Providing practical strategies for becoming a better leader, this bestselling book includes interactive elements to help students apply leadership concepts to their own lives. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Quickly gets groups interacting and exploring some basic ideas about leadership, leadership traits and situational leadership. VAT (Value Added Tax) applies only to UK orders (and EU customers where a valid VAT number is not supplied).
Part 1 Each team receives brief details of six individuals: their photo and characteristics related to their leadership qualities. Part 2 Each team is now given six situations which they must try to match to the six leaders. It ‘s worth pointing out to the group that, today, the myriad of communication options that await us on a daily basis make it possible to overturn the traditional leadership models. Could I please congratulate you on your fantastic customer service - you are a pleasure to do business with.
This 30 minute activity is an ideal activity to demonstrate the need for teams to manage their time, be accurate and work together. A short starter activity to get teams working together, solving a problem and making decisions under time pressure.
Establish fundamental principles for building better relations with customers, service users and everyone in the organisation.


Challenges a number of myths about leaders - and it could awaken your organisation’s dormant leaders! Ideal starter activity which identifies those with leadership potential and those who understand the benefits of cooperative working. Training activities and business simulations to enrich your courses and enthuse your delegates. Sign up to the Northgate mailing list to receive latest offers, free icebreakers and our annual Catalogue.
Enabling JavaScript in your browser will allow you to experience all the features of our site. The book examines one quality of leadership per chapter, enabling students to apply concepts and skills to their leadership development. However, if you are unhappy for any reason, we operate a no-quibble returns policy on unused goods. The VAT will show in the cart summary and will be cancelled where applicable during the secure checkout process.
Assess staff competencies in four key areas - time management, teamwork, leadership and decision-making - and plan strategies for better performance. Great as a starter or icebreaker, or for use as part of a teamwork, time management or communication skills course. It providesself-assessment questionnaires, observational exercises, and reflection and action worksheetsin each chapter.


A new chapter on handling conflicthas been added to the Second Edition, giving a multi-faceted view of conflict and methods for resolving conflict in leadership situations. Focusing on developing the unique strengths of the leader, it presents an array of interactive learning tools that help readers identify their leadership preferences, reflect on leadership opportunities and experiences, and strengthen their leadership skills. Note down the time on a flipchart or board - or announce the time.After a few minutes, issue Form A which describes six ‘types’ of leader. Case studies have been added to the end of each chapter, including more global examples, and followed by questions to stimulate class discussion. Allow team a further five to ten minutes for discussion and reaching consensus on their decisions.Observe teams at work. Recognizing Your Philosophy and Style of Leadership What Is Your View of Human Behavior at Work? Styles of Leadership: Authoritarian, Democratic, and Laissez-Faire Box 3.1 Leadership on the Silver Screen What Is Your Style of Leadership? How do they work as a team, do they elect a leader or does one emerge?With the whole group, briefly discuss teams’ decisions.
What key points arise?Repeat the process with Form B which describes six leadership ‘situations’.Lead a final discussion, allowing teams to question each other on their decisions and to make (and defend) their points.



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