShop.
This course is designed with practical handles to improve the staff telephone communication skills.


He has trained hundreds of local companies and MNC in English Language Communication Skills. With his wealth knowledge and experiences, he is also able to transfer life skills in a seamless manner in his workshop and assist the participants to achieve a breakthrough.





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