Dock Services of Lake Norman was established to specialize in dock and lift repairs, as well as maintenance. While studying business management at UNC Charlotte I started working for Carolina Boat Lift & Dock. In 1996, I started Pierworks as a small pier construction company after building my first floating pile driver. In 2006, Rowboat owner Bob Wilson approached me with a job offer that was a great opportunity. Rowboat then promoted me to Operations Manager which put me in charge of the day to day activities for the 40-50 employee company.
A respected family friend, for whom I had managed a marine construction project, offered me a position with Centimark.
Having moved back onto Lake Norman, the timing seemed right to get back into the career that best utilizes my talents.
The reason most marine construction companies don’t provide good repair service is because of money.
Dock Services is fundamentally different because it is designed to concentrate on repairs and refurbishment projects that don’t require capital intensive equipment. This boat was delivered in route to Key West Florida from the Chicago area in mostly original condition. Some of the original components were altered or missing and the owner requested they be duplicated to retain the original design intent. Since this is intended to be a user boat and not a trailer queen the new owner lightened the color scheme a shade from the chocolate brown to a cooler camel tan.
All of the old interior carpet was replaced with new cordinating sand colored premium marine backed carpet.

New green tinted wing glass was installed to replace the old, crazed, sun bleached glass the boat originally came with. While working in marine construction for 20 years, building everything from small swim floats to million dollar marinas, I noticed that too often small repair issues become expensive problems.
Steady sales growth and constant product improvement led to Pierworks setting the standard for high quality marine construction (Pierworks photos link here). After 10 years of building residential docks, the chance to manage large marine construction projects was appealing. This new role allowed me to manage projects that included bucket to barge dredging, seawall installations, marina refloats and repairs to an earthen dam. Having been offered a job with the largest commercial roofing ?company in the US, I decided to submit my resignation to Rowboat. They were growing despite the recession and offered good pay, benefits and opportunity for growth. The niche for this new company would be the most underserved segment in the marine construction industry.
Covered and stored well over the years as nearly all the wood framing was in pristine condition!
Finally, the boat hull was rubbed out and waxed twice with carauba wax before being sent on its way to Florida.
Repairs and maintenance are the single most important and underserved segments in the industry.
The purchase of two more floating pile drivers and the addition of highly trained employees allowed for a gradual expansion of the business.
After I completed 4 months of Pierworks backlog, Rowboat purchased my equipment and website.

I was able to gain a considerable amount of knowledge about salesmanship and the organizational structure of a top tier national company during my two years of employment. Projects that are only a few thousand dollars don’t meet the profitability threshold needed to cover the overhead.
Dock Services of Lake Norman was founded and built specifically to provide unprecedented service to lakefront property owners. I then became the production manager for the largest commercial marine construction company in the area.
This position allowed me to manage and sometimes operate equipment such as barges, conventional cranes, long-reach excavators, ?diesel push-boats, diesel hammers and more. As production manager, I was responsible for the construction of large marinas on Lake Norman, Lake Wylie and the Pamlico Sound in Washington, NC. During my tenure, no personnel or equipment were ?seriously injured, while our production set new standards for efficiency and quality. I even had the opportunity to manage the construction of over a mile of wetland boardwalk on the Lockwood Folly River in Southport, NC. The lack of interest in repairs is evident when looking at websites for marine construction companies in the area.

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