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This web site is for informational purposes only and is not intended to furnish medical advice to anyone. Note: We can schedule appointments for many — but not all — UPMC doctors and locations at this number.
Ensure In-Network Access It's important that our patients have the information they need to make the right decisions for their families. To ensure the world-class doctors at UPMC are in your network in 2015, call 1-855-646-UPMC (8762) or call your doctor. To ensure the world-class doctors at UPMC are in your network in 2015, call 1-855-646-UPMC (8762) between 7 a.m. Please call the physician's office to verify insurance coverage prior to scheduling an appointment. The provider has not yet received the minimum number of patient satisfaction surveys to be eligible for display. The provider practices in a specialty or office that does not use the specified surveys currently used for these ratings.
At UPMC, our vision is putting our patients, health plan members, employees, and community at the center of everything we do and creating a model that ensures that every patient gets the right care, in the right way, at the right time, every time.
Patients treated by UPMC physicians and advanced care providers are randomly chosen to fill out our patient satisfaction surveys.
Survey ratings and patient comments are shared on this website for the benefit of our patients, physicians, and advanced practice providers. Star ratings are based on patient responses to six questions about interactions with the provider.

We post all comments from the surveys except for comments that are libelous, slanderous, profane, irrelevant, or that may risk the privacy of a patient.
Can anyone fill out a survey or post a comment about a physician or advanced practice provider? You must have had an outpatient visit with a UPMC provider to be selected to receive a survey. Boyd Winslow served for 15 years on the faculty of Eastern Virginia Medical School in Norfolk, reaching the rank of professor of urology. Winslow was educated at Harvard College and Harvard Medical School, and trained at the Massachusetts General Hospital in adult and pediatric urology. Watson earned her Medical Degree from Eastern Virginia Medical School in Norfolk, Virginia in 2004 following graduation from Old Dominion University in Norfolk 2000. Watson has special interest in newborn health and wellness, breastfeeding concerns, and school readiness as well as adolescent female health. We work with an independent patient satisfaction company, Press Ganey, to distribute our surveys. Surveys are offered by email and give patients a chance to give feedback about their experience with their provider. On behalf of UPMC, Press Ganey administers the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey, developed by the Agency for Healthcare Research and Quality, for use in medical practices across the country. At UPMC, we continually look at patients' feedback and ratings to evaluate patients' overall perception of care and help us identify areas we need to improve, or recognize excellent care provided by our providers and staff.
This ensures that the results are only from patients who have actually been treated by that provider.

He completed his internship in Internal Medicine at Damascus University Hospital in Syria and completed his residency in Internal Medicine at Eastern Virginia Medical School in Norfolk, Virginia. She served her Pediatric Internship and Pediatric Residency at the Medical College of Georgia in Augusta, Georgia. He performed his Internal Medicine Residency at Baylor College of Medicine in Houston, Texas. We want to help our patients and their families see how we capture the patient experience at UPMC. For more than 25 years, Press Ganey has been the industry's recognized leader in health care patient satisfaction. Press Ganey also sends surveys to our other services such as hospital stays for our adult and pediatric patients, but these results are not yet shared online. Press Ganey works with more than 10,000 health care organizations nationwide, including 50% of all U.S.
Results are shared with departments and individuals for continuous opportunities to improve care. The surveys asks our patients to measure how well their provider communicated, listened, and showed courtesy and respect toward them.
Results are used to evaluate patients' overall perception of care and help us find areas we can improve or recognize our physicians and advanced practice providers..

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