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Note: We can schedule appointments for many — but not all — UPMC doctors and locations at this number. Ensure In-Network Access It's important that our patients have the information they need to make the right decisions for their families. To ensure the world-class doctors at UPMC are in your network in 2015, call 1-855-646-UPMC (8762) or call your doctor. To ensure the world-class doctors at UPMC are in your network in 2015, call 1-855-646-UPMC (8762) between 7 a.m. Please call the physician's office to verify insurance coverage prior to scheduling an appointment. Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. At UPMC, our vision is putting our patients, health plan members, employees, and community at the center of everything we do and creating a model that ensures that every patient gets the right care, in the right way, at the right time, every time. Patients treated by UPMC physicians and advanced care providers are randomly chosen to fill out our patient satisfaction surveys.
Survey ratings and patient comments are shared on this website for the benefit of our patients, physicians, and advanced practice providers.
Star ratings are based on patient responses to six questions about interactions with the provider.
We post all comments from the surveys except for comments that are libelous, slanderous, profane, irrelevant, or that may risk the privacy of a patient. The provider has not yet received the minimum number of patient satisfaction surveys to be eligible for display.

The provider practices in a specialty or office that does not use the specified surveys currently used for these ratings. Can anyone fill out a survey or post a comment about a physician or advanced practice provider?
You must have had an outpatient visit with a UPMC provider to be selected to receive a survey.
Dohar is the best!March 10, 2016Dr dohar voluntarily looked at my daughters ears while at my sons appointment when he heard she was having problems. We work with an independent patient satisfaction company, Press Ganey, to distribute our surveys. Surveys are offered by email and give patients a chance to give feedback about their experience with their provider. On behalf of UPMC, Press Ganey administers the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey, developed by the Agency for Healthcare Research and Quality, for use in medical practices across the country.
At UPMC, we continually look at patients' feedback and ratings to evaluate patients' overall perception of care and help us identify areas we need to improve, or recognize excellent care provided by our providers and staff. This ensures that the results are only from patients who have actually been treated by that provider. We want to help our patients and their families see how we capture the patient experience at UPMC.
For more than 25 years, Press Ganey has been the industry's recognized leader in health care patient satisfaction. Press Ganey also sends surveys to our other services such as hospital stays for our adult and pediatric patients, but these results are not yet shared online.

I really appreciate the extra effort since it is not always the experience in health care these days.March 03, 2016Dr.
Press Ganey works with more than 10,000 health care organizations nationwide, including 50% of all U.S. Results are shared with departments and individuals for continuous opportunities to improve care. The surveys asks our patients to measure how well their provider communicated, listened, and showed courtesy and respect toward them.
Results are used to evaluate patients' overall perception of care and help us find areas we can improve or recognize our physicians and advanced practice providers..
He went in for a check up on tubes and the staff answered questions about his tubes and other health issues.
They have created a plan of action that will help to understand the causes of my daughter's sickness, and not just treat the symptoms. I am beyond pleased with our experience with him and his team.February 11, 2016Dr Dohar is always a very professional dr. We had an excellent experience overall.January 05, 2016The entire staff who saw my child were professional and very understanding.

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