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This item will be sent through the Global Shipping Programme and includes international tracking. 1.1 "The Company" shall mean Panoply Furnishings Limited whose registered office is at Black Bull House, 353-355 Station Road, Bamber Bridge, Preston, PR5 6EE. 1.2 "The customer" shall mean any person or persons, firm, company or corporation who buys or agrees to buy goods from the company. 2.1 Terms and Conditions shall apply to all contracts for the sale of goods entered into by the Company. 2.2 The exercise by the Company of any right pursuant to these Terms and Conditions shall be without prejudice to any other right available to it whether hereunder or under general law. 3.1 The Customer acknowledges that no contract was entered into in reliance on any representations other than those incorporated in the Company's quotation and these Conditions, and particularly no catalogue or price list shall form part of the contract documents.
3.2 A quotation by the Company shall not constitute an offer and there shall be no binding contract until the Company has confirmed acceptance of the order placed by the Customer.
3.3 Unless otherwise specifically stated, all prices quoted by the Company are exclusive of Value Added Tax, which shall be due at the rate in force at the date of the Company's invoice to the Customer. 3.4 Quotations assume the accuracy of information provided by the Customer and are not valid in the event of any information supplied to the Company being incomplete, inaccurate or misleading.
4.2 All goods must be checked upon delivery - please note that if you sign for the goods in good condition and then advise that the courier has damaged the goods if you have not signed damaged on the courier delivery we are not liable for this and may refuse to provide free of charge replacements, this does not affect your statutory rights. 4.4 You must not sign for the goods before seeing them ie the courier says just sign this and i'll go and get them. 5.1 No cancellation, suspension or variation by the Customer of any order accepted by the Company shall be valid unless agreed by the Company in writing, fax or e-mail and such agreement may only be given on terms which compensate the Company for any loss, costs, damages, charges and expenses thereby incurred by the Company, such compensation to be decided by the Company in its absolute discretion.
5.2 The Company reserves the right to make any changes in the specification of goods which are required to conform with any applicable safety or other statutory requirements. If you are dissatisfied with the product due to any points stated in this section of the Terms & Conditions, you are entitled to a full refund. 5.4 We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. 5.5 If you do not like an item purchased from our online store, for whatever reason, return it to us at your cost within 14 days of the delivery date together with the original packaging in 'Saleable Condition' and we will either exchange the item or provide a full refund.


5.6 If you have requested a non-stock special order item that has been ordered in for you, and you would subsequently like to return it, it shall be returned at your cost. 6.1 The price payable for the goods you order is as set out on the price stated when confirming your order, plus any carriage charge as stated in the carriage & postage section. 6.2 We must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage before your order can be accepted unless we have agreed otherwise in advance in writing. 7.1 Subject as expressly provided in these Terms and Conditions and except where goods are sold or services provided to a person dealing as consumer within the meaning of the Unfair Contract Terms Act 1977 all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permissible by law. 7.3 All our products carry a standard 3 Month guarantee unless stated otherwise, The Company may at its discretion extend or shorten this warranty in line with the Manufacturers terms.
7.4 With the introduction of the new DSR ratings If "the customer" should leave unfair feedback prior to the any issue being reported and "the seller" not having the opportunity to resolve the issue we reserve the right to cancel warranties offered by the company, this does not affect your statutory rights.
9.1 We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes). 10.1 If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. 11.1 Where the company is registered for VAT purposes the company will charge VAT at the current rate laid down by english law. 12.1 Where the law requires a minimum age limit for the purchase of specific goods, you confirm that you are over the required age limit and the person that will accept delivery is over the required age limit. 14.1 We do not share customer details with any 3rd parties other than delivery details which will be used by a nominated courier for delivery purposes only. By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Programme terms and conditions - opens in a new window or tab.
By clicking 1 Click Bid, you are agreeing to buy this item from the seller if you're the winning bidder. If the item comes direct from a manufacturer, it may be delivered in non-retail packaging, such as a plain or unprinted box or plastic bag.
Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. All conditions of the Customer or other terms and conditions or warranties whatsoever are excluded from the contract or any variation thereof unless expressly accepted by the Company in writing, and these terms and conditions shall be deemed to be incorporated in any quotation received from the Company and the Customer's own conditions shall not be regarded as a counter offer.


Any modifications to specifications required after the Company has provided a quote may entail an extra charge being raised at a reasonable rate having regard to the nature of the modification. In particular, the Company reserves the right to charge a 20% handling charge for goods which are accepted back into stock for credit, although the Company's claim in this regard may not be limited to this sum. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you. We will charge up to 35% returns charge in line with the relevant manufacturera€™s returns charges (excluding VAT). While we cannot accept liability for errors or if slight variations in the actual goods occur, we will provide a full refund if you are dissatisfied.
We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. By clicking Confirm bid you commit to buy this item from the seller if you are the winning bidder.
Import charges previously quoted are subject to change if you increase you maximum bid amount. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable.
Our acceptance of your order by delivery of the goods constitutes a legally binding contract between us, on these terms and conditions.
To claim against the courier and receive FREE replacements you must sign the courier as DAMAGED - anything else will mean you accept the goods in good condition - this is in the terms and conditions of the courier. In the case of non-stock items we cannot authorise a refund until it has been authorised by the manufacturer.
This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
In the unlikely event that you have not received all the goods within 21 days of the date of delivery (or where you have requested a delayed despatch within 21 days of the requested despatch date), you must notify us immediately.



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