This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement in their work.
A thorough understanding of Windows, word processing, spreadsheets, databases and desktop publishing. The successful delivery of training events and the reputation of the training function are reliant upon training administration and the contribution of the training administrator. This course examines all aspects of the training administration cycle and focuses on enabling the training administrator to enhance the training function through effectively managing their part of the learning and development process.
Business Writing That Works for the AdministratorFor those who must write as part of their job, being able to write well is a real career boost. Skills for the Administrative AssistantWork is not the only thing that matters in life, but most of us want to take pride in what we do.
The ABC's of Supervising Others for the AdministratorThis two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. The Minute Taker's WorkshopNo matter who you are or what you do, whether at work or in the community, you are involved in meetings.
Time Management: Get Organized for Peak Performance for the AdministratorTime is money, the saying goes, and lots of it gets lost in disorganization and disruption. This qualification reflects the role of individuals who apply a broad range of administrative competencies in varied work contexts, using some discretion and judgement.


Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct.We can think about writing either as a process or as a product, the finished piece of writing.
While we dona€™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. Dealing with the many problems a new supervisor encounters isna€™t easy, but it doesna€™t have to lead to discouragement. This workshop will help you get a grip on your office space, organize your work flow, learn how use your planner effectively, and delegate some of your work to other people.This one-day workshop will also help you organize and prioritize for greater workplace efficiency.
Learn all the skills you need to get a job in this high demand job market, including computer skills in Microsoft: Word, Excel, Access, Publisher and PowerPoint as well as Accounting.
If we can think of it as a process, then by changing the way we go about writing, we can change the finished product. The biggest influence on job satisfaction is our relationship with others.This is a two-day workshop designed for those who work in support positions, to help them improve their everyday performance in an office environment.
To ensure meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. The workshop is full of ideas for organizing your work area and your paperwork and working on the a€?righta€? things.Get out of your mental rut. Learn all the skills you need to get a job in this high demand job market, including computer skills in Microsoft: Word, Excel, Access and PowerPoint.


While participants will still be aiming to turn out a good product, their sense of satisfaction will arise partly from a greater appreciation of the process by which they get there. The two days will help you improve your communications skills, make a good first impression, and develop personal management skills. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place.If people cana€™t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This two-day workshop will concentrate on the nitty-gritty details that writers have to contend with, and give them some practical advice on making the job less difficult. After this one-day workshop you will understand your role as a minute taker and the best techniques for producing minutes that include all the essential information needed. They will also have opportunity to discuss their writing problems and share solutions with others in the workshop.



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