After purchasing the cartoon you get a download link to an image file. The resolution is enough for a good quality A4 print (1654 x 2339 pixels). Belonging to a volunteer fire department for over 15 years, I have to wonder why when we talk about teamwork, we don’t discuss the team dynamics and team leadership theory blatantly seen through the everyday actions of firemen. A group of firefighters (“a number of persons gather or classified together”) are sitting in the firehouse (Agnes, 1998). Although they share this goal, each of them will eventually get there without the help of the others, however, this is no ordinary day and not an ordinary shift.
A plane has flown into one of the twin towers and in this critical instance, this fraction of a second, they instantly become a team. The performance of this team starts with the Chief making a “mental model of the situation” by assessing the information coming in with what he sees on-scene (Northouse, 2013). As soon as the firefighters reach the scene, it is chaos as goal focusing, structuring, and facilitation decisions takes place. They start to carry their hand lines, high-rise packs, axes, haligan bars, and breathing apparatus up the seventy plus flights of stairs to reach the fire while sending the remaining occupants down the stairs behind them. New teams are forming to find the rest of the occupants and the numerous firefighters trapped inside. What this unfortunate tragedy reminds us is that teamwork is essential and leadership must monitor team effectiveness and performance in all instances. Filed Under: team Tagged With: team, team effectiveness, Team LeadershipWho is In and Who is Out?
This week’s lesson on the Leader-Member Exchange Theory (LMX) was interesting because it focused on the relationship between the leader and follower. In my opinion, in-group and out-group dynamics in any situation can be harmful any environment where people need to work together.  The criticisms of the LMX theory, mentions the “undesirable effects on the group as a whole” when there in-groups and out-groups are present (Northouse, 2013, p. I do have a discrepancy with understanding the concept of in-group and out-group as defined by Northouse (2013).  From what I understand the LMX theory views in-group members as those compatible and liked by the leader because they do more for the leader?   An out-group member, from what I understand, is viewed as a member who does what is expected of them and does not get involved with social relationships with others in the unit?    In a professional setting I find this behavior to be unethical because the perceived or real favoritism towards in-group members could create a hostile work environment, especially for out-group members.  Does the, I will scratch your back if you scratch mine, analogy apply here?  Another question, what happens if an “out-group” member is exceeding expectations and does try to socially connect with the leader and the in-group, but never is accepted by the in-group? Pietro Piumetti on Depending on the SituationPietro Piumetti on The World’s Best Militarysam6428 on Depending on the SituationPorsche A. So, servant leadership has been a very popular concept in Christian leadership circles for a long time. If you’re a scientist, you know philosophical and anecdotal evidence is hardly proof, but it was the best we had to work with… until now. Bret Simmons wrote a great post summarizing the results of a study published in the Journal of Applied Psychology based on the evaluation of 191 financial services teams. While both were shown to significantly affect team performance, the size of the effect of team psychological safety was almost double the size of the effect of team potency. Do you take a servant leadership approach to leadership, viewing your role as a leader to serve the team rather than lord over it?


It’s strangely satisfying when you see research supporting something you have known to be true for years. Rubicon Learning Systems has developed this leadership model where 13 competencies are grouped under three leadership clusters namely Personal Effectiveness, Interpersonal Effectiveness and Business Effectiveness.
Communicating Effectively:- Effectively communicating with empathy and appropriate to the context.
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Department Of Human Resource Development, Faculty of Educational Studies, University Putra Malaysia. The effective leaders are leaders that directly suggests competent and committed employees. Thus, businesses need skilled, competent and committed employees as an effective team member to succeed. 3) To examine the relationship between leadership styles and employee commitment to the organization. Transformational leadership style concentrates on the development of followers as well as their needs. Firefighters all over the world have been implementing team structure and leadership into every aspect of their profession and on every incident they are called.
The goal, to get the truck out and get to the fire as soon as possible with the manpower of experience and training to get the people out of the building and get the fire under control.
He must foresee the problems that will arise for the team (floors too high for the tower and ladder trucks to reach), the environmental constraints that define the context of the situation (an airplane full of fuel struck the building and there is a great deal of fire and smoke), and find all possible solutions to aid the team with organizational and environmental resources (climb the stairs with hose lines and utilize helicopters for rescue if possible). Within seconds, the firemen start working as a well-oiled machine toward reaching their mutual goals of live safety and the protection of property (putting the fire out).Since firefighters do not always work on every incident with the same firemen (varying battalions, engine companies (pipe men), truck companies (truckies), rescue companies, etc… as they respond depending on the location and severity of the incident), they progress through four stages of development. Albeit this was the worst case event that could ever happen within humanity and for the fire service, teamwork is not only the first avenue of defense for the proper functioning of the fire service, but it is what creates the ‘brotherhood’ among firemen that not only gives them the courage to run into a burning building when sane people are running out, but why firemen risk their lives for each other and for people whom they don’t even know. He said, “Whoever wants to become great among you must be your servant, and whoever wants to be first must be slave of all.
And it’s been making major inroads into corporate leadership circles in recent years as well, thanks to the work of Robert Greenleaf, Ken Blanchard, Stephen Covey and others.
This is important to note because it was servant leadership that produced an affect-based trust in followers, and that type of trust in the leader allowed teams to reach the highest levels of performance. I find the results fascinating and it certainly inspires me to continue following Jesus example of servant leadership.
And Jesus modeled it firsthand serving as an example for us, that though hard, it can be done through his grace. I have a new entry about how God is preparing me for service through the trials that he gave me.


From the vehicle accident to the major terrorist attack, they seem to perfect their integration of goals, skills, and leadership within seconds of their arrival. The tones go off loudly on the overhead speaker, there is a structure fire in the city and someone needs their help immediately. This team (“to join in cooperative activity”) cannot function as an individual (Agnes, 1998). He must continue to monitor the team and provide intervention (task or relational aid) interiorly within the group functions or exteriorly from resources available outside the team. This occurs immediately and rapidly for the firemen in relation to other teams primarily due to the extreme emergency nature of the situation.
Should the Chief have monitored the events and foreseen that the building was going to collapse – intervening into the firefighter’s task and gotten them out of there? Teamwork is much greater than efficiency and productivity for the fireman – teamwork is about each other and it is essential for their survival. The job was a temporary way to make money, while focusing on my education and raising my son. One thing I do note is that no one has ever suggested that servant leadership is easy, at least we have a great example to follow and a little research to show that it’s effective!!
We could learn a great deal about the efficiency of teamwork if we just delve deeper into the professional lives of career and volunteer firemen. Although one man can get the truck out, one cannot solely save the people and one cannot solely put the fire out.
This completely being done as the group moves through 4 stages of team development that occur on every single incident they face. They first go through forming – finding out about the abilities of the others (find out if he is a truckie or a pipe man), through storming – decide the best course of action for their team (climb the stairs?), to norming – a team leader develops and takes the initiative to start the task (takes the first step), to finally progress through the stage of performing – the team starts to perform their duty (PSU, 2013).
168).  In contrast, members belonging to an in-group receive more attention and benefits from the leader, establishing high-quality leader-member relationships (Northouse, 2013). Jesus went so far as to demonstrate the concept by washing his disciple’s feet, a chore reserved for servants. They immediately start to interact in the setting of the goals, roles, and functions of the team long before the truck ever leaves the station.
One could argue either of the two schools of ‘Monday-night-quarterbacking’ that occurred after the event.
The building was designed not to collapse but the fuel from the plane was too hot and lasted too long to prevent the collapse.



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