Enterprise Software Solutions – On Premise, In the Cloud or Managed

K2 System Access Request Accelerator

The System Access Approval process facilitates the granting of temporary or permanent access in applications and systems. The application is designed to be generic and may need some tweaks in order to comply with specific implementations. The request form, completed by a user that interacts with the system (typically developers), captures the necessary details about the request, then starts a workflow that will route the request to relevant employee(s) in order to get access granted.
The request is first approved by the system owner. Once approved, the process is routed to the system administrator(s) for the selected system who will review the request and grant the requested access. For both these approval steps, the request can be rejected or routed back for rework if they feel the request is not fully warranted.
Once access has been granted, the originator will receive an email with the confirmation. For temporary access, a new task to revoke the granted access will be created when the revoke date is reached.

Workflow Process
System Owner Approval
System Administrator Processing

System Access Request Workflow

Submission Form

System Access Request Form

Systems and System Owners
Permission Levels
System Administrators

Home screen for users
Users are able to see requests they submitted and requests that are assigned to them for approval.

How does this help you?
If you are looking to use this as a baseline for building an enterprise strength System Access Management Solution, here are a few things we recommend you do:

  • Move from Smartbox SmartObjects to your own SQL database.
  • Remove originator from the destination rules. We believe this is done primarily for ease of testing and demonstration.
  • Automate the step to grant permissions to backend systems after system owner approval. This will save system administrators a ton of time

Accelerator Version