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CRC Industries is a worldwide leader in the production of specialty chemicals for maintenance and repair professionals and do-it-yourselfers, serving the automotive, heavy trucking, marine, hardware, industrial and aviation markets.
CRC is ISO 9001:2008 certified and adheres to the strictest guidelines for quality in all facets of research, development and product. Ensure cost-effective operations by improving productivity, reducing waste, and providing a workplace free of recognized hazards. Expand programs for effective training of employees to promote team awareness and competence.
Monitor and measure product and process characteristics to verify that requirements have been met. To reach our objectives, we will continue to focus on quality with the full dedication, commitment and teamwork of all CRC Industries, Inc. CRC Industries’ manufacturing facility has achieved and maintained ISO 9001 certification (ISO: International Organization for Standardization) since 1996. 13 dedicated customer service reps provide 100% live help, prompt order turnaround and a proven 99.8% order accuracy rate. CRC has 17 chemists and technicians working to develop the best formulas with superior product performance. CRC?constantly monitors the federal, state and regional regulations that affect our products and our customers’ marketplace. Our shipping warehouse features barcode scanning of all finished goods inventory and orders, contributing to our exceptional 99.4% order shipment accuracy. Our team of experts has more than 250 years of combined experience to support your business and help you enhance your customer relationships.
CRC?manufactures over 1300?items and develops specialized formulas to best satisfy the unique demands of our many different markets: Automotive, Marine, Heavy Trucking, Hardware, Electrical, Industrial and Aviation.
If you feel this article is informative or if you would like to provide us your feedback, do send us an email with your comments or write your comments in the space provided below the article. Looking to the working draft, we come to a conclusion that there will be too many changes in the forthcoming ISO 9001 QMS Standard.
I am glad to inform you that I am actively involved in creating awareness on management systems through various activities. In addition to the above, I have been involved in training and consulting activities for ISO 9001 QMS from time to time.
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One reader raised a question - Whether Quality policy can be signed for Chairman and Managing Director by a General Manager who is not even a part of team of Directors?

What is further required (in addition to the above) with regard to the quality policy is that as a document it must be duly approved for adequacy prior to issue as per organization’s documented procedure for control of documents. Here it is important to mention that ISO 9001:2008 QMS Standard does not state any requirement for signing of the quality policy by particular authority or designated personnel. Top management is required to ensure such a quality policy that is appropriate to the purpose of the organization, that includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system, and that provides a framework for establishing and reviewing quality objectives. One professional raised a question on Any Tips for usage of ISO, Certification Body and Accreditation Body Logos for ISO 9001:2008. Any organization, implementing ISO 9001:2008 QMS Standard (whether it is certified or not) should not use any other organization's logo without their specific permission.
We utilise modern telephone conference interpreting to provide a cost effective on demand service with no subscription fees. You simply need to call us on 0191 421 2221 and we will connect you to an interpreter for the language of your choice within 30 seconds. All interpreters undergo our rigorous recruitment process and are security checked prior to be entered into our registry. Both consecutive and simultaneous interpreting are available depending on your requirements. Today the company’s products are sold throughout the US, Europe, South America and the Pacific Rim. The benefits of ISO certification reach our customers through the consistent conformity of products and services, assuring superior quality, environmental responsibility, safety and reliability. Automated EDI processing enables the expediting and tracking of orders from our door to yours. We use only the finest raw materials, and our Quality Control team tests each component to ensure they meet specifications. Our regulatory department works directly with legislators to ensure regulations are scientifically sound and commercially viable. We understand that with such a diverse business, it is highly important to know the needs of our individual customers, as they can be extremely different. Organization needs to determine boundaries and applicability of its QMS by considering internal and external issues, needs and expectations of interested parties. We are expertise in implementation steps and can help you fast track your way to an effective and profitable QMS.
If you feel this blog could help your supplier, customer or other business associate, feel free to refer this blog to them. Requirements in clause 4, 5 and 6 related to 'Plan', requirements in clause 7 and 8 relate to 'Do', requirements in clause 9 relate to 'Check' and requirements in clause 10 related to 'Act' of the PDCA methodology.

Divya Singhal and me has been published by PHI Learning Private Limited, New Delhi (India), a renowned publisher of management books. If you feel my blog could help your supplier, customer or other business associate, feel free to refer my blog to them.
ISO Standards are reviewed periodically and accordingly ISO 9000 series was reissued in July 1994 as ISO 9000:1994 series. The meeting developed an item proposal for the revision of ISO 9001, a draft design specification and project plan. Certification body generally grants permission to the organization, who takes certification from the certification body. It should be noted that use of ISO logo is restricted to ISO members and technical committees only. The easy read format is easy to understand because it uses: simple, jargon free language and simply sentences. CRC operates 12 facilities that produce more than 70 million cans of aerosol products each year. Our goal is to deliver quality products that meet or exceed customer requirements while always operating fairly and honestly with customers, suppliers and employees. Our toll-free technical support line handles more than 11,000 calls per year to answer questions about the usage and safe handling of CRC products. CRC?houses state-of-the-art high-speed aerosol lines and multiple liquid filling lines for precise and efficient mass production. It is now a requirement to mention the scope and also any exclusion in the documented information.
Thereafter in the year 2008, a revised standard ISO 9001:2008 was issued, but with minor and editorial changes.
The purpose of the group is to interact, discuss and share knowledge and information about management systems. ISO 9000 series have undergone major revision with the arrival of ISO 9000:2000 series standards in the year 2000. As an ISO-9001:2008 certified manufacturer, CRC places strict controls on every step of our product development and manufacturing process to ensure consistent, quality manufacturing techniques.
Such review must include assessing opportunities for improvement and the need for changes to the quality management system, including quality policy and quality objectives.

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