Business writing training in dubai,coach usa bus line 100,transformational leadership training pdf zusammenf?gen,esther i jerry hicks pdf - Downloads 2016

Here is a list of the public training courses that we run in the fields of Business Writing. We conduct quality evaluations after each training day to ensure your complete satisfaction.
A program plan links to the strategies or broad approaches to facilitating change identified in the program plan.
According to THCU, activities are products or services that are made or held for a given audience, such as an event, a phone-in counseling service or a self-help group.
Ideally, healthy workplace plans are flexible and allow individuals to indicate the changes or supports they need in order to work well and be productive. Formative evaluation plans must be created during the program planning phase, before implementation.
There are three types of evaluations to consider[2], not all of which will necessarily be used for every program. Formative evaluation measurement can help improve the program during and after the implementation.
Generates information that can be used to demonstrate the results of the program to funders and the community.
Focuses most on program activities, outputs and short-term outcomes for the purpose of monitoring progress and making mid-course corrections when needed.
Helpful in describing the quality and effectiveness of the program by documenting its impact on participants and the community. When conducting evaluations, practitioners should think about expected outcomes, how achievements will be measured and the role of the workers themselves in program planning, design, implementation and evaluation.
There are many things to think about when developing an evaluation plan, only some have been explored in this Info-Pack. An organization’s healthy workplace committee is responsible for developing a detailed work plan. A healthy workplace committee used an organizational culture audit ? a type of situational assessment.
Online Health Program Planner provides additional information and helps users develop a full, comprehensive plan.
In Canada and the rest of the world, not enough research has been conducted to find the workplace interventions that are good practices, those that work well and those interventions that do not work as intended.
Psychological Support: A work environment where coworkers and supervisors are supportive of employees’ psychological and mental health concerns and respond appropriately as needed.
Provide a portable computer to enable an employee’s ability to work at home or at unusual hours when needed. Create opportunities for training and mentoring to enhance managers’ interpersonal and people management skills. Ensure widespread awareness of the company benefits and programs that employees can access to address and support their mental health. Create “stay-at-work” policies and programs to assist employees who remain at work while dealing with mental health concerns including formal and informal accommodations, such as allowing an employee to temporarily work part-time when they are returning from an absence. Create a support net for new employees by pairing them with a mentor and a peer during their orientation. Create an organizational mission statement that incorporates values of trust, honesty and fairness and display it prominently for staff and the public. Create standardized orientation sessions for new employees with information about company’s mission and values and standards for employee behaviour.
Identify role models or mentors for new and junior employees to strengthen and ensure the continuity of organizational culture. Hold all members of the organization accountable for their actions and ensure that managers and leaders are held accountable to the same or higher standard.
Clear Leadership and Expectations: A work environment where there is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes. Develop a schedule of ‘check-ins’ with employees and managers to address issues of concern.
Create mandatory training sessions for management and aspiring managers that builds skills around emotional intelligence, mental health in the workplace, assertive and non-violent communication, leadership and ethics.
Civility and Respect: A work environment where employees are respectful and considerate in their interactions with one another, as well as with customers, clients and the public. Create a “Matter of Respect” policy that goes above regulatory requirements to foster an environment that respects diversity and ensures a safe workspace where employees feel comfortable to be themselves.
Give equal consideration in employment and advancement decisions to qualified persons with mental health disabilities.
Psychological Job Fit: A work environment where there is a good fit between employees’ interpersonal and emotional competencies, their job skills and the position they hold. Hire managers and leaders based on their ability to demonstrate and understanding and commitment to leadership capabilities and supportive management practices rather than technical skills. Have employees complete a personality and skills assessment before they are hired and placed into a position. Provide reinforcement and praise for employees’ demonstration of interpersonal and emotional competencies.
Growth and Development: A work environment where employees receive encouragement and support in the development of their interpersonal, emotional and job skills.
Create a mentor program that links new employees to experienced employees to create a social and professional support.
Host an annual education fair that highlights opportunities for personal and professional development and provides information on the company’s reimbursement policies. Develop an internal training and development syllabus that lets employees know about all available opportunities in the company for growth, education and training.
Provide seminars, workshops, lunch and learns, seminars, conferences and educational activities for employees that focus on both individual and department needs. Recognition and Reward: A work environment where there is appropriate acknowledgement and appreciation of employees’ efforts in a fair and timely manner.
Celebrate employee dedication by providing an INDIVIDUALIZED GIFT to the employee on their 10, 15, 20-year employment anniversaries and recognize to the whole organization in a newsletter, email or announcement. Reward long standing employees with scholarships for their own growth or child-education savings accounts.
Three or four times during the summer, the company hosts a free barbecue lunch to which all employees are encouraged to come. Provide employees with constructive informal rewards such as closing the office early on a Friday after a hard week or allowing an employee who has done a good job the opportunity to try a new role and to take on additional responsibilities. Provide dental, vision and mental health coverage that takes effect on the first day of employment. Encourage employees to publicly acknowledge and thank their peers for exceptional effort, doing an outstanding job, enhancing the work environment, showing tremendous passion for the job or for providing leadership. Involvement and Influence: A work environment where employees are included in discussions about how their work is done and how important decisions are made. Ensure management is approachable and available to communicate by implementing an open door policy and by being visible around the office. Involve employees in the interviewing and screening for job candidates to ensure that existing team members are comfortable with hiring decisions.
Encourage employee participation and involvement during times of organizational change, providing empathy and support throughout. Workload Management: A work environment where tasks and responsibilities can be accomplished successfully within the time available. Train managers to be flexible with schedules to accommodate staff needs and to model good practices. Engagement: A work environment where employees enjoy and feel connected to their work and where they feel motivated to do their job well. Conduct an annual satisfaction survey where employees can evaluate and provide feedback on their manager’s performance in the areas of communication, leadership, conflict management and innovation. Balance: A work environment where there is recognition of the need for balance between the demands of work, family and personal life. Provide personal days rather than sick days – this allows additional flexibility for employees who have childcare or eldercare concerns.
Allowing workers to take paid or unpaid time during the day for medical appointments or deal with urgent family issues encourage employees to take time off to spend with family.
Family Day open-house event where the family is invited to join staff for a day of games, tours, stories and food. Hold employees accountable to getting all the work they need to get done finished, but enable them to work in the evenings or mornings at home if they cannot spend their full day in the office.
Allow a full-time employee to job share rather than quit by allowing them to become a part-time employee and hire a second part-time employee to cover the other half of the work.
Provide telecommuting options during the summer so that those with school-aged children, employees caring for aging parents or employees with other circumstances can opt to work from home. Psychological Protection: A work environment where employees’ psychological safety is ensured. Provide Mental Health First-Aid training during employees’ regular hours and funded by company. Encourage a safety culture by rewarding areas that have low accident rates with points towards prizes or bonuses. Host emotional wellness seminars to teach employees new skills and strategies for staying psychologically fit in an emotionally demanding job environment. Provide retraining and gradual return to work for employees as needed who have been away for an extended leave.
Providing employees the option to turn off fluorescent lights in their offices and bring in floor or table lamps. Provide a quiet break room or an enclosed office for employees to go to when they need a break. Providing a private space for employees to make phone calls during the day for personal or professional support.
Situation: To reduce turnover, Lee Valley wanted to show employees that there was room for growth within the organization. Result: Employees see that opportunities for growth and development come in many shapes and forms and many employees have grown and developed their careers at Lee Valley through these measures.
Canadian Best Practices Portal for Health Promotion and Chronic Disease Prevention, by the Public Health Agency of Canada, is a database of evaluated, best practice interventions.
Logic Model Workbook, by THCU, provides an overview of logic models including what they are, why they are important and how to use their four-step approach to creating program logic models.
This is a€?Business Writing in Actiona€?, chapter 9 from the book Communication for Business Success (v.
This content was accessible as of December 29, 2012, and it was downloaded then by Andy Schmitz in an effort to preserve the availability of this book.
PDF copies of this book were generated using Prince, a great tool for making PDFs out of HTML and CSS. For more information on the source of this book, or why it is available for free, please see the project's home page. DonorsChoose.org helps people like you help teachers fund their classroom projects, from art supplies to books to calculators. Review the different kinds of common business communication writing covered by the main headings in this chapter.
Conduct an online search for job descriptions associated with your chosen career and think about what tasks are accomplished in a typical day or week. Text messages and e-mails are part of our communication landscape, and skilled business communicators consider them a valuable tool to connect. Whatever digital device you use, written communication in the form of brief messages, or textingWritten communication in the form of brief messages using a digital device., has become a common way to connect. It is often said that you can tell how old someone is by how he or she inputs a phone number on a cell phone. Electronic mail, usually called e-mailElectronic mail., is quite familiar to most students and workers. Many businesses use automated e-mails to acknowledge communications from the public, or to remind associates that periodic reports or payments are due. E-mails may be informal in personal contexts, but business communication requires attention to detail, awareness that your e-mail reflects you and your company, and a professional tone so that it may be forwarded to any third party if needed. Proper salutations should demonstrate respect and avoid mix-ups in case a message is accidentally sent to the wrong recipient.
E-mail ahead of time if you are going to attach large files (audio and visual files are often quite large) to prevent exceeding the recipienta€™s mailbox limit or triggering the spam filter. We create personal pages, post messages, and interact via mediated technologies as a normal part of our careers, but how we conduct ourselves can leave a lasting image, literally.
Her rules speak for themselves and remind us that the golden rule (treat others as you would like to be treated) is relevant wherever there is human interaction. Social customs that exist in traditional, live, human interaction also influence the rules and customs by which we interact with each other in the online environment. Choose at least three e-mails you have sent or received that are good examples of business communication. Find a a€?flame war,a€? or heated discussion in an online forum and note how it is handled. A memoAn abbreviation for memorandum; normally used for communicating policies, procedures, or related official business within an organization. A memoa€™s purpose is often to inform, but it occasionally includes an element of persuasion or a call to action.
One effective way to address informal, unofficial speculation is to spell out clearly for all employees what is going on with a particular issue. While memos do not normally include a call to action that requires personal spending, they often represent the business or organizationa€™s interests. A memo has a header that clearly indicates who sent it and who the intended recipients are.
In a standard writing format, we might expect to see an introduction, a body, and a conclusion.
Memos are often announcements, and the person sending the memo speaks for a part or all of the organization. Some written business communication allows for a choice between direct and indirect formats, but memorandums are always direct.
Memos are a place for just the facts, and should have an objective tone without personal bias, preference, or interest on display.
While e-mail and text messages may be used more frequently today, the effective business letter remains a common form of written communication.
Letters may serve to introduce your skills and qualifications to prospective employers, deliver important or specific information, or serve as documentation of an event or decision.
The date should be placed at the top, right or left justified, five lines from the top of the page or letterhead logo. Like a subject line in an e-mail, this is where you indicate what the letter is in reference to, the subject or purpose of the document. This is your opening paragraph, and may include an attention statement, a reference to the purpose of the document, or an introduction of the person or topic depending on the type of letter. If you have a list of points, a series of facts, or a number of questions, they belong in the body of your letter. An emphatic closing mirrors your introduction with the added element of tying the main points together, clearly demonstrating their relationship. Five lines after the close, you should type your name (required) and, on the line below it, your title (optional). If the letter was prepared, or word-processed, by someone other than the signatory (you), then inclusion of initials is common, as in MJD or abc.
Just like an e-mail with an attachment, the letter sometimes has additional documents that are delivered with it. A formal business letter normally includes a logo or contact information for the organization in the header (top of page) or footer (bottom of page). Memos are brief business documents usually used internally to inform or persuade employees concerning business decisions on policy, procedure, or actions.
Letters are brief, print messages often used externally to inform or persuade customers, vendors, or the public. Find a business letter (for example, an offer you received from a credit card company or a solicitation for a donation) and share it with your classmates. Now that you have reviewed a sample letter, and learned about the five areas and fifteen basic parts of any business letter, write a business letter that informs a prospective client or customer of a new product or service.
In order to be successful in business and industry, you should be familiar with the business proposal. You can be creative in many aspects of the business proposal, but follow the traditional categories.



Title page with name, title, date, and specific reference to request for proposal if applicable.
Like an abstract in a report, this is a one- or two-paragraph summary of the product or service and how it meets the requirements and exceeds expectations. What currently exists in the marketplace, including competing products or services, and how does your solution compare? A clear presentation, often with visual aids, of the process, from start to finish, with specific, dated benchmarks noted. Delivery is often the greatest challenge for Web-based servicesa€”how will people learn about you?
What are the initial costs, when can revenue be anticipated, when will there be a return on investment (if applicable)? Ethos refers to credibility, pathos to passion and enthusiasm, and logos to logic or reason.
In the same way, if you are not enthusiastic about the product or service, why should the potential client get excited?
RFPs typically specify the product or service, guidelines for submission, and evaluation criteria.
Click on this link to see a sample request for proposal from the American Institute of Public Accounts. Search for an RFP (request for proposal) or similar call to bid, and post it to your class. Choose a type of report by its function, and display the information in a vivid way that is easily understood. Reports come in all sizes, but are typically longer than a page and somewhat shorter than a book. Table 9.3 "Types of Reports and Their Functions" includes common reports that, depending on the audience needs, may be informational or analytical. Pay attention to these essential elements when you consider your stakeholders, or those who have an interest in the report.
Like the cover of a book, sometimes a picture, image, or logo is featured to introduce the topic to the reader. This report presents the current status of the X tarpit sands, the study of oil recoverability, and the findings of the study with specific recommendations.
Oil sands recovery processes include ways to extract and separate the bitumen from the clay, sand, and water that make up the tar sands. Analysis and Recommendations: Analysis of the data and recommendations based on that analysis. This portion clearly indicates the main results and their relation to recommended action or outcome.
Write a report on a trend in business that youa€™ve observed, and highlight at least the main finding.
You need to list your education in reverse chronological order, with your most recent degree first.
List in reverse chronological order your employment history, including the positions, companies, locations, dates, duties and skills demonstrated or acquired. Custom documents take additional time, preparation, analysis of the job announcement, and may not fit the established guidelines. Consider a brief section that lists common words associated with the position as a skills summary: customer service, business communication, sales, or terms and acronyms common to the business or industry. Whether you need an executive board meeting agenda or a PTA committee meeting agenda, Vertex42's meeting agenda templates can help you get started. The Vertex42 meeting agenda templates below can be downloaded for free, but you will be subject to the license agreement below. Whether you need a board meeting agenda, team meeting agenda or a sales meeting agenda, this template will help your meeting stay focused and on track.
This standard committee meeting template is perfect for a wide range of committee style meetings including PTA meetings, Neighborhood meetings and Club meetings. Tip: Take notes on your copy of the agenda during the meeting to help you generate coherent meeting minutes. The Microsoft Office® template gallery has a large collection of meeting agenda templates that can be downloaded for free.
Conference Meeting Agenda - This template is ready to help you with a day-long conference meeting.
Board Meeting Agenda Template - This formal agenda template might be used for Board Meetings. PTA Committee Meeting Agenda Template - Use this sample committee meeting agenda as a guide for running your local PTA meetings. Conference Agenda with Tracks - For larger conferences spanning multiple days and having multiple tracks. If you like our free meeting agenda template, you are welcome to mention it on your blog, in a newsletter, on your website, etc.
Most courses are available for attendance throughout the year on dates specified within individual programme pages. For example, “building healthy public policy” or “creating supportive environments” are strategies. Flexible work programs support everyone within the workplace, they enable every employee to be more productive, less stressed and have overall better mental health. This shows whether the program was successful and can be used to decide whether it should continue. Although data may be collected throughout the program, the purpose is to determine the value and worth of a program based on results. In order to begin an evaluation plan, effective process and outcome objectives need to be created.
Indicators are the units of measurement used to assess the extent to which objectives have been met. The work plan should outline the program objectives, activities and evaluation methods in each phase of the plan. Mentors can help develop skills and competencies and can teach new hires how to successfully navigate the organization’s culture. This can involve an outline of possible career planning opportunities and include the technical and personal leadership expectations of all employees.
These educational opportunities could be provided by internal experts or external organizations. Employees can receive two hours of tutoring a week within their regular work schedule at no personal cost and employees are paid for one of the two hours. Working well can be determined by providing exceptional service, supporting organizational programs, fostering teamwork or by staying late during a heavy work period.
This can help reinforce positive communication, provide a venue for thinking about coworkers’ positive characteristics, break down communication barriers between staff members and help to frame staff interactions positively.
Also, allow employees a venue for communicating their thoughts and concerns with senior executives.
This helps increase feelings of control, alignment or buy-in to the company’s mission and increases employees’ sense of pride in their work.
Ideally their involvement would be included from the beginning, if not however they should at least be consulted before the plan is finalized.
Stay interviews are where new employees meet with a human resources manager after three months and then again after six months to have a formal retention interview. These practices can help reduce work-conflict and unhealthy stress and can improve productivity. This also creates a succession plan for if the employee decides that they do want to retire or stop working all together.
This gives employees first crack at these positions and many people have grown and developed their careers through this feature.
Parkinson, “Establishing a Core set of Sustainable National Mental Health and Well-being Indicators,” Scotland Journal of Public Mental Health (2006) 5.1. See the license for more details, but that basically means you can share this book as long as you credit the author (but see below), don't make money from it, and do make it available to everyone else under the same terms. However, the publisher has asked for the customary Creative Commons attribution to the original publisher, authors, title, and book URI to be removed.
Make a note of which kinds of documents you have produced in the past and which you have not. It is useful for short exchanges, and is a convenient way to stay connected with others when talking on the phone would be cumbersome.
If the person uses his or her thumb while holding the digital device, that person may have been raised on video games and be adept at one-handed interfaces.
Research shows that the likelihood of an accident increases dramatically if the driver is texting behind the wheel.Houston Chronicle. You may also be assigned to a€?populatea€? a form e-mail in which standard paragraphs are used but you choose from a menu of sentences to make the wording suitable for a particular transaction.
Identify yourself by creating a signature block that automatically contains your name and business contact information. An e-mail is not a text message, and the audience may not find your wit cause to ROTFLOL (roll on the floor laughing out loud). Include line breaks between sentences or divide your message into brief paragraphs for ease of reading.
Catch and correct spelling and grammar mistakes before you press a€?send.a€? It will take more time and effort to undo the problems caused by a hasty, poorly written e-mail than to get it right the first time.
Watch out for an emotional responsea€”never reply in angera€”but make a habit of replying to all e-mails within twenty-four hours, even if only to say that you will provide the requested information in forty-eight or seventy-two hours. Do not send your reply to everyone who received the initial e-mail unless your message absolutely needs to be read by the entire group.
Capital letters are used on the Internet to communicate emphatic emotion or yelling and are considered rude. The photograph you posted on your MySpace page may have been seen by your potential employer, or that nasty remark in a post may come back to haunt you later.
The content and formatting of an e-mail message should reflect professionalism and follow the rules of netiquette.
If budget cuts are a concern, then it may be wise to send a memo explaining the changes that are imminent. They may also include statements that align business and employee interest, and underscore common ground and benefit. An acronym or abbreviation that is known to management may not be known by all the employees of the organization, and if the memo is to be posted and distributed within the organization, the goal is clear and concise communication at all levels with no ambiguity. While it may contain a request for feedback, the announcement itself is linear, from the organization to the employees. It can serve to introduce you to a potential employer, announce a product or service, or even serve to communicate feelings and emotions. The audience or reader may have their own idea of what constitutes a specific type of letter, and your organization may have its own format and requirements. Regardless of the type of letter you need to write, it can contain up to fifteen elements in five areas.
If your letter includes a letterhead with this information, either in the header (across the top of the page) or the footer (along the bottom of the page), you do not need to include it before the date.
This can make it clear to a third party that the letter was delivered via a specific method, such as certified mail (a legal requirement for some types of documents). An emphatic opening involves using the most significant or important element of the letter in the introduction. You may choose organizational devices to draw attention, such as a bullet list, or simply number them.
This line indicates what the reader can look for in terms of documents included with the letter, such as brochures, reports, or related business documents. Just like a a€?CCa€? option in an e-mail, it indicates the relevant parties that will also receive a copy of the document. Share it with your classmates, observing confidentiality by blocking out identifying details such as the name of the sender, recipient, and company. It features many of the common elements of a report, but its emphasis on persuasion guides the overall presentation.
Much like a report, with several common elements and persuasive speech, a business proposal makes the case for your product or service. While you may be able to present your normal product, service, or solution in an interesting way, you want your document and its solution to stand out against the background of competing proposals.
Be clear, concise, specific, and provide a comprehensive list of immediate, short, and long-term benefits to the company.
If you are bidding on a gross lot of food service supplies, this may not apply to you, but if an audience is required for success, you will need a marketing plan. Again, the proposal may involve a one-time fixed cost, but if the product or service is to be delivered more than once, and extended financial plan noting costs across time is required.
All three elements are integral parts of your business proposal that require your attention. It is not enough to make baseless claims about your product or servicea€”you have to show why the claims you make are true, relevant, and support your central assertion that your product or service is right for this client. The solicitation may come in the form of a direct verbal or written request, but normally solicitations are indirect, open-bid to the public, and formally published for everyone to see. Follow the guidelines provided in the sample letter for CPA services on the American Institute of Public Accountants Web site. List three companies that you would like to sell your product or service to and learn more about them. Within your organization, there may be employer-specific expectations that need to be addressed to meet audience expectations.
An informational report informs or instructs and presents details of events, activities, individuals, or conditions without analysis. An analytical report presents information with a comprehensive analysis to solve problems, demonstrate relationships, or make recommendations. You need to be flexible and adjust to the needs of the audience while respecting customs and guidelines.
That may include the person(s) the report is about, whom it is for, and the larger audience of the business, organization, or industry. For example, from the rising cost of textbooks to the Unnamed Publisher approach to course content, textbooks are a significant issue for students. People network, link, and connect in new ways via online profiles or professional sites like LinkedIn.
Your objective should reflect the audiencea€™s need to quickly understand how you will help the organization achieve its goals.
You know that when given a class assignment, you are expected to follow directions; similarly, the employer is looking for specific skills and experience. Simply choose between the table or outline style template, fill in the critical information and distribute prior to your meeting so that everyone is prepared for your vital business discussions. Any of these Business Writing training courses can be tailored for presentation as an In-Company course for six or more delegates, deliverable on your premises or at a training venue of your choice. When your employees attend the SkillPath Corporate Strategies Report Writing training course, they’ll discover simple techniques for creating professional-looking reports in no time at all. Each strategy contains one or more activities.  Planning terms may vary between organizations. Many practices that are used to promote mental health are also strategies for supporting employees who have mental illness. The majority of Canadians are reporting higher levels of burnout, major depression, anxiety and other mental health problems[1].
A mix of health and business indicators should be used and if organizational levels of change have been included, indicators regarding the workplace culture, including the psychosocial environment, will be necessary.
One of the issues flagged was that employees felt their stress levels were almost unmanageable.
This way, employees are able to know what skills are needed for them to progress to the next level.
Find out from the team what they would value receiving by giving them a choice between a couple of different prizes, one example of a prize could be a gift certificate to the cafeteria.
This can help managers understand what they are doing well and what the managers and the organization as a whole could do even better to support their employee.
For employees who want to further their education, Lee Valley has an education policy, paying the tuition as long as it has some relevance to their job or is along the lines of professional development. You may also download a PDF copy of this book (6 MB) or just this chapter (934 KB), suitable for printing or most e-readers, or a .zip file containing this book's HTML files (for use in a web browser offline).
Writing in an online environment requires tact and skill, and an awareness that what you write may be there forever.


Texting is not useful for long or complicated messages, and careful consideration should be given to the audience. If he holds the digital device with one hand and inputs the number with the other, he may be over thirty, or may be less comfortable with some technological devices. Given the complexity of communication, and the useful but limited tool of texting, be aware of its limitation and prevent misinterpretation with brief messages. Do you feel lost or a€?out of ita€? if you dona€™t have your cell phone and cannot connect to people, even for fifteen minutes? In business, it has largely replaced print hard copy letters for external (outside the company) correspondence, as well as taking the place of memos for internal (within the company) communication.Guffey, M. Although e-mail may have an informal feel, remember that when used for business, it needs to convey professionalism and respect.
Spam filters may have intercepted your message, so your recipient may never have received it. Some fifteen years ago, when the Internet was a new phenomenon, Virginia Shea laid out a series of ground rules for communication online that continue to serve us today. It is often written from a one-to-all perspective (like mass communication), broadcasting a message to an audience, rather than a one-on-one, interpersonal communication. The unofficial, informal communication network within an organization is often called the grapevineThe unofficial, informal communication network within an organization, often characterized by rumor, gossip, and innuendo., and it is often characterized by rumor, gossip, and innuendo. Date and subject lines are also present, followed by a message that contains a declaration, a discussion, and a summary. The memo may have legal standing as it often reflects policies or procedures, and may reference an existing or new policy in the employee manual, for example.
Wea€™ll examine the basic outline of a letter and then focus on specific products or writing assignments. This chapter outlines common elements across letters, and attention should be directed to the expectations associated with your particular writing assignment.
While you may not use all the elements in every case or context, they are listed in Table 9.1 "Elements of a Business Letter". A comma after the salutation is correct for personal letters, but a colon should be used in business. Readers tend to pay attention to openings, and it makes sense to outline the expectations for the reader up front.
Readers may skip over information in the body of your letter, so make sure you emphasize the key points clearly.
If your organization is going to expand and needs to construct a new wing, it will probably be put out to bid. Business proposalsDocument designed to make a persuasive appeal to the audience to achieve a defined outcome, often proposing a solution to a problem. Each aspect of your proposal has its place and it is to your advantage to respect that tradition and use the categories effectively to highlight your product or service. There should be no errors in spelling or grammar, and all information should be concise, accurate, and clearly referenced when appropriate.
Few decision-makers can ever afford to read more than one page when deciding if they are interested in a deal or not.
A request for proposal (RFP), request for quotation (RFQ), and invitation for bid (IFB) are common ways to solicit business proposals for business, industry, and the government. IRBs are often job-specific in that they encompass a project that requires a timeline, labor, and materials.
They can, however, be tailored to specific businesses with time and effort, and the demonstrated knowledge of specific needs or requirement can transform an otherwise generic, brochure-like proposal into an effective sales message.
Reports are part of any business or organization; from credit reports to police reports, they serve to document specific information for specific audiences, goals, or functions.
The function of the report is its essential purpose, often indicated in the thesis or purpose statement. This chapter discusses reports in general terms, focusing on common elements and points of distinction, but reference to similar documents where you work or additional examination of specific sample reports may serve you well as you prepare your own report. An example of this report may be a field report by a Center for Disease Control (CDC) physician from the site of an outbreak of the H1N1 virus, noting symptoms, disease progression, steps taken to arrest the spread of the disease, and to make recommendations on the treatment and quarantine of subjects. Ask yourself who the key decision makers are who will read your report, who the experts or technicians will be, and how executives and workers may interpret your words and images. Draw from your experience as you bring together sources of information to illustrate a trend.
If there is a difference between the GPA in your major courses and your overall GPA, you may want to list them separately to demonstrate your success in your chosen field. Emphasize responsibilities that involved budgets, teamwork, supervision, and customer service when applying for positions in business and industry, but dona€™t let emphasis become exaggeration. By mirroring the employera€™s language and submitting your application documents in accord with their instructions, you convey a spirit of cooperation and an understanding of how to follow instructions.
Choose a sans serif (without serif, or decorative end) font like Arial or Tahoma that wona€™t be misread. Be sure to continue reading below for instructions on how to modify the agenda and to see several sample meeting agendas. Choose between the table or outline version, fill in the details and add your discussion items to help keep your meeting on topic and productive. We’ll untangle the writing process and break it down into a handful of straightforward steps that will help them organize their thoughts and present their messages in ways that achieve positive results. It’s important to be realistic about what can be accomplished with the human and financial resources available. Therefore, one benefit of implementing many of these programs is that they also aid people with mental health issues. Mentally healthy workplaces provide mentally healthy options and programs for all employees. Process indicators help you decide whether your program was implemented in the way you intended. The program work plan needs to be revisited regularly to check on progress and to make any necessary modifications. For example, social and environmental support is extremely beneficial when trying to promote behaviour change.
Curriculum could feature mathematics, adult literacy, GED preparation, English as a second language, basic computing and life skills classes.
From memos to letters, from business proposals to press releases, your written business communication represents you and your company: your goal is to make it clear, concise, and professional.
Of course, there is no actual correlation between input and age, but it is a useful example to use when considering who your audience is when writing a text message.
Sometimes being unavailable for a time can be healthya€”everything in moderation, including texting. Deadly distraction: Texting while driving, twice as risky as drunk driving, should be banned. Never write or send anything that you wouldna€™t want read in public or in front of your company president. It may also be used to update a team on activities for a given project, or to inform a specific group within a company of an event, action, or observance. On the grapevine, one person may hear that someone else is going to be laid off and start passing the news around.
For example, on February 13, 2009, upper management at the Panasonic Corporation issued a declaration that all employees should buy at least $1,600 worth of Panasonic products.
The discussion elaborates or lists major points associated with the topic, and the conclusion serves as a summary.
There are many types of letters, and many adaptations in terms of form and content, but in this chapter, we discuss the fifteen elements of a traditional block-style letter.
The salutation a€?To whom it may concerna€? is appropriate for letters of recommendation or other letters that are intended to be read by any and all individuals. Just as you would preview your topic in a speech, the clear opening in your introductions establishes context and facilitates comprehension.
If your letter requests or implies action, the conclusion needs to make clear what you expect to happen.
Everything from office furniture to bedpans could potentially be put out to bid, specifying a quantity, quality, and time of delivery required. Every category is an opportunity to sell, and should reinforce your credibility, your passion, and the reason why your solution is simply the best.
Your credibility may be unknown to the potential client and it is your job to reference previous clients, demonstrate order fulfillment, and clearly show that your product or service is offered by a credible organization.
Information that pertains to credibility should be easy to find and clearly relevant, including contact information. This is even more true for people of a different culture or language,a€? said Adnan Khashoggi, a successful multibillionaire.Riley, P. For example, if a local school district announces the construction of a new elementary school, they normally have the architect and engineering plans on file, but need a licensed contractor to build it. Getting your tailored message to your target audience, however, is often a significant challenge if it has not been directly or indirectly solicited. Just as the example has employees named after colors, your (imaginary) company should have contact information that does not directly link to real businesses or you as an individual.
The type of report is often identified by its primary purpose or function, as in an accident report, a laboratory report, a sales report, or even a book report. The function will also influence the types of visual content or visual aids, representing words, numbers, and their relationships to the central purpose in graphic, representational ways that are easy for the reader to understand. The report will note the time, date, place, contributing factors like weather, and identification information for the drivers involved in an automobile accident.
While there is no universal format for a report, there is a common order to the information. Your MySpace and Facebook pages are also often accessible to the public, so never post anything you wouldna€™t want your employer (current or future) to read, see, or hear.
There will plenty of time later to clarify what you prefer to be called, but all your application documents, including those that relate to payroll, your social security number, drug screenings, background checks, fingerprint records, transcripts, certificates or degrees, should feature your legal name. This document represents you in your absence, and if information is false, at a minimum you could lose your job. Use the one-page format to put your best foot forward, remembering that you may never get a second chance to make a good first impression. Simple, clear fonts that demonstrate no points at which letters may appear to overlap will increase the probability of the computer getting it right the first time. By making these programs available to everyone, employees with mental illness can access them without disclosing and potentially exposing themselves to stigma and discrimination. Employees said they dreaded coming to work and often spent long hours answering emails on their off hours. If the person is a one-hander, and knows all the abbreviations common to texting, you may be able to use similar codes to communicate effectively. Rumors change and transform as they are passed from person to person, and before you know it, the word is that they are shutting down your entire department. The company president noted that if everyone supported the company with purchases, it would benefit all.Lewis, L.
If this is not the case with your letter, but you are unsure of how to address your recipient, make every effort to find out to whom the letter should be specifically addressed. It is usually courteous to conclude by thanking the recipient for his or her attention, and to invite them to contact you if you can be of help or if they have questions. Janitorial services may also be bid on each year, as well as food services, and even maintenance. By association, if your organization is credible the product or service is often thought to be more credible. Unsolicited proposals are often regarded as marketing materials, intended more to stimulate interest for a follow-up contact than make direct sales. The function may also contribute to parameters like report length (page or word count) or word choice and readability. Each element supports the main purpose or function in its own way, playing an important role in the representation and transmission of information. In order for the computer to do this, you have to consider your audiencea€”a computer program that will not be able to interpret your unusual font or odd word choice. Also, from the onset of the program, an organization should evaluate and share its findings. They are often printed on letterhead paper, and represent the business or organization in one or two pages. For many, there is no sweeter sound than that of their name, and to spell it incorrectly runs the risk of alienating the reader before your letter has even been read. This paragraph reiterates the main points and their relationship to each other, reinforcing the main point or purpose. Using the power of bidding to lower contract costs for goods and services is common practice. If the purchase decision is made solely on price, it may leave you little room to underscore the value of service, but the sale follow-through has value. Your thorough understanding, and your demonstration of that understanding, communicates dedication and interest.
If the document is submitted in an electronic form, it should be in a file format that presents your document as you intended. Sue Baugh and Robert Hamper encourage you to resist the temptation to a€?shoot at every target and hope you hit at least one.a€?Baugh, L.
Sometimes they simply a€?report the factsa€? with no analysis at all, but still need to communicate the information in a clear and concise format. A font size of eleven or twelve is easier to read for most people, and while the computer doesna€™t care about font size, the smaller your font, the more likely the computer is to make the error of combining adjacent letters.
Tasks include such things as hiring a consultant, researching potential speakers or booking meetings. As a response to the assessments, the healthy workplace committee set a goal of creating a more resilient and mentally supportive workplace and decided to tackle three issues: 1) individual stress management skills, 2) management support skills, and 3) workplace policies around workload. More Canadian groups need to contribute to the evidence base for good practices in workplace mental health promotion. Texting can be a great tool for connecting while on the go, but consider your audience and your company, and choose words, terms, or abbreviations that will deliver your message.
E-mail can be very useful for messages that have slightly more content than a text message, but it is still best used for fairly brief messages.
Shorter messages may include e-mails or memos, either hard copy or electronic, while reports tend to be three or more pages in length. Avoid the use of impersonal salutations like a€?Dear Prospective Customer,a€? as the lack of personalization can alienate a future client. Word processing files may have their formatting changed or adjusted based on factors you cannot controla€”like screen sizea€”and information can shift out of place, making it difficult to understand. Instead, you would see a€?Driver failed sobriety tests and breathalyzer test and was transported to the station for a blood sample.a€? The police officer is not a trained medical doctor and is therefore not licensed to make definitive diagnoses, but can collect and present relevant information that may contribute to that diagnosis. Tasks are operational steps or actions that contribute to the development of activities for an audience. In this case, a portable document format (PDF)a€”a format for electronic documentsa€”may be used to preserve content location and avoid any inadvertent format changes when it is displayed. While a report may have conclusions, propositions, or even a call to action, the demonstration of the analysis is the primary function. You dona€™t want to be represented by spelling or grammatical errors, as they may raise questions about your education and attention to detail. In addition, your proposal may focus on a common product where you can anticipate several vendors at similar prices.
How can you differentiate yourself from the rest by underscoring long-term relationships, demonstrated ability to deliver, or the ability to anticipate the companya€™s needs?
Clear and concise proposals serve the audience well and limit the range of information to prevent confusion. It is, however, supposed to report sales to date, and may forecast future sales based on previous trends. A targeted proposal is your most effective approach, but recognize the importance of gaining company, service, or brand awareness as well as its limitations.



Love law of attraction quotes
Project management certification montreal
Personal life coaching sydney university
Win 50000 on plinko jam



Comments to «Business writing training in dubai»

  1. And getting massively more abundance own winning lottery.
  2. You, to know the abundance that can cater for all games accomplishment and prosperity Concentrate.
  3. And beneath this statement is just a commentary - this statement.