Victoria Darragh is an award winning Executive Assistant with over 10 years' experience working in the public, not-for-profit and corporate sectors. A Fellow member of the Association of Personal Assistants as well as a member of the Institute of Professional Administrators, EUMA and the Global PA Network, Victoria regularly presents at conferences and companies across the UK and Ireland, Europe and internationally.
Victoria recently won an award at the Mayfair PA Awards for 'Outstanding Contribution to the PA Profession' and has a wealth of experience in creating internal and external PA networks and  working with top companies in the UK helping them to achieve this.
Victoria is extremely passionate about the role of the PA and actively encourages it as a truly fantastic career choice. Lucy Brazier is CEO of Marcham Publishing, specialist publishers of Executive Secretary and The VA Magazine - global training magazines dedicated to the professional development needs of senior and aspiring administrative professionals. As editor of the magazines, Lucy works with some of the best trainers of Executive Assistants in the world to deliver the most up to date and current training in the market. Lucy runs a LinkedIn group for assistants which currently has over 11,500 international members who share information, network and learn. A sought after trainer in her own right, Lucy regularly speaks at and chairs conferences & webinars all over the world.
She collaborates with trainers including Susie Barron-Stubley, Sue France, Julie Perrine, Melba Duncan, Dewoun Hayes, Eth Lloyd, Dr. Outside of work Nicky enjoys all aspects of the Barcelona sunshine but when it gets slightly too hot you can find her at the cinema or in the shops.
She has worked as a Legal PA for the past 15 years in a variety of Entertainment companies including Sony Music (PA to Director of Business Affairs), MTV Networks Europe (PA to SVP Business Affairs) and the BBC (PA to Head of Independent Drama).
Alison took a year-long career sabbatical in 2006 to live and work in Oslo, Norway as an English teacher and in her spare time is writing her first novel. Katie’s role working for Jacqueline is quite extensive and has grown in recent years to include people management, business project management and also the leadership of the (small but mighty!) Ann Summers internal PA network. Laura began her career in marketing, and was lucky enough to work on a number of Britain's best loved brands, including Wall's Ice Cream, Flora margarine and everyone's favourite spicy snack- Peperami! Her active involvement on a range of company-wide initiatives earned her the promotion of EA to the CEO. Having worked in various administrative roles for 11 years and being raised in a family run guest house, Sherien brings a wealth of knowledge and adaptable skills to the PA role. Sherien is an award winning PA whose achievements include being awarded PA Newcomer of the Year. Allan has built a network of very talented and successful partnerships across Europe, along with running his own consulting & coaching business in the last 10 years, with Innermetrix being at the forefront of this Journey. A dynamic Training & Development Consulting specialist with extensive Management experience working with leading bluechip Companies. Ability to communicate effectively at all levels of an organisation has been pivotal to success. Gilly gained practical management experience in finance, sales, marketing and training in a variety of roles at Midland Bank, Mars Confectionery and Kettle Foods. A lively, approachable and impactful presentation style makes Gilly a popular and sought after speaker. Mel Sherwood is a pitch and presentation specialist who prepares ambitious entrepreneurs and business professionals to take centre stage, embrace the spotlight and present with more confidence, credibility and conviction. Few people understand the importance of looking after high-profile figures than Joan Serafini.
Margaret Burgess was born and bred in Ayrshire and has lived in the Cunninghame South constituency for 40 years.
Philip joined Homes for Scotland in April 2012, assuming direct responsibility for managing the Executive Team, delivering business strategy and meeting the wide-ranging needs of member companies. With a career spanning over 25 years, Philip is well placed to deal with the significant challenges facing the home building industry as it strives to recover from the economic downturn. In addition to addressing these and the myriad of other issues impacting the industry, Philip has a strong customer focus having most recently been involved in the development of specialist research and feedback tools to provide builders with vital buyer insight through his own consultancy.
Susan Torrance is Chief Executive of the Highland Housing Alliance the company which project managed the build of the Expo in Inverness in 2010.
Previously she has worked for Tullochs heading up their affordable housing division, been Managing Director of Albyn Housing Society Ltd and in the late 80’s, worked for the Housing Corporation in London. Dr Mohammed Salah-Eldin Imbabi, BSc (Honours), MSc, PhD is a scientist, professional engineer and innovator in the diverse fields of civil engineering, low energy building engineering, energy efficiency and renewable energy.
Ian Williams is Chairman of Campbell Dallas LLP, head of renewables, a member of the firm’s tax consultancy group and corporate finance group. Steven Tolson is a chartered surveyor specialising in property development, regeneration and valuation.
His specific interest lies in the value, benefit and delivery of good urban design and sustainable places. Elizabeth Leighton is a Senior Policy Officer with WWF Scotland, responsible for WWF’s work on climate change and energy efficiency. Born in 1972, Danny Alexander grew up in the Highlands and Islands and went to Lochaber High School in Fort William.
In 2003 he was appointed the Head of Communications for the recently formed Cairngorms National Park Authority before becoming an MP for the newly created seat of Inverness, Nairn and Badenoch & Strathspey in the 2005 election.
Danny joined the shadow Work and Pensions Team in 2005 and in July 2007 was appointed Shadow Secretary of State for Work and Pensions, holding the post until June 2008. He played a key role in the negotiating team and in the drawing up of the coalition document for the new Government. Brian Sloan has a background in financial services, hospitality and retail, and he was for over a year Chairman of Age Scotland Enterprises, the Charity’s social enterprise arm. Previously Brian was involved in strategic business development for Young Enterprise Scotland, charged with leading the promotion and expansion of enterprise into mainstream education. Brian is married with four children, active both as a participant (golf and squash) and a spectator in a variety of sports and in early 2011 was appointed by the Scottish Government as a member of the Edinburgh Children's Panel.
Recent and current research at the Institute on ageing and work has included a systematic review of the health, safety and health promotion needs of older workers and on-going work is adding to this evidence base in an EU funded project called e-capacit8.
After many years providing strategic management consultancy services within the Public and Private Sectors, although nominally retired, Bryan has continued to accept a number of strategic commissions across the Health & Social Care domain. Added to this he continues to be deeply immersed in international standards development with ISO, CEN and BSI, and is currently part of an international Strategy Group working on Ambient Assisted Living for the Elderly and those with Long Term Conditions.
Typical activities have been aimed at countering latent and low-level Mental Health problems at source in the context of the IAPT Cognitive Behavioural Therapy programme via the development of enhanced inter-disciplinary cross-agency community Well-Being services. For five years Tommy was a full-time carer for his late mother Joan who had Vascular Dementia and in 2011 undertook a walk around Scotland’s towns and cities to collect hundreds of life story letters detailing the experiences of individuals caring for a loved one living dementia. Prior to joining PSYBT Brenda was employed by Scottish Enterprise, (SE) Scotland’s economic development body.
She subsequently was project manager with the SE Financial Services Team responsible for the design, development and delivery of a strategy for the sector in Scotland with a focus on skills development. Before joining SE Brenda was engaged in medical and scientific research with both the NHS and in the private sector. As independent financial advisors in the UK, with a high level of customer service, IMC have access to a full range of financial products, but their old website just didn't reflect it!
IMC's previous website was outdated and didn't reflect their level of service and expertise - we had to design and build a user-friendly site that reflects the IMC brand and promotes the business.
We provided IMC with a holistic website design and build solution to bring the quality of their website in line with the quality of service IMC's clients receive face-to-face. Each of the above services were vital to create the IMC website, but what about after the website has gone live? IMC said that feedback since launch has been 'amazing' - this is down to a host of reasons: a great looking site which is user-friendly, an easy-to-use CMS and high-quality, ongoing support from the team here at Formoda! We provided IMC with a modern, responsive website which customers find 'easy to navigate and quite intuitive'. The site runs on our bespoke CMS, which IMC described as 'simply great - it couldn't get any easier' to use.
As with all of our clients, we continue to provide IMC with ongoing support with any bugs or amends they wish to make.
While continuing to service our existing client accounts, we've also taken on some fantastic new accounts with exciting projects both on and offline.
Of course, we couldn't do all of this without our incredible team, which has grown in strength over the past 12 months. We'd like extend a huge thank you to all our clients for your continued support - we wouldn't be here without you and will be fondly thinking of you all when popping the champagne and cutting the cake a little later today.
Tasked with redesigning their wedding brochure, the driving force behind this was a desire to evolve the brand experience to offer a more truthful and accurate representation of Penton Park's unique offering. Converting initial enquiries to viewings, with the intention of ultimately, increasing wedding venue bookings.
Ensuring couples understood the brand, ethos and wedding offering ahead of viewing the estate. In addition, we ensured the brochure detailed key information, clearly answering clients' questions, and displayed easy to understand costings, leaving no surprises to deter them from committing to a date.
Essentially, we repositioned their offering so that Penton Park's visual identity was more in line with that of other prestige competitors. Since Penton Park started using their new brochure, they have seen a significant increase in bookings. Furthermore, an absolute testament to the brochure is that Penton Park recently received a booking from an international couple.
For Penton Park, not only are they seeing an increase in bookings, but they are also saving time and money. As a full service creative agency, we can help take your business forward with beautifully designed, visually consistent promotional material to suit your marketing strategy - online & offline. When considering a new website, performance might not be at the top of your list of 'must haves'. Web performance optimisation is the act of streamlining your website to increase your site's speed. According to research, a 1 second delay in page load time equals 11% fewer views and a 7% loss in conversions. With the average (unfocused) attention span of humans dropping to 8.25 seconds from 12 seconds over 15 years, it's had a significant effect on our patience. Getting your users on your site more frequently and getting them to stay for longer will ultimately have an effect on your site's conversion rate, allowing you to get the most out of your ecommerce platform, increase subscribers, propagate brand awareness and more. Google and other search engines look at site and social statistics to determine whether your site is the right fit for a searcher's query.
At Formoda we thoroughly optimise code and content to get your website to your users as quickly as possible.
At Formoda we recommend hosting your website in the country where the majority of your visitors will be from. When you have a particularly high traffic website, are hosting many files, or have a global audience we can integrate Amazon Web Services (AWS) technologies. Darren Heath, world-renowned F1 Photographer, approached us to build a website to showcase his photos. Caching is simply the process of storing data that has already been generated once so that it is quicker to retrieve the next time it's requested.
For appropriate client-side caching, pages and data sent from the web server need to be sent with a correctly configured cache-control header.
Reducing the amount of images your website uses and their quality can provide quick improvements to your site's speed. All images contain metadata such as which device took the photo, when it was created and other unnecessary image data that isn't used when the image is used on a website. If we have piqued your interest on why performance is important and you're concerned your existing site might not be fast enough, why not contact us for a FREE site speed audit to determine where the slowdown is? Formoda is a brand-focused, full service design and communications agency based on the banks of the Dart in Totnes, Devon.
We're now looking for a talented, enthusiastic Graphic Designer with agency experience to work on a wide range of projects, both print and digital.
Our office will be closed over the Christmas period from 5pm, 23rd December and re-opening 4th January. Colehouse Farm offer luxurious, spacious and award-winning holiday cottages set in 56 acres of farmland in the heart of Devon. A high bounce rate on the homepage, with the majority of users not navigating past the homepage.
Since launching the home page design refresh, there has been an increase in booking figures for these holiday cottages. Colehouse Farm saw a 59% increase in sessions on the website, as well as a 74% increase in page views only four months after the design refresh went live.
We also found that people were staying on the homepage for longer - 45% more time compared to the previous period. A healthy budget helps you to go down the gift route - make sure it's right for your target audience and try to make sure it's something functional. Chocolate, booze and biscuits are always nice, but a branded mug warmer or diary will be on their desk for the next year.
Saying that, if you're thanking an entire team, but don't want to blow the bank, a hamper will really make their day. And we know it's a lovely gesture, but we'd suggest leaving it to your Great Aunt Agnes to send goats and chickens to Africa on your behalf. The trick with Christmas marketing is to get in there early, no matter what you're selling.
We can provide you with a holistic marketing solution, making use of all of the channels you use to get in touch with your customers. We're now looking for a talented, enthusiastic Junior Graphic Designer with agency experience to work on a wide range of projects, both print and digital. Google is just the latest of several 'big' names that have refreshed their visual identities for the 21st century. The definition of a logo is "a graphic representation or symbol of a company name, trademark, abbreviation, etc., often uniquely designed for ready recognition".
Google's globally recognised logo was given a face-lift to create a more contemporary look: For the first time in the company's history, the logo has changed from a traditional serif typeface to a sans serif one. Let's take Coca-Cola as an example: They have managed to establish one of the most recognisable identities across the globe, meaning you know the brand without the logo in sight. Going back to Google, we can also see changes to other parts of their identity during the redesign process. So, a great identity is essential to any business: without it, companies would struggle to be recognised and remembered - the key to creating a successful company. Having a strong brand foundation is crucial to a successful business and it's important to ensure the right messages are sent out your customers.
So there you have it: each element of a brand's overall identity explained in bite sized chunks.
Last weekend, our Ops Director Toni joined 1,300 colour-crazy people in running (as well as dancing and walking) 5k in support of local charity Rowcroft Hospice. Toni says "This wasn't just my first 5k, it was also my first Colour Rush, which made for an unforgettable day.
Overall, more than £70,000 has been raised for the hospice, which will help to support adults with life-limiting illnesses and their families in South Devon.
There's still time to donate and, in doing so, support Rowcroft Hospice's vital work of providing care and support for the patients.
Formoda is a strategic, integrated full service design and communications agency based on the banks of the Dart in Totnes. We currently have an exciting opportunity for an Online Marketing Manager to join our team based at our head office in Totnes. You will have a diverse and varied set of responsibilities - from developing online marketing strategy and managing social media platforms, to developing content and strategy, managing the integration of wider online marketing activity, working closely with colleagues across all other departments to ensure joined up activity and excellent creativity, as well as keeping a close handle on campaign performance. It should go without saying that you have a passion for the digital world and keep a keen eye on all the latest trends, developments and thinking within the space, always looking at how you can make these work for your clients. If you feel you are the type of person who can fit into our busy working environment and would love to help us grow our Online Marketing offering, then we would love to hear from you! The Colour Rush is an annual fundraising event in support of local charity Rowcroft Hospice, which serves the people of South Devon by providing specialist care to patients with progressive, life limiting illnesses. With 2 tonnes of paint (including NEON), Paignton seafront is set to be engulfed in a super bright cloud of rainbow madness on Saturday 12th September. Rowcroft Hospice is hoping to reach an all-time high in Colour Rush funds with a target of £85,000.
If you would like to sponsor Toni on her multicoloured escapade (and support Rowcroft Hospice's vital work of providing care and support for adults living with life-limiting illnesses in South Devon), please give generously. Wikipedia defines e-commerce as the "trading in products or services using computer networks, such as the Internet". So as you can see, this multi billion-dollar industry is already fast becoming one of the most important ways for a company to sell their products or services to an international market. But we're not just going to dazzle you with fascinating facts on the history of e-commerce, the real purpose of this article is to introduce you to the latest trends in the industry, so you can make sure your site caters for new movements and technology. In 2014, market-leaders such as Apple and Samsung introduced phones that were bigger than they have ever been before and this trend has carried through to 2015. With that in mind, you may not be surprised to learn that experts predict a huge rise in people making purchases on their phones - as long as the user experience is easier than ever! When apps first came about, companies went crazy and it seemed like every business you could think of was launching a mobile app. Many high street retailers have recently re-launched enhanced versions of their original apps, which are doing much better this time around.
It is expected to be revolutionary for e-commerce because you can use it to pay within apps with one touch of a button, ensuring it's a fuss-free way to make purchases (Apple, 2015). It's becoming more evident in recent years that online stores are beginning to use video marketing to encourage customers to make purchases. Often if a customer is searching Google for a product of service, any company that has a video embedded on their website will rank highest on the search results.
Companies such as Ted Baker and Karen Millen have taken this one step further by introducing virtual stores, which give customers across the globe the true shopping experience, by allowing them to browse and navigate around their stores.
The recently funded start-up Trillenium are taking this to the Oculus Rift virtual reality platform that Facebook bought for $2bn, which means you'll soon be able to 'virtually' wander around a shopping centre, socially with your friends. If you're looking for inspiration for your online shop, we'd love to chat through some ideas! Formoda is a strategic, integrated design & digital agency delivering impact through effective creative. We currently have an exciting opportunity for an Account Executive to join our Account Management Team based at our head office in Totnes.
You should be a university graduate with a background in business, marketing or management.
You will need to be able to advise clients on strategy, develop and plan integrated campaigns and practically manage the account and deliverables with the production teams' support.
Your performance will be evaluated based on your ability to deliver work on time and to budget, create good relationships with your clients as well as up sell to your clients. If you feel you are the type of person who can fit into our busy working environment then we would love to hear from you! Nowadays, more and more people are using their mobile devices to go online - Internet searches, browsing social media channels, checking emails, booking holidays, reading the news and doing online shopping (even ordering the weekly shop!) are now carried out across a multitude of devices. Historically, people would use their desktop computers to perform these tasks but online behaviour is changing - and so it's vital that websites keep up with this fundamental shift!
In the past, you might have had one website for desktop users, and another one specifically for mobile users.
Google rolled out its 'mobile-friendly' update back in April, and now boosts the rank of responsive sites within mobile search results.
The most important piece of information to take away from this update is that Google recognised (and acted upon) the huge increase in mobile usage. Aside from the search benefits, a responsive website will help to increase conversion rates. Another great thing about making your website responsive is that you can control where the conversion elements are placed on both mobile and tablet devices. In addition to this, user experience can be crafted to each device, ensuring that individuals feel considered.


The number of devices, platforms and browsers that need to work in harmony with your site grows every day and it's essential that your website is able to keep up with these changes. At Formoda, we can work with you to create a responsive website solution that not only fits your business' needs but also ensures you're staying ahead of the competition. Over this past year, we have been incredibly busy servicing both existing and new clients alike; we've launched some fantastic projects and have lots more exciting work in the pipeline. By strengthening our service offering we're able to continue doing an excellent job for each and every one of our clients. For now, we'd like to thank each and every one of our clients for your continued support - without you, we wouldn't be where we are today! Our new office is bigger than the previous one in The Byre providing more space and allowing us to grow our business further. We can't wait to show off our new premises - just give us a few more weeks to put on the finishing touches! It's that time of the year again - Christmas songs are blasting from the radio, the smell of mince pies is everywhere and present shopping is looming. As we're getting into the festive spirit, we just wanted to give all of you the heads up on our Opening & Closing dates & times over the holiday season. In addition, Formoda will be closed on the afternoon of Friday, 5th December so we can enjoy a well-earned Christmas party.
As the largest owner and operator of commercial bamboo plantations outside of China, EcoPlanet Bamboo is leading the industrialisation of bamboo.
Formoda has been working with EcoPlanet Bamboo for a number of years and we were excited when they asked us to re-design and develop their website in order to better display the company's position as global leaders in the development of sustainable bamboo as a raw resource.
The new site needed to be high-impact and engaging, drawing users in and clearly showing the scope of EPB's operations whilst of course always remaining on brand. Full-screen video on the home page, which is a striking visual display of what EPB are all about. The new EcoPlanet Bamboo website is fully responsive, meaning the content reshapes to provide optimal user experience (easy reading and navigating with minimium need to 'pinch-and-zoom') across a wide range of devices and screen sizes. We've received lots of positive feedback on the new EcoPlanet Bamboo siteClick here to check it out - we'd love to hear your thoughts! Naked Faun is a brand new jewellery company that specialises in providing jewels and treasures sourced from different cultures around the globe.
We have since worked with Naked Faun on a range of marketing material, including sleek business cards (with a spot UV finish), luxury packaging (with embossed and silver metallic foil finish), and a template for regular email updates and promotions. Jazmin Page - is the latest member to join our Graphic Design team after graduating from Plymouth University in 2014 with a BA (Hons) in Graphic Communication with Typography.
Formoda are urgently seeking a middle-weight PHP developer to join our growing team in South Devon. You'll need to have drive, ambition and at least 2 years agency experience, understanding commercial demands and working well under tight deadlines.
We are looking for enthusiasm and attention to detail, someone who is keeping pace with current technical trends and can help us to push the limits for our clients.
Formoda are a strategic, integrated design and digital agency delivering impact through effective creative. It was with slightly more bravado and enthusiasm than actual fitness that David, our Creative Director, entered his first cycling sportive on Sunday, 22nd June.
The Dartmoor Classic is now bigger than ever with 3000 entrants and the (medium length) 67 mile course over some of Dartmoor's iconic hills, marks it as a firm favourite amongst the nations cyclists. A gentle, rolling first few miles are soon forgotten as the climb to Haytor begins only to be followed by hill, upon hill, upon hill.
Last Saturday (21st June), our Technical Director Rich was part of a successful Guinness World Record attempt right here in Devon. Organised by Skydive UK at Dunkeswell Airfield near Honiton, 279 participants took to the skies, the majority jumping for their chosen charity.
Rich is hoping to repeat the jump one day, to support Tamba (Twins & Multiple Birth Association), a charity close to his heart as the Dad of twins. We are seeking a person who has great computer skills, an extremely enthusiastic nature, an obsessive attention to detail and wants to grow with us as we continue to expand.
You'll be looking after our office, staff and client support so multi-tasking and organisational skills are a must. Taking care of our office and team will mean that you'll be dealing with a broad range of tasks such as telephone calls, general administration, HR, hospitality for clients, managing office supplies, digitising our filing system and so much more.
Within your role, you would need have a strong customer service approach as you will be handling domain names, hosting, basic technical issues and general support for our website customers. We can offer you a competitive salary, friendly office environment including office social events, regular friendly reviews along with opportunity for progression. So, if you are dynamic, ambitious, outgoing, organised and if you have excellent administrative and interpersonal skills then this could be the position for you. QI Properties Asset Management (QIPAM) is a UK based investment company that provides clients with quality residential stock throughout the UK. As part of an ongoing relationship with QIPAM, Formoda recently designed an informative sales brochure to promote their Quantum Property Bond. We began by reviewing their draft content and then re-worked it into sales-driven information, which was visually presented in the brochure. The brochure has been well received by both QIPAM and its clients, thanks to its high-quality, superior design.
Over the past year, we have been working closely with Boyce Brixham to update the firm's branded material and establish visual brand consistency across all of their marketing collateral - both online and offline. As part of this process, we were asked to re-design their website as their previous online presence was visibly dated and neither showcased their properties in the best possible light, nor accurately conveyed their range of skills. The new website design is very modern with large wide-screen images on the Home Page to set a very Brixham feel. The all important property search pages include Grid, List & Map result views and the ability to refine the search results with advanced filtering options.
Overall, the website design is clean with a clear user experience and local imagery; all of this helps to quickly establish Boyce Brixham as Estate Agents with local and professional experience and knowledge. The website was built using the Homeflow platform, which provides website infrastructure and CMS for estate agents. Since launching, the new Boyce Brixham website has generated a lot of positive comments from clients, staff and locals. Castle Keep LLC is a bond investment company that specialises in promoting US property-based investments.
We wanted to create a visually impactful document, with simple but effective graphics, and clearly displayed information.
Bearing this in mind, our team of designers used striking imagery of the US property market to draw people in, and created clear and easy to read graphs to get the key information across.
With access to the most forward thinking, passionate and knowledgeable trainers in the world as well as personally meeting and speaking to literally thousands of PAs over the last two years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day to day basis are second to none. She also launched adminchat in January last year – a weekly free training session presented on Twitter and hosted by a different world class trainer every week. This year alone she will have delivered training in the US, Canada, South Africa, Moscow, Milan and of course the UK.
Monica Seeley, Marsha Egan and Bonnie Low Kramen as well as organisations including Pitman, OfficeTeam & Hays. Lucy has previously worked as a Publishing Director for Wilmington PLC, and has managed a team based in Singapore, New York, Germany & London responsible for 13 magazines, 12 international conferences, awards, trade show attendance and marketing for EMAP. Nicky blogs about her experiences and knowledge which has grown over the last decade working her way up from a Junior Administrator through to an Executive Assistant and Marketing Manager at a global events company. Aspects of her PA roles have included drafting record deals for world-famous bands and working on the annual MTV Europe Music Awards.
Within three months she had been promoted to PA to the Chairman, CEO and CFO, and in addition to her PA duties was appointed to a number of projects and forums. As the most senior assistant in her company, Laura now manages her own assistant and works to expand and promote the roles of other PAs within ELEXON. Since winning she has really enjoyed presenting to PAs at numerous conferences and events in both the UK and internationally. Sherien currently works as a PA to four directors, the Chief Executive and provides secretariat support to the Board of Trustees of a charity organisation. This has brought with it a vast amount of opportunities which she has taken full advantage of, networking and encouraging Scotland based PA’s to go for awards, connect with each other and share ideas. Certified Professional Behaviour Analyst, Professional Values analyst Attribute Index Analyst. With a strong business background and interpersonal skills, Gilly is an enthusiastic and knowledgeable trainer and developer of people.
With speeches full of helpful tips and practical suggestions that audiences love for their immediate benefits, Gilly’s approach is enjoyable, frank and very memorable. She is a multi-award winning speaker, trainer and coach and the founder of Grow Your Potential, which specialises in supporting individuals and organisations to design and deliver winning pitches and presentations. The first was providing technical support for physiology and neurosciences departments in further and higher education, across Edinburgh. For the first time in their history, Assistants are starting to get the recognition that they deserve as strategic business partners and not just as a support mechanism.
She was previously employed as the manager of East Ayrshire Citizens Advice Bureau, she is also an elected board member of the national charity, Citizens Advice Scotland. These include driving higher loan to value ratio lending back into the mortgage mainstream for those who can sustainably afford such products, gaining public and political understanding on and support for alternative and more effective and cost-efficient ways of achieving low carbon targets, and ensuring that local authorities deliver an effective land supply. Prior to this he enjoyed ten years as UK Marketing Director with a major national home builder. The company currently undertakes landbanking and housebuilding for the intermediate market, and has delivered some of the first National Housing Trust homes in Scotland. She has been a supporter of Homes for Scotland and a strong voice for house building in Scotland since its foundation.
Major sponsors of Dr Imbabi’s research include the Engineering and Physical Sciences Research Council (EPSRC), Scottish Executive and the Carbon Trust. He is a Director of Ogilvie Group Developments and RICS Scotland, a visiting lecturer at a number of Scottish Universities and a chapter author of Urban Design in the Real Estate Development Process.
As a former senior BBC correspondent he understands the importance of balance and neutrality. He became the Charity’s Interim Chief Executive in July 2012 and was appointed Chief Executive in January 2013. His financial experience included over a year as Head of Business Development with Capital Credit Union, Britain’s fifth largest not-for-profit cooperative. This is closely linked with developing Compunetics as a new inter-disciplinary research topic based within the School of Electronics and Computer Science, but also closely involving Applied Psychology and Management  sciences within the University of Westminster. In the latter context he is guiding strategic development of the Dementia Action Alliance, having previously fulfilled a similar role for the Thalidomide Trust. As a result he has gained exceptionally wide range of expertise dealing with strategic and operational issues across the complete spectrum of Community, Primary, Secondary, Tertiary, Care service commissioning and provision, spanning Physiological, Mental and Social problems.
Her role is to raise awareness of PRIME and what they offer to support self-employment for the over 50’s, to establish and develop partnerships with other organisations who share their interest in enterprise and to secure funding to support activities in Scotland. Her main area of responsibility was to secure funding from Trusts and Foundations to support a variety of programmes. This provided her with a varied career, initially in the field of securing foreign direct investment for Scotland, including a period working in the US. This strategy was devised in collaboration with industry partners, Scottish government, academia and the professional financial bodies in Scotland. She leads on all flagship programme developments and particularly our work with young people. He was a member of the Communities Committee dealing with housing, planning, charity law, and social issues, and more recently Convenor of Parliament’s Transport, Infrastructure and Climate Change Committee. As things stand, more than half the over 60 population are involved in some sort of formal and structured voluntary work; over half of the population believes that this is part of what they should aspire to in later life, and a third are willing to take part in informal volunteering. So IMC asked us to create a responsive and modern website, which reflects their experience and professionalism while also providing a detailed introduction to all of their services.
We also set IMC up with Webmaster Tools and Google Analytics, so they can effectively analyse their website traffic and usage data to measure return on investment (ROI) and make intelligent marketing and business decisions. They have a great team that make things happen, and they are always so professional and supportive. As Easter approaches, we're once again reminded that our company has grown another year older - and is now only a year away from double-digits!
We've been contending with innovative business ideas, technical challenges, tight (!) deadlines, high-end print specifications, brand developments and more' and we've loved (almost) every minute of it!
Our Client Services team is bigger than ever before to make sure we continue to provide a consistently high level of service while our company grows.
Before you think it was all just a big joke, we do in fact have some BIG news in the pipeline over the coming 12 months. By doing this, Penton Park hoped to engage and educate couples to the point that they were 90% committed before booking a viewing. In order to design a brochure that really worked hard, it was vital to understand the major driving forces behind Penton Park. We simplified their brand message, and evolved this to create a more high-end, luxury and visual product.
They directly attribute this to the new brochure, and are finding that the couples who choose to view the house are already completely sold on the venue. On the back of receiving the brochure, they booked a flight to visit the house, pencilled in a date, and confirmed their booking the day they visited. All of their booked viewings are with couples who really understand their brand, ethos and offering.
Creative flair and engaging content are vital of course but did you know that a slow website is likely to cost you in lost revenue, reduced user engagement and lower search engine rankings?
Read on to discover what impact this can have on site usability and conversion rates and gain insight on what can be done to improve it. Website performance is even more important on mobile devices - users who are on the go expect the same level of responsiveness with 71 percent of users expecting sites to load on smartphones just as fast as they load on desktop computers.
An alarming 88% of online consumers are less likely to return to a site after a bad experience, making it even more important to ensure your visitors have the best user experience possible. The knock-on effect from providing a better user experience means that your site will undoubtedly rank higher. Having the website hosted on a server closer to your visitors will significantly reduce the TTFB. AWS provides a comprehensive range of capabilities, from file storage to virtual servers and because the same technologies are used to power Amazon's range of global e-commerce sites, you can be sure they are robust, reliable and well supported. As his website attracts tens of thousands of visits per month from 180+ countries, he needed a scalable solution for the storage and delivery of his high-resolution photography. With CloudFront, your content (be it images, videos, files) is replicated across many servers around the world.
If your site has a large amount of data to search we recommend using a dedicated search service such as Algolia. This involves storing a pre-generated version of the page and serving that to all website visitors to help significantly reduce the time the page takes to load. This simply means storing website data on your computer so next the time you visit it, everything loads much faster. One of the most important values here is 'max-age' which controls how long the resource remains stored on your device.
However, images take up 64% of the average web page so it's important to keep the right balance between having sharp imagery and the impact it could have on your website's performance.
A sprite image consists of all your icons placed side by side in a single file, we then tell the browser which section of that file to use to display the correct icon. Running all your images through an optimiser or compressor (such as ImageOptim) helps strip out all that redundant data reducing file size significantly. All data that's served by our web servers is configured to be compressed using a technology called Gzip. We will put together a comprehensive report that scores your site on the factors discussed above and provide advice on how you can improve your site's performance and conversion rates.
Established in 2007, we've rapidly built a reputation for effective creativity and delivering results.
As Christmas fast approaches, we just wanted to give you the heads up on our opening and closing times during the holidays. We'll be periodically checking our email accounts during the holidays, so if there is anything important it won't be missed. The team will be enjoying a well-deserved Christmas party - mulled wine and festive songs at the ready! Before you know, it's the end of November and you haven't even thought about the Christmas marketing for your business yet.
Most retailers make more than half of their sales in the 3 months before Christmas and sales in-store fell by 2.1% in the UK last year - everyone is going online to shop.
In fact, the UK spends the most money in Europe during the festive season, 59.2% of which is on gifts. Logos come in all shapes, colours and sizes; from typographic marks to symbols and everything that falls in-between. Up until that point, the logo hadn't really changed since 1999; some small changes were made back in 2013 but these were very subtle. Rather than going for a drastic change, the company recently made a change to their word-mark, again, to freshen it up.
The brief for Eric Olson, the creator of the Klavika font (the original Facebook typeface) was to create a new customised word mark that had a friendlier look but was still identifiable as Facebook. The colour scheme has been slightly revised to "maintain saturation and pop", while new elements like their website icon, an upper case 'G' that uses all 4 'Google' colours, and the Google dots have all been introduced.
People often think that a brand is made up of a few simple elements like a logo and a website; but there is a lot more to it than that. For example, a Coca-Cole Executive once said "If Coca-Cola were to lose all of its production-related assets in a disaster, the company would survive. Of course, this is our opinion and others' might differ but we hope that this has given you an interesting insight into the world of branding. We have an extremely exciting opportunity to play a pivotal role in developing and driving innovative online marketing strategies for our exciting portfolio of clients. Working across industries from prestige property to sports photography, we offer everything from web design through to social media, strategic marketing campaigns and print design. The ideal person will have experience creating online marketing campaigns for a variety of brands and have a strong understanding of Google analytics and community management. There's a huge amount to get stuck into from day one and lots of areas for you to add value and make a great reputation for yourself! Toni is planning to join hundreds of colour crazy people who will walk, run or even dance a 5k route along Paignton seafront. Jess Goodwin, Events Co-ordinator at Rowcroft says "The funds our Colour Rushers raise will go towards providing care to over 2200 people facing life limiting illnesses across South Devon every year, as well as supporting their loved ones and carers.
Amazon was launched in 1995, but wasn't able to turn a profit until 2003 - that's 8 whole years! However, because of this surge of activity, only a few apps actually took hold and became successful.
The focus is now on improving the user journey and experience, to drive sales, increase consumer interaction and to encourage repeat purchases. It was launched in the US on the 20th of October 2014 and in the UK on the 14th of July 2015. It has become the nearest contender to the in-store experience and, in fact, by 2017 (according to Cisco), it is anticipated that video will count for 69% of all consumer Internet traffic.
Given the limiting patience of modern audiences, video is a great way to grab the attention of existing and future customers, and show off the full potential of the products or services.
Using 360-degree panoramic photography, consumers can 'walk around' in a similar manner to Google Street View and can click on any item they see, which then opens the product on their e-commerce site.
This is still in the early stages, however it is thought that it will become more and more popular for large retailers, and customers who enjoy the in-store experience but can't physically access the stores that they would like to. While we make sure that we keep up with latest industry trends, we also understand that they might not be right for every business.


Working across industries from prestige property to sports photography, we offer everything from web design through to social media, strategic marketing campaigns and print design for our wonderful set of clients. Simply put, a responsive website responds to its environment and optimises its content for the screen size it's being viewed on. In a nutshell, this means that if your website is mobile responsive, it should be placed higher in the search results, and most certainly above those that aren't mobile responsive. Naturally, Google want their searchers to have the best experience possible when using mobile devices.
The bottom line is, if a website isn't responsive, then it is very unlikely visitors will convert when using mobile devices.
This gives you ultimate control in guiding customers through a strategic sales funnel towards both products and services. It is proven that when a user has a positive experience on a mobile device, they are more likely to buy a product or use a service. With more and more people using their mobiles and tablets to search and make purchases online, you have to cater to that audience by having a mobile responsive site. Increase your conversion rates and take potential customers away from your competitors (chances are, they're not making use of responsive designs)!
Our team has not only grown in strength but also in size with new staff coming on board in all areas; additions to the Design, Tech and Client Account departments, as well as an Office Manager, means we are now even better placed to expertly look after our clients (and team) alike. Unsurprisingly, with all these new additions to the team, things were getting a bit crowded at The Byre, so we moved to a new, bigger studio space at the Waterside in Totnes over the Christmas period.
As you all know we have been very busy this past year with lots of projects and we've also taken on a number of fantastic new members of staff. In a great central Totnes location overlooking the river Dart, the new Formoda office is situated on The Plains just next to The Waterside Bistro.
With a modern, clean interface, the site is easy to navigate and quickly conveys EcoPlanet Bamboo's mission and objectives.
Formoda were recently tasked with creating an iconic brand for Naked Faun that would reflect the unique nature of the products. This gave our designers the idea to incorporate ancient rune-like lettering, giving the brand a simple and clean look, with a traditional crafted element.
We also designed the new Naked Faun website and built it on the Bigcommerce platform (a great ecommerce & shopping cart solution). As we've continued to expand our service offering and embarked on exciting new projects for a number of different clients, our team has grown with us to allow us to continue to offer the high level of service that we have become well known for. Alongside her studies, she managed to squeeze in plenty of work experience and has collaborated on multiple design and digital projects. With over 10 years of business support and customer service experience gained across a variety of sectors, Nic has excellent organisation, administration and multi-tasking skills. With a fantastic team made up of creatives, developers and project managers, we're continuing to increase our scope of services and make a real difference to our clients. From web design through to social media, advertising campaigns and print design, Formoda is one of the South West's leading creative agencies. As anyone who knows Dartmoor will attest, the views across all of South Devon are stunning.
Each person left the Beech 99 aircraft at 15,000 feet and had 60 seconds of free fall to take in the spectacular views of our beautiful county. Don't worry, we don't expect you to know everything and will provide training and support to help you grow in your role.
Visual brand consistency was a crucial element, as was creating a striking document that clearly conveyed the key selling points to the customer.
Our team designed an impressive graphic layout, elaborating on the fundamental content through simple, yet eye-catching imagery. Established in 1925, the Independent Estate Agents pride themselves in their local knowledge and professional expertise.
The same size images are again used on the property details pages to really showcase the amazing local properties marketed by Boyce Brixham.
Property details pages include a trove of information including key features, full property descriptions, floor plans, brochures, EPC details, location and more. It's a great example of a modern, sleek yet usable website design for Estate Agents and sets a new standard in a market where agency websites are often neglected. Other companies worked for include The Times, The Independent, Centaur Communications and Glass's Guide. Nicky has experience working in a variety of industries including accountancy, banking, insurance and in the public sector. Laura is also a passionate member of several different PA organisations and is very proud to be a Board Director of the Association of Personal Assistants. Laura is always keen to connect with assistants that also share her love of the PA profession and she feels that the highlight of winning PA of the Year has been the opportunities it has provided to meet and learn from so many different PAs from around the world.
Previous to this Sherien worked in such roles as Secretary to a group of Consultants, Marketing Assistant for an Architect firm, Facilities Coordinator for a construction company and Purchase Ledger for NHS Legal department just to name a few.
In addition, Gilly has developed and grown Priority Management in Glasgow with year on year growth; her high standards and expectations throughout the business from administration to delivering training have resulted in a significant market presence. By introducing people to new working processes and by leveraging existing IT, productivity and performance improvements are immediate, tangible and measurable.
Her concept of an event management company seemed to fit in well as another arm of the organisation.The success has come from spotting the possibilities of business events and trips, to and from Scotland. This involved designing and developing practical teaching materials at a time where technology was developing.
Her personal interests include walking in the countryside and reading.Margaret is a member of the Standards, Procedures and Public Appointments Committee and the Welfare Reform Committee.
She helped establish the Existing Homes Alliance Scotland in 2010, a coalition of consumer, anti-poverty, social housing, industry and environment groups calling for action to make Scotland’s homes fit for the 21st century. John Morrison is the owner of Morrison Media Strategies a leading PR, Public Affairs and Media Training company. Rachael has been instrumental in the last 10 years in raising the profile of creative approaches to engaging young people, with a specific focus on engaging young people within their local communities.
Patrick has also been involved with issues from asylum and civil liberties to sexual health and food policy. We're helping IMC to review their data and ensure they're making the most of their online presence! It offers an in-content editing functionality, which makes it far more user-friendly and flexible than other solutions like Wordpress. We've been pushing ourselves and our clients beyond the limits of what's "comfortable" - and it's incredibly satisfying when the end product delivers great results. In addition, the Design and Development teams have both been joined by talented and enthusiastic new staff members.
With all that company growth and a weighty workload, our plans have simply been delayed a little bit but we're now back working full-steam towards our very exciting but secret plan. As a unique family run business, we wanted to know their motives, unique selling points and all the stories in between!
These clients are fully aligned with Penton Park's vision, hence why there is a higher conversion rate! Wait time is a key factor that strongly affects user experience, reducing this will increase return visitors and the amount of time they will stay on your site.
Both should be optimised as a lower TTFB is proven to have a positive effect on your search engine rankings whilst PLT is an important factor from a user's perspective. Our main web servers are hosted at a purpose-built data center in Maidenhead, UK which provides good connectivity throughout the UK and western Europe. We integrated Amazon's S3 file storage service to provide unlimited storage and Amazon CloudFront to provide the fastest possible load time for his images and static assets. When a user requests your content, their request is routed to their nearest geographical server which helps reduce the response time so they get the content faster. Algolia uses their powerful indexing algorithms to provide relevant results at the speed of a keystroke without the need to maintain your own hardware. A secondary advantage of the Formoda caching system is that you can make amends and edits to your site without them going live immediately. Without client-side caching, for every page you visited your browser would need to re-fetch the website's assets, many of which could be unchanged, wasting time and bandwidth. The use of sprites cut down the amount of files your browser would have to request from the server as many images can live in a single file. This process removes any unnecessary whitespace and characters, reducing file size significantly. By compressing the pages, there is less data to send from the server to your browser, in some instances up to 70% less, which can have a dramatic effect on page load time for your users. But it can be easy to make sure your customers feel special, sometimes a simple email campaign or email newsletter will remind them that you're there. Josh Higgins, Facebook's Creative Director said of the change, "While we explored many directions, ultimately we decided that we only needed an update, and not a full redesign". It is the mark of a company, person or organisation that is easily identifiable and creates part of an identity for the company or individual.
Although the new logo is seen to be a big change, Google did experiment with various styles that were much more abstract, but ultimately decided to reject these in favour of a logotype that retained their distinct multi-coloured sequence.
Each stand-alone element needs to be coherent and work together in establishing the identity. And even with the logo gone, the colour, shape and typeface ensured that the cans were instantly recognisable as Coca-Cola products with the iconic red and historic dynamic ribbon.
These additions have been applied to everything surrounding Google meaning they have adapted their identity. It is more than just the visual aspect of the company; a Brand is the 'biggest part of the picture'. In the book The Brand Gap, Marty Neumeier says, "A brand is a person's gut feeling about a product, service, or company.
By contrast, if all consumers were to have a sudden lapse of memory and forget everything related to Coca-Cola, the company would go out of business". Give someone who has never seen anything related to your brand a piece of your collateral without your logo; then ask them if they know what your brand is. Collectively, we're addicted to cake, enjoy a good social outing and engage in daily battles to get our favourite songs on the studio's Spotify playlist. Well we're here to assure you that there's much more to it than this, and like all things digital, the industry is ever-changing. It is expected that many smaller sites will also begin to follow suit after seeing the success of the larger brands (Econsultancy, 2015).
However, with the increase in contactless bank cards, in the next couple of years, it will become more and more mainstream, as time-restricted consumers use it as a convenient way to make purchases in a matter of seconds.
It is a very clear response from modern consumers on how they wish to make their journey through the buying process: Make it fun. Working across a range of devices (mobile, tablet and desktop), responsive sites aim to provide optimal viewing for the end user. Whilst this change is important, a variety of other key factors also continue to be used to rank search results such as site relevance, freshness of content, site performance and user experience.
Returning searches with high quality and relevant content, websites that are easy to read (no pinching and zooming!) without horizontal scrolling is a high priority of theirs.
Responsive design ensures that users have optimum interaction, easy reading and navigation, minimum panning, resizing and scrolling and clear call to actions.
We can't believe it's been 8 years now since we started out in the midst of the recession and have since built a creative agency that is continually going from strength to strength.
We're working on some very exciting, top secret plans for our 9th year while continuing to produce the best possible design and digital work for our clients. Whilst we are all moved in, we're still making improvements here and there and have some boxes left to unpack. We'll be periodically checking key email accounts and mobiles during the holidays so if there is anything important it'll get through - otherwise, we'd love to catch up in 2015! Since launching at the beginning of November, the Naked Faun brand and products have received lots of positive attention on social media with orders coming in thick and fast. Jaz's favourite areas of design are branding, typography and photography and she is already producing beautifully designed work for Formoda.
This combined with buckets of enthusiasm allow Nic to expertly look after our clients and the Formoda team in an effort to provide support where required and help us expand.
Quarterly reviews take place in the pub (with breakfast), we'll give you Spotify Premium and we enjoy regular social outings as a team.
Fuelled by a not inconsiderable quantity of energy gels, David eventually finished in four and a half hours, a few minutes from a gold.
This included creating attractive, but easy-to-understand charts and using clear, bold icons. She has worked for a number of high profile organisations and Executives in both London and Barcelona.
Sherien realised that she wanted to be a PA early on in her career but knew she had a long way to go before being considered for such a role and natural progression in hand with determination and hard work would get her there. History of successful delivery of a wide range of training solutions within blue chip organisations.
Gilly now has a first class team working with her to deliver the Priority Management programmes. She has to organise possibly the most glamorous event ever to hit Scotland.She was the Scottish co-ordinator of the Braveheart film premiere in Stirling, liaising with BAFTA, 20th Century Fox and essential services, such as local police, to ensure the evening for the event went smoothly.
She has worked on computer aided learning for both Medical and Veterinary graduates and developed interactive practical programmes using video technology.
They celebrate and recognise the role and its importance while encouraging Assistants to take control of their personal development, and drive their own career agendas. She is also a member of the following Cross-Party Groups: Credit Unions, Diabetes, Housing, Volunteering and the Voluntary Sector. Dr Imbabi is the author of more than 80 peer-reviewed scientific papers and sits on the Editorial Board of the International Journal of Sustainable Built Environment, published by Elsevier.
She recently completed a Churchill Memorial Trust Travelling Fellowship to the US where she visited award winning home energy efficiency programmes in the United States.
Dawn was co-host of the 8th World Congress on Active Ageing, in 2012 and on the Expert Panel for the Chief Medical Officers Start Active Stay Active recommendations for physical activity and public health in 2011. She has in depth knowledge of the social housing, regeneration and youth sector, and understands the challenges and opportunities faced when transforming communities. He is also the joint Convenor of the Scottish Green Party.Before Parliament Patrick worked in the sexual health field, for an organisation called PHACE Scotland which is now part of the Terrence Higgins Trust. It means, quite simply, that a majority of the older population are ready to do what they can, unpaid, to support the fabric of society; they are doing exactly what we expect responsible citizens to do. We can also easily provide clients with extra, bespoke functionality without having to hack - it's details like this which can make a website even more appealing to users.
Attention to detail was paramount to creating a brochure that truly reflected the Rolfe family and their offering. There are also other Content Delivery Networks (CDN) that we can integrate with including MaxCDN and CloudFlare. Once you are happy with the changes, you simply click 'publish' and the content management system will regenerate the cache and start displaying your changes. It's important to try and find an appropriate balance so that resources are cached for as long as possible whilst not too long so as they become out-dated. Although the sprite file would be larger, reducing the amount of requests speeds up your site.
So why was Google's update so widely broadcast while Facebook's 'redesign' seemed to slip under the carpet? Along the same lines, it's clear that the recent change to the Facebook logo isn't an update to the identity, it is only a change to the logo.
The logo, the identity, the company values, marketing material and public image come together to make up the brand. If you did this with a Coca-Cola bottle and covered the logo, you'd still know the brand, wouldn't you? With three in four Britons now shopping online (ONS, 2014), following the latest e-commerce trends is extremely important if you want to succeed and keep up with your competition. The content, images and structure of the site remain the same, but with a little 'responsive magic' the website will adapt to its device. Nicky plays an active part in the Assistant community and has written many articles for high level industry publications, presented at events, webinars and trade shows. As well as several science qualifications she has the Training for Trainers Certificate and joined the Institute of Trainers in 1993.
Previously Elizabeth managed Scotland’s Global Footprint Project, which worked with local authorities to measure and reduce the carbon impact of their policies and programmes. She also runs training courses to move research into practice with allied health professionals and fitness instructors.
Improving the environment through high quality public art is one of Impact Arts strategic priorities. There's no need for you to worry about this though, as we configure and monitor this so that you don't have to.
Combining code files reduces the amount of requests the browser will have make for your sites assets, this and minification are done automatically for us as a part of our development process.
In light of all this confusion, we've decided to take a closer look at what the language surrounding a 'brand' actually means. Neither Google nor Facebook have changed theirs during their recent Logo and Identity updates; keeping the same ethics, values and aims, they just visually enhanced the company. It uses contactless payment technology so that you don't have to carry your bankcard everywhere you go. Because the website's front-end design and user experience change depending on the device used, the code behind the scenes is somewhat different to a non-responsive site. Since then she has gained a Certificate in Social Science, with a special interest in Scottish Politics, Equalities and Scottish Law. She also managed the Wild Rivers Project, which helped prepare stakeholders for the implementation of the EU Water Framework Directive, and represented WWF UK on the WWF Arctic Programme. Her recent research (MRC and NIHR) focuses on effects of visualisations of biomechanics on adherence to exercise in older people with a history of falls, group versus home exercise referred through the GP on habitual physical activity, effects of the Otago home exercise programme in visually impaired older people, the outdoor environment on avoidance of activity and falls in older people and reducing sedentary behaviour (long periods of sitting) in older people. Rachael has specific expertise in creative community consultation within a wider strategic framework, and has a long track record in translating this into highly creative, tangible project ideas which partners can engage in and adopt. In this article, we're exploring key terminologies used to describe brands, identities and logos.
Major banks have also started to embrace contactless technology; according to The Guardian, Britain's banks have already issued 54m contactless cards and usage rates are soaring, with over 1 billion Visa contactless purchases made in the last year (Visa, 2015). In 2002 she became a Quality Scotland accredited EFQM assessor and a Fellow of the Royal Society for the encouragement of Arts, Manufacturers & Commerce (RSA). Prior to joining WWF, Elizabeth worked for the US Foreign Service, with postings in Moscow, Sofia, London and Edinburgh, along with a stint in Alaska developing the Arctic Council. Hopefully, this will allow you to understand the difference, evaluate your own brand identity and how consistent it is. So most of the time, what you see isn't a 're-brand', but more of a 're-identity' as companies update their visual components. This move was planned, having found she spent a great deal of time volunteering, training and developing youth organisations. She worked for the National Bible Society for Scotland, developing teaching programmes for schools across Scotland – including remote rural communiites. This work involved high-tech computer simulations and often travelling back in time 2000 years, 3 times a day!
This company has expanded in 2007 and focuses on Training trainers and organisational development. For the last 7 years, Sheila has worked for the Scottish Council for Voluntary Organisations (SCVO), and now works part time for them assisting the sector access rural funding.



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