ELAN g1
g! System Controller
Can a g1 configuration be restored to a gSC2 or gSC10 or vice-versa?
No, just as with the HC series controllers you may only restore a backup onto the same configuration controller.
Can a g1, gSC2 or gSC10 be used as an extender to an HCXX controller?
Yes! Any combination ofa g1, gSC2 /andor gSC10 can be used as an extender to an HCXX controller.
Can an HCXX configuration be restored into a g1, gSC2 or gSC10?
Not at this time. When transitioning from a HCXX to a gSC/g1 you must reprogram the new controller.
Can an HCXX controller be used as an extender on a g!, gSC1 or gSC10?
No, an HCXX controller cannot be used as an extender on a g!, gSC1 or gSC10.
Can an HCXX controller be used as an extender on a g!, gSC1 or gSC10?
No, an HCXX controller cannot be used as an extender on a g!, gSC1 or gSC10.
Can I still use my exported IR files, media source templates and any other files that I exported from a HCXX controller with the g1, gSC2 and gSC10 controllers?
Yes, you can.
Can I use the g1 in extender mode?
Yes!
- The g1 can be used an extended on a gSC system or an HC system running core module version 6.8 or higher.
- Using the g1 as an extender gives the g! system an additional 3 IR outputs, 1 IR input, 1 RS232 port, 1 sense input, an OSD interface using HDMI, and a 3.5 mm stereo audio output.
- To use the g1 in extender mode, it needs to be connected to the same network as the master controller and if connected to a gSC, running the same core module as the gSC.
Does the g1 controller operate the same way in Wi-Fi as they do connected to the network over Ethernet?
Yes, they do!
Does ELAN recommend specific network configurations or equipment with regards to using Wi-Fi and the new controllers?
No, there is nothing out of the ordinary that is recommended.
How can I set up the g1 remote to operate as a universal remote?
Even better, the g1 remote is used to control the OSD interface on the g1. It will navigate the OSD as well as send commands to the g! system depending on what is selected on the OSD. For example, if you choose a media source on the OSD, all of the buttons on the g1 remote can be used to control the media source (play, pause, channel up/down, etc…).
How do I get onscreen display (OSD) to work on the g1?
Section 15-50 of the g! Configurator Training Guide v7.1 will walk you through all of the necessary steps for configuring the g1 On-Screen Display (OSD).
If all necessary steps have been taken, then check the following:
- Make sure that the HDMI cable and HDMI port on the TV being used for the g1 OSD works with another known working HDMI device such as an HD cable/satellite box or a Blu-ray player.
- If you are using the supplied g1 handheld IR remote to control the OSD, make sure that you are using the supported Xantech branded IR receiver that was supplied with the g1; other IR receivers have not been tested and may not be compatible. Also, check that the IR receiver is pushed in to the IR IN port completely.
- On the Input/Output tab in Configurator, check that the g1REM Code Set IR device still exists in the IR Devices section; if this IR device is missing, the OSD will not function with the g1 IR remote.
How do I integrate an HR2 or gHR200?
The HR2 and gHR200 remote are integrated in the same way on all g! systems. Please see the integration note here:http://www.elanportal.com/supportdocs/catalog/HR2_3.pdf.
How do I reset the g1 and are there different types of resets available?
The reset switch is recessed and located on the bottom of the g1. You'll need something like a paper clip to press it.
- A single press and release will reset the g1's IP address to DHCP and reset the WiFi configuration to factory default
- A single press and hold for 15 seconds will reset the programming back to default
- Pressing the reset button while powering up the g1 will reset the programming and core module version back to factory default
How do I set up a favorites list?
The basic steps of adding TV Channel favorites in Configurator are:
- Configure the IR Device by selecting the appropriate tuning type, minimumdigits, and pre- and post-tune commands as necessary.
- Configure the TV Channel favorites on the Content tab by entering thechannel numbers for the appropriate tuning type.
- Add a TV Channel Favorites control to a custom interface and connect it tothe appropriate IR Device.
For more details, see Lesson 9, Exercise 9 of the latest g! Training Guide Version 7.1
How do I set up a static IP address for the controller?
Using g!Tools, click on the Network Manager tab. A scan will automatically start the first time that you click on this tab after opening g!Tools. Select your system controller from the list and click on the Configure IP button. You can assign a static IP address here.
It is important that you fill out all fields with values that pertain to your network — if you do not know what these values are, please consult an IT professional.
How do I set up the dealer access ports?
All g! systems can be accessed remotely from any viewer and the configurator using port forwarding. The port to be used can be set in the "Basic Information" area of the System Tab. The default port number is 2198.
How many viewer licenses are active out of the box?
Out of the box, 2 viewer licenses are included. Add1 additional viewer license to deliver unlimited viewer capability.
I'm having trouble controlling and/or getting feedback from a serial device with the g1's RS232 serial port.
Keep in mind that the 3.5mm mini-plug to DB9 adapter is a null-modem connection. If your serial device requires a straight through RS232 connection, you will need to connect a null-modem adapter in between the adapter that comes with the g1 and the serial device you are trying to control
Is integration with the Niles MRC-6430 multi-room audio system supported?
YES, of course it is!
The g1 does integrate with the Niles MRC-6430 and is an excellent way to expand the system; please check out the integration notes here:g! / Niles MRC-6430 Integration Note
Is integration with the SpeakerCraft MRA-664 multi-room audio system supported?
YES, of course it is!
The g1 does integrate with the SpeakerCraft MRA-664 and is an excellent way to expand the system; please check out the integration notes here:g! / Niles MRC-6430 Integration Note
My old HCXX had an audio output that we used for doorbell notification, etc. What else do I need with the g1, gSC2 and gSC10 controllers to replace this solution?
You have a couple of options:
- If you were only using the audio output for doorbell we suggest the Niles DBI-2.
- If you were using it for additional audio functions then the g1 will have to be included in the system.
Please note that Text to Speech is no longer supported as of release 7.0.
What is the best solution for adding additional I/O to the new controllers?
In a video area, the g1 as an extender can provide OSD, user interface and additional serial and IR ports. Otherwise Xantech XLIP and Global Cache are both supported.
What is the difference between the HC's, SC's and g1?
Please check out the Comparison Sheet
What limitations are on the g1 when used as a standalone controller?
Please check out the Comparison Sheet
Will there be any limitations with the XLIP232 like there are on SerialBricks?
Serial bricks will not transmit 115200, XLIP will. Global Cache, g1, and XLIP are limited to 3 wire RS-232 connections.