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The operations management is important to ensure the business makes the best use of resources. These Business Studies revision slides are based on the Textbook: Business Studies (Fourth Edition) by Karen Borrington and Peter Stimpson.
Costs and Break-even AnalysisBusiness costs and break-even analysis All businesses involve costs.
The Intercultural Competence Learning Lab offers teaching staffs at the International Business School a safe environment for sharing intercultural experiences that often create uncertainty, anxiety, and self-doubt. The IBS Intercultural Competence Learning Lab, or ICLL, is a safe environment for IBS teaching staff sharing intercultural (classroom) experiences or incidents, for critical reflection on experiences and current IC models, and for discussing self-development issues related to intercultural competence (IC)The framework for ICLL is based on the consensus model of Intercultural Competence designed by Darla Deardorff (2009) - see illustration 1. By triangulation of the data from the IDI pre- and post-test, the individual self-reports, and the interviews we aim at achieving a higher validity of our findings related to the development of intercultural sensitivity and competence due to the ICLL intervention. One of the unique features of the ICLL is that it offers a safe environment to teaching staff for sharing intercultural experiences that often create uncertainty, anxiety, and self-doubt. If you wish to be informed whenever a new good practice is published please fill in your details below and subscribe. Phronesis is a visualisation toolkit that we will use to provide students with online access to the various concept maps in a more structured environment, where they come pre-packaged as a Learning Module, curriculum aligned to the syllabus. The interdependence of a company and society can be analyzed with the same tools used to analyze competitive position and develop strategy. HSC Business Studies This blog is dedicated to support students undertaking the New South Wales, BOS, Business Studies Course for 2013.
Later in the year the Concept Maps will be offered for online viewing in an integrated Learning Module. Enter your email address to follow this blog and receive notifications of new posts by email. Sorry, but there aren't any articles in the Effectiveness of Human Resource Management category yet. HSC Business StudiesThis blog is dedicated to support students undertaking the New South Wales, BOS, Business Studies Course for 2013.
What makes participants experience the ICLL as a good practice is having regular moments with peers for genuine attention to intercultural experiences and (classroom) incidents, being part of a platform for IC discussion, learning relevant IC theories and models, actively working on one's own intercultural sensitivity, and generating teaching and management advices for improving the (IC) quality of the educational environment. The power of collaborative learning by offering a platform for deeper understanding of intercultural classroom experiences or incidents is quickly obvious to participants.



When a company uses the value chain to chart all the social consequences of its activities, it has, in effect, created an inventory of problems and opportunities—mostly operational issues—that need to be investigated, prioritized, and addressed.
It can be used as a framework to identify the positive and negative social impact of those activities. The Blog will be used to advise students of the release of new material which will be compiled an delivered as a series of E-Books throughout the year. The operations manager is responsible for making sure the raw materials are provided and made into finished goods and services. The improved intercultural sensitivity is assumed to lead to an external outcome, namely an improved intercultural competence. The initiative is termed a Learning Lab in recognition of the richness, complexity and ambiguity of the subject matter, as much as in recognition of the absence of uniform solutions; we seek and we try.
Facilitation however with validated instruments like the IDI, directing learning based on DMIS developmental stages, and professionally taking care of the training components requires trained staff. In general, companies should attempt to clear away as many negative value-chain social impacts as possible. These “inside-out” linkages may range from hiring and layoff policies to greenhouse gas emissions, as the partial list of examples illustrated here demonstrates. In order to see all the Concept Maps in an integrated Learning Module you will need to GOTO Phronesis (see below) and Register for the Business Studies Course 2013. We define intercultural competence as the ability to handle and communicate both effectively and appropriately in a variety of cultural contexts. The ICLL practice can easily be repeated, but should not be expanded beyond a group size of 12-14.
Some company activities will prove to offer opportunities for social and strategic distinction.
Respect and openness is manifest at the start of each ICLL session when participants discuss personal IC experiences or critical (classroom) IC incidents.
Since we operate in educational context we specify this further as the ability to educate both effectively and appropriately, and made visible by respecting and using the variety of cultural contexts present in the multicultural classroom. We jointly analyze to what extent cultural values, prejudices, stereotypical behavior, etc.
In doing so we role-model the critical reflection and the behavior that we think is indispensible for intercultural competent graduates - see illustration 2.A preliminary finding of the pre-test IDI group score is that the group has not resolved issues related to tendencies to assume that people from other cultures are basically 'like us', and that the group has not resolved issues related to tendencies to shift perspective according to cultural context.


Therefore, the task is to identify those areas of social context with the greatest strategic value. A company should carefully choose from this menu one or a few social initiatives that will have the greatest shared value: benefit for both society and its own competitiveness. They then receive both a group- and individual feedback, articulate personal IC learning outcomes based on the profiles, fill out a second IDI questionnaire at the end of the ICLL trajectory (post-test), receive a second profile, and reflect on the outcomes. We then go by the assumptions described above that this will have a positive effect on the quality of education. The following scholars underpin our assumption: Deardorff (2009) writes that 'the shifts of internal frames predict appropriate and effective outcomes' (italics added, p. Hence directly connected, in order to say something about the assumption that increased sensitivity leads to increased competence we interview all participants at the end of the ICLL trajectory, finding out what participants report as learning moments from the ICLL that enhanced their intercultural competence.Further, all the participants keep a logbook where they self-report critical incidents or key learning moments that relate to their self-selected IC exploration issues. Pettigrew (2008) proved that these elements are crucial in IC development; Deardorff (2009) showed that over 20 experts in the field of IC see empathy as the single fully agreed upon subcomponent of IC. Developing intercultural sensitivity: An integrative approach to global and domestic diversity. We try to stimulate skills development by having empathy and perspective taking exercises + debriefing during our ICLL sessions. Bennett and Bennett (2004) write: 'The underlying assumption of the model is that as one's experience of cultural differences becomes more sophisticated, one's competence in intercultural relations increases' (italics added p. And finally Hammer (2007) writes that 'more ethnorelative worldviews have more potential to generate the attitude, knowledge and behavior that constitute intercultural competence' (p.
Still, demonstrable effect on the quality of the education would ideally come from pre- and post-testing the intercultural competence of students. Intercultural learning assessment: The link between program duration and the development of intercultural sensitivity.



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