Imagine a strong personality with powerful sense of presence that everyone seems to look up to. This course follows on from Emotional Intelligence course and allows delegates to focus more specifically on interpersonal skills.
The course is designed around a series of exercises that help delegates to practice communication skills by focusing on specific EI competencies.
Comprehensive guidelines are provided on how to run the exercises as well as suitable key points to discuss with delegates to raise awareness about specific areas. What are the significant verbal and non verbal areas you can focus on to encourage others to open up? How can you become better at acting by following a series of simple yet effective exercises? How can you influence meetings that are about to become toxic and guide them towards a direction of your choice?
Influence others and manage runaway emotions in social encounters and guide the interaction towards a direction of your choice. This course takes advantage of recent research in this area and focuses on helping delegates to practice communication skills.
The course is structured around several exercises and the content is presented in such way to lead to these exercises.
Being good at social intelligence is sometimes all about awareness of some key concepts such as mirroring, empathy, priming and so on. Once payment has been processed, you will receive instructions by email and will be given links to the download pages.
Simply add all three to the shopping basket and the discount will be applied automatically.
Skills Converged is a unique company that provides professionally designed fully-customisable training course materials based on the latest research in learning & development. We can also provide this training course for your staff or your organisation anywhere in the UK.
TUV America) offering an Online Communication Skills (Interpersonal) Course (leading to ExpertRating Communication Skills (Interpersonal) Skills Certification).
ExpertRating Solutions has been reviewed by TRUSTe for compliance of their strict program requirements ensuring that your information is always safe. Being good at questioning others also indirectly helps you to become better at answering them by understanding the motive behind each question type. This course contains a series of optional exercises which you can incorporate in your course. This course is also useful for managers or people new to management roles who usually need to ask lots of questions as part of their daily roles.
What are positive and negative questions and what are the implications of asking each type? What types of probing questions can you ask to better understand the other person’s needs? What is the most effective way to get as much information as possible with the smallest number of questions? How can you systematically ask a series of questions to guide a conversation towards a topic of your choice? In addition, customisable exercises can help you to tailor the course based on the strengths and weaknesses of your delegates.
We interact with others on daily basis and our communications can influence different aspects of our lives.
This course follows on from Communication Skills and aims to expand deeper into many sources of miscommunication. During this course delegates learn to manage their emotions better so that these emotions don’t leak or burst into conversations at the wrong moment.
What is the relationship between intentions and their impact and how should you respond to them? How can you use a simple formula in conversations to easily share your feelings with others? What is the “Drama Triangle” and how can it be used to improve your communication with others? This course is designed to explore several important topics in conversational communication, in more depth.
The course relies heavily on examples for teaching so delegates can easily see the problem with some conversations and then learn to improve on them. Delegates explore topics that fall under two main areas; social awareness and social facility. Through these exercises, delegates can explore various methods to deal with everyday social situations and discover what methods work best for them.
The workbook provides content for delegates to keep as reference for future so they can repeatedly go back to it to master the competencies.
It is assumed that delegates are familiar with the basics of emotional intelligence as the course explicitly focuses on Interpersonal EI Competencies. It is assumed that delegates already know EI, so this course builds on that by introducing results of new studies on human behaviour and how our brain communicates emotionally.
Since this is an advanced course, trainers are encouraged to spend more time during these exercises, engage in discussions and go through examples related to the exercises to cover key points.
Hence, the course is full of key study results which trainers can easily expand on using the references provided.


Courses are designed with attention to detail both on content and style so that you can deliver unique state-of-the-art courses to your clients and get maximum results. Download our training resources and extend your portfolio to meet market demand and deliver state-of-the-art interactive training courses.
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If you have gone through the courseware properly you should not have a problem clearing the exam. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart. We ask questions for a variety of reasons; we may want to obtain more information, show that we are following the other person, or sometimes we may want to challenge them. In this course all questions types are defined followed by examples so delegates can clearly see how they work in practice.
This is particularly applicable to manipulative questions which are also covered in this course in addition to good strategies for responding to them. The session on asking questions from a group is in particular useful for managers addressing a team or asking questions in a meeting. As such, exposure to numerous examples is the best way to learn and quickly understand what works and what doesn’t. As you go through the course you would become more familiar with your delegates’ needs which allow you to use different variations of these exercises at the end of course to address these needs. Knowing how to communicate well can have a significant impact on an individual’s success and so it pays to constantly train on it and aim to improve your performance. It provides several easy-to-use soft skills techniques that can be employed in establishing rapport with others, strengthening relationships and avoiding common conversational traps. Techniques are provided to manage difficult conversations and to avoid getting trapped in a psychological game going back and forth on certain points rather than moving forward to focus on underlying issues or concerns.
Many example conversations of poor communication are provided and delegates are encouraged to analyse them. This course can be combined with the Communication Skills course to form a two-day course or you can use this course to extend any other related course to help participants improve their skills.
In our experience, example-driven training is extremely powerful as not only it makes the content more memorable, but also reduces the dryness of certain topics which some delegates may find too overwhelming. Knowing what to do and how to communicate with others in social settings is a skill we all need to master as we go through life. Within these areas, a range of EI competencies are explored such as empathy, attention, rapport building, understanding others, influence, acting and so on. Various examples such as business meetings, interaction with colleagues, managers or even friends are explored throughout the course.
EI went main stream in the 1990s, though since then there has been significant research in social science, neuroscience and countless studies on behaviour and EI. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release. Whatever the need, knowing what to ask and how to ask is a critical skill within communication that if mastered can pay huge dividends.
Numerous real world conversations are also provided to demonstrate clearly how an exchange containing specific questions would work in practice.
Some of these exercises contain variations which allow you to customise them based on your delegates’ specific needs and background.
As a result, this course is fundamentally designed around these examples and associated exercises that would help delegates to try it out themselves. The emphasis, as with other courses from Skills Converged, is to use Accelerated Learning principles and maximise skill transfer in a given time. In particular, the course covers areas such as probing and understanding other people’s perceptions, understanding intentions and their impact, taking responsibility and avoiding blame.
This is then followed by in-depth training on why and how these conversations fail and what can be done to avoid them.
For example, you can combine this course with courses such as Listening Skills, Difficult Conversations, Assertiveness Skills, Conflict Management or others.
This approach will help you as a trainer to deliver a better and more engaging course and helps to maximise skill transfer. Some of us seem to be a lot better at this, which is perhaps to do with our upbringing or specific life experience in discovering the value of emotional intelligence.
You can use this course in combination with EI: Personal Skills to cover all of the competencies within EI. Bad questions are also explored which help the delegates to see their effect on a conversation and how these questions could change the way others look at them after asking such questions. This is subsequently followed by improved examples so delegates can see exactly how to use the techniques and what to expect of them.
Fortunately, knowing how to efficiently navigate the social scene is a learnable skill and we can all become better at it by practicing and reflecting on our behaviour.
The number of organized Festival activities we have will depend on everyone's willingness to volunteer! A Most all who attend (except for the aged, very young, or handicapped) are requested and expected to volunteer. Exercises are carefully designed to help the delegates memorise these techniques during the course and learn to apply them in real-time in realistic situations encountered in the real world.
Because Our Father's Festival is not a church, we depend on people like you to make it happen!


You have the opportunity and responsibility to lead and organize activities with maximum flexibility on your part to make the activity happen and a success.
As many know, the saints, as firstfruits, will rule as kings and priesta€™s in the Kingdom (Rev 5:10). You are given the opportunity to "doa€?a€”-to learn, practice and demonstrate talents and interpersonal leadship skills in service to othersa€”now. We will be setting up and taking down the chairs and tables several times during the Festival - both in the Dome (Pavilion) and in the classrooms. We are seeking those 1) individuals who canA work with young children, 2) a man or men who can teach and or possibly lead other men in dancing, 3) individuals who can lead group dancing during praise and worship without preset choreography and completely rely on the Holy Spirit for movements. We would like to make CDa€™s of each congregational seminar (the morning seminar) for sale.A  Do you have equipment we can use?
Responsibilities include making a place where found items can be taken to and writing an announcement to a facilitator when items are not being claimed.A Lulavim. Lots of them!A  We need an organizer to coordinate finding a free location of these plant materials and organizing the people to cut them, bringing them to the festival site, setting up a few tables for each branch, providing string to tie them together, buy lemons, (we will reimburse you) and bring two large shallow steel or plastic containersA to store them in water after the lulavs are made. Do you have a digital camera or digital movie camera to take pictures of the various speakers and activities?A  Some will be used on the Festival website and other places as the need arises. Table and chair set-up and take-down, food set-up, making tea, lemonade, and coffee, laying out the tablecloths, etc.
We need people with smiles on their face and their heart to help at the Registration Table. We need men to insure the safety and security of the camp at night; for example, fire safety if there are fire conditions (because of drought), medical emergencies, helping others set up tents (when needed), advising others of camp rules, and to facilitate the cooperation of others. If you have a shofar, any size, would upi like to participate in the blowing of the shofar at the Feast? The shofar is blown to call the congregation and start every morning service during the Feast. This may be done as a group or by individual depending on the interest shown.A Sing-a-Long. This is onea€™s opportunity to speak on a subject, whether Scriptural, craft, health, nature, outdoors, etc. The more information you give us enables us to better evaluate and choose the presentations.A Talent Show. Are you interested in showing your talent: sing, dance, tell a joke, play an instrument, do a skit, etc?
Men are needed to assist in directing people to open seats during congregational services and assisting those in need of physical or other assistance.A Web Site Design. If that still does not pencil out for youa€“do consider another festival site closer to homea€“rather than not attend at all (See Alternative Festival Sites below).
We know onea€™s desire and ability to rejoice will be enhanced when there are others to celebrate with together. A A Request and get time off from work.Many use and schedule their vacation time for the Festival. When you have learned about the Festival late in the year; however, you may have either already used your vacation, or may have to ask for it on short notice.
If you cannot attend because of time-off from work, make advance plans, now, to attend next year!
Internet services may be available from some Festival sites, and their may be fellowship opportunities with other believers in your local area who also cannot attend for whatever reason.
A 4.A  Taking children out of schoolA Student Handbook should address absences from school. A parent should be aware of the schoola€™s policy and local laws which dictate childrena€™s absence from school for religious reasons.
It probably would be wise not to call it a a€?Jewisha€™ holiday, otherwise one may have to explain why most Jewish people do not take their children out of school for these days. If you are not affiliated with any particular group, we have a 'generic' letter (courtesy of Season of Our Joy) that we'll be happy to provide explaining our position. Unlike high school and elementary school students and employees, they are paying big bucks for more intensive classroom instruction and many more hours if the curriculum is in the design field and involves extensive a€?laboratory hoursa€™a€“such as architecture.A It is best to make arrangements with your instructor as early as possible and get in-advance the assignments that will be missed.
Unfortunately, IA  found myself and others have had to take homework to the Feast to keep up. Remember this: Yes, the Festival is a time of rejoicing, but work may be done on the non-high days. When you have your Festival Planning pretty much in order, please send in your Pre-Registration form.
The number of organized Festival activities we have will depend on everyone's willingness to volunteer! Because Our Father's Festival is not a church, we depend on people like you to make it happen!
You are given the opportunity to "doa€?a€”-to learn, practice and demonstrate talents and interpersonal leadship skills in service to othersa€”now.



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