55% of communication is body language and eye contact; 38% comes from the tone, pitch, volume, and speed of the voice, which means only 7% of communication comes from content, from the actual words spoken, yet many of us focus most of our time rehearsing the rhetoric we are going to deliver to our audience. Each message we deliver gets received through a filter that exists within each person with whom we speak. With our hands-on exercises, you gain a practical understanding of your strengths and weakness in delivering your messages clearly, concisely, and with great understanding. This blog is an exploration of principled problem solving which is an initiative at Guilford College encouraging a focus of people's abilities and experiences toward solving real-world problems under the guidance of the college’s core values of community, diversity, equality, excellence, integrity, justice and stewardship. Over the past semester my group and I spent numerous hours volunteering at the Kathleen Clay Edwards Family Branch Public Library. The seemingly simple skill and tool of being able to communicate became difficult as we dove into the internship. Since then we reconnected communication and had a successful event but the uncertainty in the process added unneeded stress to both parties which could have been so easily avoided. The next step in communication that did not seem as adequate communication between both parties was at the beginning when they gave us our mission for our project. The internship experience taught me valuable lessons in patience, timeliness, setting goals, and positivity.
Redford Williams a medical researcher at Duke University studied the effects of stress on health. The working world is a magnet for type A people as it offers them a gung-ho arena in which to ply their competitive personalities.
Those with high hostility levels need to take responsibility for their anger and the resulting interpersonal communication problems it creates, and not blame others for their emotions. The key here is that you check your anger by whatever means necessary before making your next move, so you can access cool-headed thoughts, controlling your anger level. These cool-headed thoughts enable the subject to shift from the hotter feeling of anger, to cooler feelings such as disappointment, sadness, hurt or fear. By finding a suitable anger management program that will help you regain control of your emotions and life. Learning to stop run away anger could save your life and make your work environment a lot more tolerable for those around you. If you were a school teacher at report-card time, what kind of communication grades would you give the members of your team?
Most organizations do a great job in training their managers and employees in on-the-job skills, but completely overlook interpersonal skills training. The way your managers and employees communicate dramatically affects morale, teamwork, productivity, employee retention, customer relations and your bottom line. Some communication artists have an amazing inborn talent for effective interpersonal communication. In our interpersonal communication workshops and seminars, we teach the art and the science of effective communication.


Our interpersonal communication workshops are fun, entertaining, practical, challenging and highly effective in bringing about a change in behavior.
In turn, the direct feedback we receive goes through our own filter, which is why our interpersonal communication workshop involves mastering the fundamental skills of productive communication.
So call today at 888-331-5153 and let us enhance your greatest resource, your communication system. At the beginning, communication was going well and everyone involved seemed to be on the same page, but as we continued communication became difficult and there were periods were both our group and our contact at the library became frustrated and confused.
At our first meeting at the library they told us that our goal was to make the Earth Day event as sustainable as possible but without much direction on how we were to accomplish this.
It became clear that even though individuals in organizations have their own schedules and are incredibly busy, as was our group, that if people take the time out to respond to others in a timely manner then a lot more could be accomplished.
He focused on type A personalities and found that they are characterized by tension, drive, competitiveness and hostility.
Their over zealous need to forge ahead, coupled with unbridled hostility, can create interpersonal communication problems at work and grave health risks to themselves. Projecting the cause for their feelings onto others is a strong tendency for this personality type. If your team could achieve a 10%, 20% or 30% improvement in their communication skills, what would it mean to your business? The science of clear communication, active listening, persuasion and collaboration is easy to teach, but hard to learn. Roger Reece conducts each workshop, and teaches the principles of interpersonal communication through a wealth of personal stories and illustrations. Mention this web site and receive 10% off of our full-day training program or half-day workshop. The library provides the Greensboro community with educational resources in the form of environmental books, classes, and events to improve the public’s knowledge on environmental subjects. The lack of communication led to a time in which our project as a whole had the possibility of completely failing. The freedom that they gave us was good in that they were not a big brother constantly looking over our shoulder, but it meant that it was all on us to be involved in the organization and complete our task. I have taken away that it is very important to put time aside and to be dedicated to a goal that you have with the organization even if they are not pressuring you with due dates or deadlines.
This fact can pose a serious interpersonal communication problem at work and a somber health risk for those afflicted with overdoses of this emotion. Of these four characteristics, Redford found that hostility was the only one that had a negative impact on health; heart disease being one of the main culprits. The good news is that it is possible to take control of one’s emotions and not be pushed around by them.
Learn to control it so it doesn’t control you and create unnecessary health risks and interpersonal communication problems.


Regardless of how they acquired their interpersonal skills, effective communicators stand head and shoulders above their peers.
During the workshop, participants get to know themselves, how they act (or react) in various situations, and where they are effective or ineffective as communicators. As an expert facilitator, he uses role-play, group discussions and interactive dialogues to actively involve every participant in the learning process.
The library is located on Price Park, which is a 98 acre park that offers walking trials and events for the community.
Our group was busy with other projects as individuals and because of this the project at the library was not our first priority. The organization assumed that we would have complete focus on the mission, and as stated earlier, because it was not our first priority there was a disconnection between us.
Because of this, I feel that communication is the basis of organizations but is often overlooked. Anyone can learn to turn their excessive anger off, replacing it with other emotions and not injuring those around them or ultimately killing themselves.
Be a leader and take the necessary steps to create serenity in your life so you and others in your world can live in peace and harmony. No other single investment you can make will give you the kind of ROI you'll receive from training your team in the art and science of effective interpersonal communication. We teach them the science of interpersonal communication, and we coach them on becoming more effective as communication artists. Because of this focus the library holds an Earth Day Event every April and our job as a team was to try to make the event itself as sustainable as possible. It showed that for an organization to be effective there have to be clear goals and dedication to those goals from everyone involved. The organization has been successful in accomplishing their mission but throughout the process, challenges in the way that we interacted with the organization became apparent and showed the importance of communication to run an effective organization. Effective communicators have mastered both the science and the art of interpersonal communication, applying the principles of emotional intelligence to each situation they encounter. When they need to confront, they don't hesitate, but they don't erode the relationship in the process. In fact, the clarity they bring to difficult situations strengthens the respect that underlies their working relationships.



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