Each staff member should have a clearly labeled place where key information can be disseminated.  Messages, information, etc.
Message books that allow for duplicate messages should be utilized.  Messages should be placed in the appropriate mailbox.
The staff should be trained to prioritize telephone messages by source and content.  There should then be a system in place that allows for the recipient of important messages to be notified. Are the employees handling the correspondence that your office sends and receives efficiently? Do you periodically review how your office sends and receives information looking for opportunity costs? Now, what happens to “Task Management” when Murphy’s Law rears its ugly head?  This is when the ability of you and your staff to prioritize and re-prioritize will be critically important.
One reason people fail in at managing their employees is because they’re not able to determine (and relay that information to their staff) what is the most important and what is the least important task. You would be surprised at the amount of things that can be accomplished in a day when the “to do” list is structured, flexible and corresponds to what actually needs to happen over the course of the day.  If you’re lucky you’ll free up a few minutes so you can join me on Pinterest!
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Leveraging the skills of freelancers has certainly been an important part of my company’s journey to success and has clearly helped me grow my business. If a task is important but NOT urgent then you probably need to look more closely at the planning of it (which can be delegated). As your business grows, you will likely find a few freelancers that seem to understand your brand and are able to work with very little supervision. Sign up for our monthly newsletter of the best-of-the-best tips of each month by clicking here! Covering what may be temporary spikes has a role with freelancers, but if it’s critical work, an employee is a better investment. Branding & IdentityYour logo gives an important first impression, but it shouldn’t stop there. Graphic DesignOur creative solutions have doubled and tripled the business volume of many of our long-term graphic and web design clients.
Below are some ideas you can use to create a system for handling everything that crosses everyone’s desk. Not many companies need to hire full time people for these positions, so these jobs are often done by freelancers who can help you grow your business.

There’s a big difference between the two and if you view it that way you’ll utilize your day more effectively and efficiently. When we’re faced with chaos we’re more likely to waste time.  We waste time looking for information that should be at our fingertips, reading a few important e-mails along with a few jokes passed on by friends and colleagues, looking for a phone message that you know you saw on your desk and so on. If necessary allot time each day to sort through information before it overwhelms you and your staff. That way, if you find that the freelancer’s work habits, skills, or whatever are out of sync, you simply don’t call them in for another project. It happens.  The beauty in this sort of relationship is that you never have to call the terrible ones again. There is a cost to losing a trained employee too, but if the business is at a small scale with no benefits to offer (medical, vacation, etc.) then contract or freelance might work for both parties since there are no traditional benefits which are used to retain employees over time.

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