Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Conflict is defined as any situation where two or more people have differing ideas, approaches, outcomes, or desires. Due to lower volume, OSCA affiliate locations will be charging higher base prices than what appears on the OSCA website.


Some examples of written communication include letters, email, contracts, sms, reports and intranet content.
Your role as manager is to help your employees work through conflicts at their lowest levels, rather than to allow them to escalate and impact your department`s effectiveness.





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